Modern Restaurant Management

APRIL 27, 2021

Automating Order Ahead Logistics. Automating the logistical aspects of curbside pickup—like at-home mobile payments, instant check-ins, and automated text messaging—reduces customer wait times and allows restaurants to get more done with the same staff. (See But they lacked a piece of technology to manage it.

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Information Download Marketing Communication 170

Modern Restaurant Management

AUGUST 26, 2024

This scenario also implies hiring couriers and handling logistics. Plus, restaurants retain 100 percent of the order revenue. Handling deliveries yourself can be tricky. You will need time and resources to set up a smooth system. So, which option should a restaurant choose? Delivery adds a new revenue stream to your restaurant.

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POS Systems Training Front of House Information 179

Modern Restaurant Management

MAY 6, 2020

Operators should be receiving regular updates from their distributor rep on changes and should continue to communicate with them as they open on limited service. Communicate your current situation with distributor partners : This is especially important on fresh proprietary products.

Communication 164

Communication Pricing Magazine Marketing 164

Modern Restaurant Management

NOVEMBER 1, 2021

Thirty percent of former restaurant workers are now in office positions, while many others have found employment in high-growth areas (and recently increased hourly wages), like warehouse and logistics jobs. How does it communicate with employees? So what pushed them to leave?

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Server POS Systems Front of House Communication 208

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. By transitioning to digital schedule-making and communication with 7shifts, Book only spends minutes per week creating and communicating schedules with her staff—saving 5 hours in total compared to life before 7shifts. was a pain.

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Scheduling Communication Book Information 148

Modern Restaurant Management

MARCH 14, 2024

AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

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Events Reservations Communication Presentation 189

Hotel Business

OCTOBER 1, 2024

New partnerships Conference attendees learned about a set of new and enhanced programs with partners to improve communication with guests, provide greater insights and use artificial intelligence to analyze data and patterns that will help franchisees deliver a better guest experience, according to the company.

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Communication Accounting Property Management Events 108

EATER

DECEMBER 21, 2020

In the spring and summer, everyday people couldn’t buy flour because of tight bottlenecks in a national logistics system built around the logic of consumerism. And despite all of the logistical challenges, King Arthur sold a lot of flour in 2020. The problem wasn’t the flour. The problem was getting it into bags. Cinnamon rolls.

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Maintenance Marketing Communication Training 137

Modern Restaurant Management

MARCH 1, 2023

How about the communication between your executive chef, sous chef, line cooks, and prep cooks? With sustainability an ever-important factor in menu engineering, your restaurant can look into sourcing more local ingredients, which makes sense from both logistical and environmental standpoints.

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Back of House Front of House Accounting Budgeting 171

Modern Restaurant Management

JULY 30, 2020

Protect them and empower them; don’t let them fall to a lower priority while addressing financial, logistical, or other operational challenges. After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. How to Emerge Stronger.

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Sanitation Training Document Server 188

Modern Restaurant Management

SEPTEMBER 16, 2020

While COVID-19 has posed numerous economic and logistical challenges for restaurants, the slowdown in business also provides an opportunity to evaluate existing processes and introduce new initiatives, like a recycling program. Sending regional managers to a workshop on recycling practices can be an affordable way to initiate training.

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Training Workshop Program Management Scheduling 151

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

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Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

FEBRUARY 9, 2023

Most importantly, how can hotels ensure that they are upholding sustainability standards and effectively communicating them to stakeholders and customers? Here is a breakdown: Planet: Your hotel must significantly reduce its environmental impact through green best-practices in maintenance, services, logistics, products, and supplies.

Travel and Tourism 98

Travel and Tourism Article Maintenance Communication 98

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

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Communication Server Special Events Training 78

Modern Restaurant Management

MARCH 16, 2021

Two-Way Text Communication with Guests. Two-Way Text Communication with Guests. But those channels are hard to personalize and tend to be “one-to-many” To gain a personal, one-on-one connection with guests, operators should be able to support personalized, two-way text communication. On-the-Fly Menu Management.

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POS Systems Server Communication Accounting 110

Larry Mogelonsky

NOVEMBER 25, 2024

Strategizing around the OTA channel shift to direct is a persistent conversation amongst commercial teams, and a foremost way to go about this is to adapt the website communication around what you know about the guest (IP address, landing page etc.) Direct booking incentives. in order to ramp up conversions. Website signup campaigns.

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Information Book Guest Satisfaction Events 130

Modern Restaurant Management

JULY 30, 2020

Protect them and empower them; don’t let them fall to a lower priority while addressing financial, logistical, or other operational challenges. After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. How to Emerge Stronger.

Sanitation 162

Sanitation Training Document Server 162

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. We use this idea of the delivery cycle with the marketplace, the kitchen, the logistics and feedback, and as each different building blocks that you have to put together to get a delivery done,” says Landers. Logistics and Delivery ??

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Maintenance Front of House Training Blog 136

Hotel Owner

OCTOBER 9, 2024

That initiative is Kind Holidays, a groundbreaking programme led by Grant Peires, Communications Director at IDILIQ Group. ” One of the key challenges Peires faces in growing the initiative is the logistical difficulty of securing travel arrangements, especially for families dealing with serious medical conditions. ”

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Pricing Housekeeping Communication 119

7 Shifts

MAY 27, 2021

While some extra back-office work might be required to iron out the logistics here, it might be the best use of everyone's talents. Rotating scheduling sounds like a good idea until some of the logistics kick in. With a partial rotation, some employees operate on a fixed schedule, while others are on a rotating one. No Consistency.

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Scheduling Server Front of House Download 148

SiteMinder

SEPTEMBER 25, 2022

This clarity can: Boost efficiency and communication. Improve collaboration and communication. If you’re creating a hotel organisational chart with duties and responsibilities, you’ll also need to cover the role, responsibilities and functions of each employee and who each employee needs to communicate with to get the job done.

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Communication Information Document Training 75

Modern Restaurant Management

APRIL 29, 2021

“You don’t need to say restaurant only when you may just need a good communicator for a logistics role.” . “Online orders are typically paid in advance, so the training is simplified for a person who handles only takeout orders- no need to handle money at pickup and no phone calls,” he said.

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Scheduling Training Server Pricing 221

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Again, hiring software (or at the very least – an abundance of communication with candidates) tends to make this less of an issue. Improve Employee Communication.

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Server Scheduling Portion Control Customer Service 145

Revenue Hub

JANUARY 11, 2024

However, your staff must consider the logistics if the hotel is fully booked. While software can automate many tasks such as inventory, rates, and initial guest communication, it can’t handle the nuances of in-person communication with a demanding guest standing at your reception counter. But on the day of, you do.

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Book Communication Download Article 107

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers. Touchless pickup and payment.

Communication 199

Communication Marketing Events Sanitation 199

MBB Hospitality

DECEMBER 22, 2024

Implementing robust tracking systems and real-time communication tools can help manage customer expectations and improve satisfaction. Autonomous Delivery Companies like Dominos are already testing self-driving vehicles and drones for food delivery, which could revolutionize logistics. Future developments may include: 1.

POS Systems 52

POS Systems Front of House Marketing Scheduling 52

Revenue Hub

FEBRUARY 21, 2023

It can serve as a gateway for open communication between the brand and guests and drive a more efficient booking journey. A traveler will begin making logistical queries as to how far your hotel is from a certain location, costs associated with the trip, and other activities that exist near your hotel.

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Marketing Blog Book Article 98

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Coordinating interviews with a large number of candidates can be a logistical challenge for recruiters in high-volume hiring.

Scheduling 88

Scheduling Communication Strategic Planning Information 88

Modern Restaurant Management

DECEMBER 21, 2022

Closed loop logistics : guests are increasingly wanting healthier and more transparent foods and it is on the F&B industry to bring trust back into the food system. It is perfectly adaptable to the growing taste for lower priced chilled reds. " This will become increasingly important as people continue to watch their pocketbooks.

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Pricing Portion Control Budgeting Marketing 167

SiteMinder

NOVEMBER 18, 2024

A DMC focuses on providing in-depth local expertise and on-the-ground services, such as event planning, activities, and logistics coordination, specifically for groups and business clients. Logistics coordination : Managing transportation, staff, and venue setup. They tailor their services to create unique, curated experiences.

Travel and Tourism 52

Travel and Tourism Events Catering Book 52

EATER

AUGUST 20, 2024

Jing had to invest in an EDI system, or electronic data interchange, to communicate inventory and billing information with Walmart, something many start-ups don’t have. Each brand gets its own Walmart rep, who helps with logistical and pricing concerns, something that Reynolds found invaluable. They don’t leave you on an island.

Pricing 126

Pricing Procurement Marketing Definition 126

EATER

JULY 3, 2024

What results is an incredible feat of logistics, combining sustainable sourcing, diversity of options, and ensuring all athlete’s nutritional needs are met by some combination of the 500 dishes that will be served. I think every delegation was satisfied once everything was communicated about how much there will be on offer.

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Menu Planning Information Accounting Procurement 144

Modern Restaurant Management

DECEMBER 20, 2023

The FTC is noticing : The recent FTC anti-trust lawsuit against Amazon was regarding the very same issues restaurants complain about with DoorDash and Uber – platforms punishing higher prices on platform vs. other channels and platforms punishing use of alternate delivery logistics.

Pricing 197

Pricing Marketing Customer Service Scheduling 197

Les Roches

AUGUST 23, 2024

Tour guides must have excellent communication skills and a deep knowledge of the areas they cover. Event coordinator Organizes and oversees conferences, weddings and festivals, managing logistics from start to finish. Event coordinators need excellent project management and communication skills.

Travel and Tourism 52

Travel and Tourism Event Coordination Blog Customer Service 52

Les Roches

JULY 8, 2024

Understanding inventory and supply chain management 8th July, 2024 In this article Managing stock and logistics plays a central role in the success of any business, especially in the hospitality industry. Below, we’ll take a look at some of the key advances driving this transformation.

Procurement 52

Procurement Maintenance Housekeeping Information 52

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally. This will help you maximise occupancy and revenue.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Les Roches

JANUARY 15, 2024

From coordinating ve­ndors and managing attendees’ travel logistics to handling contractual details, an event planner’s ability to stay on top of things is paramount. Communication skills Communication plays a pivotal role in e­vent coordination as you will have to work on helping many different parties work well together.

Events 52

Events Event Coordination Communication Travel and Tourism 52