Hotelogix

OCTOBER 18, 2023

One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.   Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.

Property Management 130

Property Management Reservations Blog Book 130

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. For instance, it enhances communication between departments. Stay Mobile : Manage your property on the go with the Hotelogix mobile app.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

eZee Absolute

JANUARY 3, 2025

Ah, the thrill of hotel marketing! As we march into 2025, you as a hotelier and accommodation owner have a unique opportunity to refresh your marketing strategies and win over a new generation of travelers. So, lets roll up our sleeves and dive into the marketing techniques that will make your hotel the talk of the town in 2025.

Marketing 52

Marketing Book Reservations Property Management 52

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

Hotelogix

NOVEMBER 7, 2024

Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. These tools can adjust your rates automatically, based on real-time data and market trends. The more personalized the experience, the more likely they are to come back.

Pricing 130

Pricing Book Events Demo 130

SiteMinder

NOVEMBER 24, 2024

Effective communication: The ability to clearly convey information to team members and guests. ” A webinar on “Effective Leadership Communication.” This leadership style helps a hospitality business to stay competitive in the market while adapting to trends and implementing difference-making technology.

Training 93

Training Communication Workshop Customer Service 93

Revenue Hub

DECEMBER 19, 2024

The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Competitive Advantage: In a crowded market, offering these services can set your property apart from competitors who stick to rigid check-in and check-out times.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. AI-driven messaging apps can handle multilingual communication, making them useful for international guests.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

InnQuest

OCTOBER 31, 2022

And considering that today’s ecologically responsible customers are keen to reduce their carbon footprint both at home and while travelling, they will look at a carbon-conscious hotel (that is using smart energy management to reduce its emissions) as a natural fit. Unified Property Management System. Introduction of Robots.

Property Management 221

Property Management Communication Book Information 221

Hotelogix

JANUARY 12, 2025

As a new hotel, the temptation might be to list your property on as many OTAs as possible. Instead, start with 3–5 well-chosen OTAs that cater to your target market and region. Offer personalized pricing for niche markets, like long-stay guests or special events.

Book 130

Book Pricing Marketing Events 130

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. Your property management will be much improved with a unified inbox.

Communication 52

Communication Property Management Accounting Blog 52

Revenue Hub

MAY 17, 2024

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. From these profiles and advanced analytics, properties can create targeted marketing campaigns and personalized experiences where guests ultimately spend more, do more and stay longer.

Marketing 109

Marketing Travel and Tourism Book Communication 109

InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.

Training 222

Training Property Management Special Events Guest Satisfaction 222

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. Sales and Marketing: Effective sales and marketing efforts are critical for attracting guests and maximizing revenue.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

MARCH 10, 2020

Manifesto Market Founder and CEO Martin Barry advises: “Stay calm, be responsible. ” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Eat healthier.” We are trying to be responsible and calm.”

Sanitation 206

Sanitation Communication Training Property Management 206

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. While traditional marketing strategies still yield results, they have now become merely an auxiliary factor in the overall success of a robust hotel marketing plan.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 98

Marketing Guest Satisfaction Article Property Management 98

Revenue Hub

NOVEMBER 29, 2024

With its commitment to delivering exceptional guest experiences, the hotel partnered with BEONx to enhance revenue optimization, streamline operations, and unlock valuable market insights. Our apartments are larger than the typical hotel rooms in the city, ranging between 30 and 60 square meters, which is ideal for long-term stays.

Book 109

Book Pricing Reservations Events 109

STAAH

JUNE 27, 2023

Email marketing is a powerful tool for all-sized properties including motels, hotels and vacation rentals, etc to connect with their guests and drive bookings. While segmentation and personalization may sound daunting, they are essential for a successful email marketing campaign.

Marketing 98

Marketing Book Property Management Server 98

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

STAAH

NOVEMBER 12, 2024

Email marketing is a strong tool for hotels. What is Hotel Email Marketing? Email marketing for hotels is an essential digital marketing channel that helps hotels connect with past, current, and potential guests. How to Get It Right: Essential Tips for Effective Hotel Email Marketing 1.

Marketing 97

Marketing Book Guest Satisfaction Events 97

Revenue Hub

JUNE 30, 2023

Email marketing is a powerful tool for all-sized properties including motels, hotels and vacation rentals, etc to connect with their guests and drive bookings. NB: This is an article from Staah While segmentation and personalization may sound daunting, they are essential for a successful email marketing campaign.

Marketing 98

Marketing Book Article Property Management 98

Revenue Hub

MARCH 31, 2025

By leveraging AI-driven automation and hyper-personalized communication at scale across Email, SMS, WhatsApp, and OTAs, Bookboost empowers hotel groups and brands to increase direct revenue and guest loyalty. A New Era of Cost Allocation The way hotels manage their acquisition costs is evolving. Introducing Net Revenue v2.0:

Reservations 65

Reservations Communication Hospitality Management Article 65

Revenue Hub

JUNE 27, 2023

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. From these profiles and advanced analytics, properties can create targeted marketing campaigns and personalized experiences where guests ultimately spend more, do more and stay longer.

Marketing 98

Marketing Book Travel and Tourism Communication 98

Hotelogix

FEBRUARY 17, 2025

In a competitive market like today, bad reviews can give a hotel a black eye and keep guests away. Open communication channels between employees and management. Real-Time Communication Tools Effective communication is the key to a smooth operation. Create a team-based culture where each employee feels appreciated.

Scheduling 100

Scheduling Training Housekeeping Communication 100

SiteMinder

MARCH 24, 2025

With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. The result?

Guest Satisfaction 52

Guest Satisfaction Communication Book Blog 52

Revenue Hub

MARCH 31, 2025

Having known BEONx since its early days, Hotel Claridge trusted its personalized approach and seamless communication – a key factor in their decision to implement the platform. As Birgit Hirsch, Front & Back Office Manager, explains: Staff capacity: A single person cannot react quickly enough to constant market changes.

Book 65

Book Communication Property Management Guest Satisfaction 65

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. What is a CRM System? .

Communication 130

Communication Book Reservations Marketing 130

Hotelogix

MARCH 6, 2025

💡 Read Also - Hotel Marketing: Tips to Improve Online Presence Quickly 3. Potential for advanced communication technologies, including holographic interfaces. Cloud-Based Property Management Systems: The Backbone of Smart Hotels Let’s talk about the unsung hero of hotel tech - the Property Management System (PMS).

Concierge 130

Concierge Maintenance Book Demo 130

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. A booking engine integrated with your PMS and channel manager simplifies the booking process for guests and collects valuable guest data for personalized marketing.

Book 130

Book Front Desk Operations Reservations Property Management 130

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Strong communication : Clear, prompt responses to guests and staff are crucial.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Hospitality Net

AUGUST 27, 2023

In addition to your casino and property management platforms, your organization most likely has a CRM, multiple social media channels, on-prem POS systems, a marketing automation platform (email, SMS, push), a variety of websites and apps (brand, online gaming, e-commerce, hotel booking, loyalty), and so on.

POS Systems 73

POS Systems Marketing Communication Property Management 73

Boutique Hotel News

JANUARY 23, 2023

According to the company, the current market conditions, ongoing labour shortage and post-pandemic impact have increased demand for its automated customer engagement framework, which helps businesses eliminate monotonous paperwork, automate processes and drive engagement to better serve consumers and increase efficiency. “We

Download 130

Download Property Management Scheduling Communication 130

Hotelogix

FEBRUARY 17, 2025

  The global market size for the hotel and resort industry is now $1.5 Hospitality associations act as the connecting link between the individual operators and the larger market. Data reports , market insights, and training programs fall under this umbrella.

Travel and Tourism 100

Travel and Tourism Events Training Marketing 100

InnQuest

FEBRUARY 3, 2023

To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Be sure to present these offers before the guest arrives.

Book 220

Book Reservations Communication Pricing 220