article thumbnail

Strategies to Enhance Guest Communication

InnQuest

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?

article thumbnail

Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

A “ communication silo ” is the name for what happens when groups, teams, or departments of employees within an organization isolate themselves and tend to only communicate within their group. Thus, restaurant leaders need to identify potential communication silos and implement solutions to address them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Boost Engagement Through Visual Communication

Modern Restaurant Management

Yet, there remains one area ripe for innovative change: engaging communication for all stakeholders (and no, I’m not talking about customer-facing menu boards, point-of-purchase advertisements, drive-through displays, or slick commercials). However, most companies’ communication efforts stop there.

article thumbnail

Emma Wilks appointed VP Marketing, Digital, and Communications at Grace Bay Resorts

eHotelier

Grace Bay Resorts, the Caribbean's leading independent boutique owner, developer, and operator of the finest resorts, branded residences, and private villas in Turks and Caicos, is excited to announce the appointment of Emma Wilks as Vice President of Marketing, Digital, and Communications.

article thumbnail

Giacomo Nicolodi appointed Group Marketing Communications Director at Kerten Hospitality

eHotelier

Kerten Hospitality has announced the appointment of Giacomo Nicolodi as group marketing communications director.

article thumbnail

How Coherent Communication Can Help Revive the Hospitality Sector

Modern Restaurant Management

The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication.

article thumbnail

Restaurant Marketing for Inflationary Times

Modern Restaurant Management

Restaurant marketing revolves around making your business known. Let’s look at low-budget restaurant marketing ideas to succeed in inflationary times. Communicate with Customers on Social Media. Restaurant email marketing is another cost-effective way to boost your brand. Does this type of marketing work in 2022?

Marketing 203