Hotel Business

MARCH 21, 2025

And if you think email marketing is a relic of the past, think again. Lets dive into the world of email marketing for hotels and discover how you can channel your inner marketing maven to boost bookings and foster unforgettable guest relationships. Why is email marketing a must-have tool in your hotels arsenal?

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Social Hospitality

FEBRUARY 3, 2025

The Role of Social Media in Modern Business In the digital era, where connectivity defines success, social media is pivotal in business communication strategies. Benefits of Integrating Social Media into Business Communication Social media integration in business operations has many benefits.

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Modern Restaurant Management

OCTOBER 21, 2024

A manager who can adapt to new trends, customer needs and operational challenges will ensure the restaurant continues to stay competitive in their market. Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly.

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Modern Restaurant Management

FEBRUARY 9, 2024

Yet, there remains one area ripe for innovative change: engaging communication for all stakeholders (and no, I’m not talking about customer-facing menu boards, point-of-purchase advertisements, drive-through displays, or slick commercials). However, most companies’ communication efforts stop there.

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Hotelogix

NOVEMBER 28, 2024

Ever wondered why some hotels consistently outperform their competitors, even in challenging market conditions? The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. 

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eHotelier

OCTOBER 27, 2024

Kerten Hospitality has announced the appointment of Giacomo Nicolodi as group marketing communications director.

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eHotelier

NOVEMBER 26, 2024

Grace Bay Resorts, the Caribbean's leading independent boutique owner, developer, and operator of the finest resorts, branded residences, and private villas in Turks and Caicos, is excited to announce the appointment of Emma Wilks as Vice President of Marketing, Digital, and Communications.

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STAAH

MARCH 4, 2025

With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. In this blog, we will look at ten common digital marketing mistakes hotels make. 10 Common Digital Marketing Mistakes Hotels Make 1.

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Revenue Hub

NOVEMBER 21, 2024

Let’s dig deeper into how digital marketing needs to function to guarantee a seat at the table. Align on your Property Differentiators with your Sales Team Ensure that your unique selling points (aka differentiators) are clear and communicated effectively. If all you can come up with is 10% off BAR and a bottle of wine, save it.

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Social Hospitality

DECEMBER 16, 2024

If you arent marketing your business on social media, youre missing out on a huge opportunity to build your brands success. However, data insights can actually help you create authentic and engaging social media marketing strategies that build customer trust and enhance brand reputation. However, there are a few ways to go about this.

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Revfine

MARCH 25, 2025

Question for Our Hotel Marketing Expert Panel What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)? Our Marketing Expert Panel Michael J. Question proposed by Michael J.

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Hotelogix

OCTOBER 30, 2024

This word-of-mouth marketing can be invaluable, especially in an industry where trust and reputation are paramount. Post-Stay Engagement: Maintaining communication after a guest's stay through follow-up emails or feedback surveys helps keep your hotel top-of-mind and demonstrates that you value their opinions.

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Modern Restaurant Management

JANUARY 13, 2025

It’s important for food companies across the supply chain – from the farms that grow the food to the restaurants that serve it – to have good communication strategies that will keep the public safe and manage brand reputation both during and after an incident. Before a recall, have a crisis communication plan in place.

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eHotelier

FEBRUARY 24, 2025

Aynur Mamedova brings over two decades of experience in marketing and communications to her new role as director of communications at Rosewood Abu Dhabi.

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Communication Marketing 130

Hospitality Magazine

JANUARY 15, 2025

Simon Blacher, creative director, Commune Group The midweek market has softened over the past 12 months with the demand for weekend trade increasing. Lean into what the market is telling you. Ensure you have a brand-sensitive promotion in place so you can capitalise on the heightened weekend market.

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Modern Restaurant Management

OCTOBER 1, 2022

Restaurant marketing revolves around making your business known. Let’s look at low-budget restaurant marketing ideas to succeed in inflationary times. Communicate with Customers on Social Media. Restaurant email marketing is another cost-effective way to boost your brand. Does this type of marketing work in 2022?

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Modern Restaurant Management

JANUARY 14, 2025

Form Open Lines of Communication : Share your needs and challenges and be receptive to their feedback. Be transparent with staff When the unexpected hits, clear and consistent communication becomes even more valuable. This builds trust and helps them anticipate your needs.

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Revenue Hub

DECEMBER 11, 2024

Many hotels focus on communicating with guests before they arrive on their property, and what happens after they leave is often overlooked. There are many strategies to communicate with guests after their booking is over, but that doesnt that all of them are the right choice for your brand. We hope you enjoyed the time at our spa.

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Communication Article Guest Satisfaction Book 108

Hospitality Net

NOVEMBER 25, 2024

Significant upcoming privacy updates from Apple are coming in December and they will impact email marketing strategies. For hotel marketers, these changes are crucial as they will alter how engagement metrics like email opens and clicks are tracked.

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Revenue Hub

MARCH 26, 2025

Good marketing does not start with Google Ads, a good website, or even trying to go viral (I cant even explain how frustrated this last bit gets me). The objective of this blog is to help property managers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. Business travellers?

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Revenue Hub

JANUARY 28, 2025

By using powerful, data-driven digital services, hoteliers can set their hotel marketing strategies apart, drive more bookings and boost their profits. 7 Powerful Ways You Can Rev Up Your Hotels Digital Marketing Strategy With Data Traveler data is easier than ever to access in the digital age.

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Revenue Hub

JANUARY 10, 2025

In the competitive world of hotel sales, effective communication can make or break a deal. In fact, 59% of consumers say that email marketing influences their purchasing decisions. Personalization is the cornerstone of effective email communication. Yet, before any sale can be made, theres the daunting task of prospecting.

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Modern Restaurant Management

AUGUST 7, 2024

That's where old-fashioned consistent marketing efforts comes into play. "It’s "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting A balanced mix of online marketing and local marketing is ideal. "Make

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Modern Restaurant Management

DECEMBER 16, 2024

Communicating Changes : Share changes in team meetings or one-on-ones to make sure everyone understands and has easy access to the updated version. Strengthen Recruitment and Retention Efforts The labor market remains highly competitive, making proactive recruitment and retention strategies top priorities.

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Revenue Hub

JANUARY 22, 2025

HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey. Post-Stay Feedback requests, thank-you messages, and exclusive discounts for future bookings.

Communication 108

Communication Scheduling Guest Satisfaction Article 108

Hotelogix

NOVEMBER 19, 2024

It lowers initial investment and mitigates unexpected costs, allowing you to maintain your budgets more prudently - improving hotel amenities, marketing,etc.   Not only does this capability enhance efficiency, but it also supports better communication and collaboration among your staff across departments.

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Modern Restaurant Management

SEPTEMBER 24, 2024

Encouraging Open Communication to Bridge Thorny Conflicts Between Work and Life “I think we should be closed this Fourth of July,” said Diego. ." In the clip above from The Knowledge Project Podcast , Wade discusses her journey, while the excerpt below delves into the subject of conflict resolution.

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Modern Restaurant Management

MARCH 28, 2025

” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation. This initiative seamlessly integrates social media with community giving, encouraging interaction while reinforcing our commitment to making a difference.

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eHotelier

JULY 21, 2024

Kessler, a visionary hospitality group rooted in the Southeast has welcomed brand and communications executive, Angela Showley, as vice president of marketing & revenue.

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Marketing Communication 130

Revfine

NOVEMBER 19, 2024

Question for Our Revenue Management Expert Panel: What are the best practices for building and maintaining successful collaboration and communication between hotel eCommerce and Revenue Management teams?

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Communication Marketing 119

Revfine

NOVEMBER 7, 2024

Question for Our Hotel Marketing Expert Panel How can sustainability practices be integrated into hotel marketing strategies to appeal to the growing eco-conscious consumer base? Goldrich) Our Marketing Expert Panel Michael J. What are the common challenges? Question by Michael J.

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Modern Restaurant Management

MAY 31, 2023

With so much potential revenue on the table, Father’s Day is a key holiday that restaurant owners and operators should pay attention to and find ways to amplify through marketing efforts. This starts by implementing innovative marketing tools to drive potential revenue.

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Modern Restaurant Management

AUGUST 22, 2023

Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. They streamline communication and free up staff while reducing wait time for customers. Take integrated WiFi marketing. Why Isn’t AI a Magic Bullet?

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Revenue Hub

NOVEMBER 29, 2024

The power of Autopilot lies in its ability to make real-time decisions, streamlining hotel management processes such as dynamic pricing and market analysis. This tool helps hotels optimize their revenue by reacting to market changes swiftly and accurately, without the burden of manual intervention.

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Revenue Hub

DECEMBER 4, 2024

Here’s what you’re missing when OTAs control your guest data: Personalised experiences & targeted marketing : Understanding guest preferences enables tailored stays and marketing that resonates. “Guests expect tailored communication,” emphasises Klaudia Chmielewska, Digital Marketing Manager at Profitroom.

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eHotelier

OCTOBER 7, 2024

Al Baleed Resort Salalah by Anantara has appointed Nawfal Abdullah Saleh Mbamba as director of marketing and communications.

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Modern Restaurant Management

NOVEMBER 14, 2024

We believe that having those additional insights allowed operators to be more accurate and specific in their marketing, and that was the deciding factor in successful campaigns." "Also, leveraging demographic data to augment loyalty programs and special offers was a critical factor in successful campaigns."

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