InnQuest

AUGUST 15, 2023

At a glance: – Understanding the Hotel Channel Management Landscape – What Is A Hotel Channel Manager? Each OTA has its own system, interface and requirements for updating room availability, rates and reservations. Staff should efficiently navigate the system and manage reservations.

Reservations 130

Reservations Book Property Management Pricing 130

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Dynamic Pricing Strategies Implementing dynamic pricing strategies enables hotels to adapt room rates based on demand fluctuations, supply availability, and competitive landscape.

Pricing 100

Pricing Reservations Training Article 100

SiteMinder

FEBRUARY 13, 2023

days, while Mexican reservations were the longest year round, followed by those made to Portuguese, Thai and Spanish properties. Despite the average daily rate (ADR) of a hotel room rising 24% year-on-year to US$177, booking momentum remained robust, with reservation volumes rising to 104% of 2019’s levels globally by December 31.

Reservations 52

Reservations Book Travel and Tourism Marketing 52

Modern Restaurant Management

AUGUST 28, 2024

In today’s landscape, every customer is a potential critic with the power to significantly impact your brand's reputation, positively or negatively. First, it’s most important to acknowledge the mistake and formally and authentically communicate an apology, including transparency into what went wrong.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Horizon Hospitality

JULY 2, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance. Our candidate database includes talent in all fifty states.

Scheduling 100

Scheduling Document Customer Service Reservations 100

Modern Restaurant Management

OCTOBER 10, 2023

Effectively meeting the needs and preferences of customers, restaurants can create a sense of belonging and foster a devoted community of regular patrons. These apps facilitate reservations and deliveries and enable loyalty program access, enhancing user experience.

Reservations 194

Reservations Communication Information Marketing 194

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. We’re looking for a revenue manager that has a full understanding of operations, cost control and, more importantly, the distribution landscape. You need to have specialists.

Reservations 111

Reservations Pricing Communication Marketing 111

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do? How do I log into the Hostelworld extranet?

Communication 52

Communication Reservations Book Guest Satisfaction 52

Hotelogix

JUNE 10, 2024

We have witnessed firsthand the evolving landscape of hotel revenue management. Current Systems Integration : Ensure the software integrates seamlessly with your existing Property Management System (PMS), Central Reservation System (CRS), and other tools. In this context, hotel dynamic pricing is one of the most critical elements.

Pricing 130

Pricing Demo Communication Training 130

Revenue Hub

JULY 25, 2023

So, it’s important to make the most of every interaction with users on your direct channel, even the ones that aren’t quite ready to complete their reservation. Collecting contact information to keep an open line of communication with potential guests is key in fostering connections and boosting your future conversion rates and revenue.

Book 75

Book Communication Information Article 75

Revenue Hub

AUGUST 29, 2023

In today’s competitive hospitality landscape, generating revenue goes beyond just room bookings. Subscribe to our weekly newsletter and stay up to date They establish a direct line of communication with guests, enabling tailored upsell propositions, personalized cross-sell recommendations, and effortless enrolment into loyalty initiatives.

Communication 68

Communication Book Article Reservations 68

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. As the hospitality landscape continues to evolve, staying ahead of technology trends is key to long-term success. 7 Must-Have Software for Hotels 1.

POS Systems 82

POS Systems Book Pricing Catering 82

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Online reservation and efficient order management systems, powered by a reliable network, also contribute significantly to customer satisfaction.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

MARCH 20, 2024

Backed by robust market research, proven brand awareness, and an understanding of changing consumer trends, a successful restaurant concept can show a clear-cut case on why the landscape is missing what they have to offer.

POS Systems 180

POS Systems Marketing Reservations Communication 180

STAAH

SEPTEMBER 25, 2024

to secure data in transit, ensuring safe communication channels. Policy framework: Our stringent data privacy policy exceeds regulatory requirements, safeguarding personal and reservation data stored on AWS Aurora. “It In this blog we understand the cyber security measures taken by STAAH to ensure your peace of mind.

Maintenance 52

Maintenance Blog Information Book 52

STAAH

SEPTEMBER 25, 2024

to secure data in transit, ensuring safe communication channels. Policy framework: Our stringent data privacy policy exceeds regulatory requirements, safeguarding personal and reservation data stored on AWS Aurora. “It In this blog we understand the cyber security measures taken by STAAH to ensure your peace of mind.

Maintenance 52

Maintenance Blog Information Book 52

Revenue Hub

NOVEMBER 22, 2023

Hotel marketing automation is growing in popularity, as hotel marketers are continually pressured to adapt to the evolving digital marketing landscape. Hotel marketing automation refers to the use of specialized software to streamline and optimize all communication with past, present and potential guests.

Marketing 96

Marketing Article Book Presentation 96

Hotel Business

MAY 16, 2023

From adopting a modern unified communications stack to an accelerated migration toward cloud-based solutions, technology plays a pivotal role in the hospitality industry by ensuring the best service possible. To address that, industry leaders must adopt these technology trends to drive growth and manage customer expectations.

Communication 59

Communication Reservations Back of House Book 59

Revenue Hub

OCTOBER 9, 2023

In today’s fiercely competitive hospitality landscape, decisions rooted in data are the backbone to success. For example, your data might show a trend of a specific type of guests adding certain spa services to their reservation. Using this information, you could create a package that already brings those two services together.

Article 88

Article Information Reservations Communication 88

Revenue Hub

FEBRUARY 15, 2023

While the industry landscape has changed since then, one thing is still true. Communication within teams and across departments is an essential part of that. In this situation, cash reserves must be managed carefully. Even in lean times, travel remains on people’s minds. So how can you prepare?

Article 88

Article Budgeting Reservations Communication 88

InnQuest

JULY 29, 2022

The transformation brought about by the digital era has modernized and refined the hotel industry landscape and factors contributing to its growth to a large extent. Direct channels include a hotel’s website, walk-ins, reservations made via telephone, etc. One such powerful strategy is the hotel distribution strategy.

Reservations 130

Reservations Book Pricing Information 130

Modern Restaurant Management

NOVEMBER 14, 2023

" or following a reservation, inquire, "Tell us about your recent reservation experience." Respect frequency limits : Adhere to industry guidelines and best practices for text message communication frequency to prevent spam concerns and maintain customer trust. Transparency can reduce opt-out rates.

Communication 189

Communication Reservations Information Budgeting 189

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. As the hospitality landscape continues to evolve, staying ahead of technology trends is key to long-term success.

POS Systems 52

POS Systems Book Pricing Catering 52

Revenue Hub

NOVEMBER 29, 2022

To communicate them successfully, be clear and use messaging associated with this festive period. Visitors can combine multiple perks for their reservation, such as early booking, family offer, longer stay advantages, etc. Message promoting festive activities during guest’s stay. One gift is good, two is even better.

Book 79

Book Communication Reservations Article 79

Metasphere

SEPTEMBER 4, 2023

Enhanced Guest Satisfaction In the fiercely competitive hospitality landscape, guest satisfaction is paramount. From room preferences and special requests to spa appointments and dining reservations, guests can curate their stay to align with their preferences.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

eZee Absolute

AUGUST 29, 2023

From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest. It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

InnQuest

JANUARY 27, 2023

With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the years ahead.  Wellness Tourism The global wellness tourism market is expected to be worth 1,592 billion USD by 2030.

Travel and Tourism 130

Travel and Tourism Reservations Book Property Management 130

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. At a time when operational costs are rising, it is more important than ever to secure reservations and fill rooms by providing an exceptional customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

OCTOBER 6, 2022

They level up their wellness offerings by including a massage with every stay for any reservation made on their direct channel, such as their “Romantic Parentheses,” including breakfast and round trip airport transfers to sweeten the deal. Layer encouraging users to book a package. Comwell Borupgaard. Abama Hotel.

Travel and Tourism 88

Travel and Tourism Book Reservations Article 88

Xotels Hotel Revenue Management

SEPTEMBER 13, 2024

Let´s explore the following topics & trends that are shaping the (current) hotel industry landscape: Can’t Forget the Basics What are the trends in revenue management in 2024 Distribution: Fishing Where the Fish Are Outsourcing To AI or Not to AI? And, even better, which exact channel is giving you the reservations?

Communication 40

Communication Article Pricing Information 40

Xotels Hotel Revenue Management

SEPTEMBER 13, 2024

Let´s explore the following topics & trends that are shaping the (current) hotel industry landscape: Can’t Forget the Basics What are the trends in revenue management in 2024 Distribution: Fishing Where the Fish Are Outsourcing To AI or Not to AI? And, even better, which exact channel is giving you the reservations?

Communication 40

Communication Article Pricing Information 40

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. As a result, the need to adapt to this transforming industry landscape has become all but a necessity for hoteliers across the globe. to engage the customers and boost sales.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Revenue Hub

JUNE 21, 2023

Embrace the summer vibe with vibrant visuals, showcasing sun-kissed beaches, lush landscapes, and stunning sunsets where guests can create memorable moments at your property. Clearly communicate that the best rates and exclusive offers can be found directly on your website, ensuring guests get the most value for their summer holidays.

Book 85

Book Article Pricing Catering 85

Hotelogix

AUGUST 27, 2024

Competitive Landscape: The competition is too high, and it becomes difficult for hotels to dominate OTAs that dominate search engine rankings. When your hotel business embraces a multichannel strategy, you can attract more guests, increase revenue, and thrive in an ever-changing hospitality landscape.

Book 130

Book Pricing Maintenance Marketing 130

Revenue Hub

JUNE 19, 2024

Deploying effective sales and marketing strategies and keeping up with consumer trends are pivotal in the ever-increasing competitive landscape. On the reservation process level, hotels often miss opportunities by failing to adapt technology. This is then coordinated with the providers and reserved and confirmed by the concierge.

Pricing 78

Pricing Book Reservations Marketing 78

SiteMinder

JULY 13, 2024

The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation. Pricing Once there’s a clear understanding of your costs, market demand, your current and desired guest segments and the competitive landscape, you can set room rates.

Pricing 98

Pricing Book Budgeting Marketing 98

Les Roches

JULY 5, 2024

The latter considerations are particularly important, as resorts can often have an impact on natural landscapes, ecosystems and habitats. Developers must navigate a complex regulatory landscape, including zoning laws, environmental regulations, building codes and land use approvals.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52