Modern Restaurant Management

APRIL 13, 2020

As a result, consumers will have a renewed interest and demand for hygiene, and successful brands will learn how to proactively and thoughtfully communicate to their customers around the actions they take to ensure proper sanitation in the wake of the pandemic and what lies ahead. Communicating with the Customer.

Sanitation 189

Sanitation Communication Accounting Information 189

Modern Restaurant Management

AUGUST 9, 2023

In the wake of the pandemic, businesses across various sectors rapidly embraced digital experiences to adapt to the changing landscape. Impact The key to embedding in new behaviors is effectively communicating the impact that new technology brings in terms of efficiency, helping customers visualize the positive effects.

Communication 167

Communication Download Marketing 167

Modern Restaurant Management

FEBRUARY 1, 2021

Overall communication strategies had to pivot and adapt throughout the chaotic year of 2020. 2020 brought a year of chaos in the media landscape, thanks to a rise in conversations about diversity, the environment, and politics. Local restaurants may want to consider micro influencers to better target potential customers in their area.

Marketing 215

Marketing Blog Communication Information 215

Revenue Hub

MAY 22, 2024

We hear his views on how an efficient modern communication approach can positively impact bookings but also emphasises this is one part of the revenue equation – stressing that if your guests are happy they will also spend more with you when on property.

Communication 106

Communication Book Pricing 106

Hospitality Net

APRIL 10, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, announces the global rollout of its transformative InnSpire.ONE AI platform, which is reshaping the landscape of luxury hotels worldwide.

Communication 104

Communication 104

Revenue Hub

MAY 2, 2024

In today’s dynamic hospitality landscape, effective communication with hotel guests has become more crucial than ever. Leveraging mobile messaging platforms has emerged as a cornerstone strategy for hotels aiming to enhance guest experiences and streamline communication processes.

Guest Satisfaction 108

Guest Satisfaction Communication Article Information 108

Modern Restaurant Management

MARCH 10, 2021

Technology and data are continually changing the landscape of the restaurant industry, altering how and where customers eat and how the industry operates at its utmost potential. Plan targeted communication that works best for each slice. Understanding Customer Segmentation. The benefit? The most popular comes from Facebook.

Communication 158

Communication Marketing Information 158

7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. The latest breakdown of the restaurant labor management landscape is below. Last updated March 25th, 2020.

Communication 147

Communication Scheduling Article Information 147

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. The QSR landscape in the age of Covid is complicated and lacks a “one size fits all” analysis. Automated Safety.

Communication 197

Communication Kitchen Operations Information Marketing 197

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

Back of House 230

Back of House Training Front of House Scheduling 230

Hospitality Net

NOVEMBER 15, 2023

Effective communication lies at the heart of delivering exceptional guest experiences. Eleanor’s chat feature transforms the landscape of guest engagement for resorts, bringing forth many benefits that position it as an indispensable tool for any property. Let’s delve into the advantages it offers:

Communication 98

Communication 98

Revenue Hub

AUGUST 16, 2024

In today’s competitive hospitality landscape, guest reviews are everything. Transparent communication builds trust and prevents misunderstandings. Master Pre-Arrival Communication First impressions matter. Excellent pre-arrival communications can set the stage for a delightful stay.

Guest Satisfaction 109

Guest Satisfaction Communication Article Training 109

Modern Restaurant Management

NOVEMBER 28, 2022

Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.

Budgeting 201

Budgeting Customer Service Communication Pricing 201

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation.

Marketing 224

Marketing Communication 224

Modern Restaurant Management

APRIL 25, 2023

Some of the most common security risks uncovered include insecure network communication, insecure data storage and the ability for attackers to take over the mobile app. But with the mobile threat landscape constantly evolving, development teams should regularly sharpen their secure coding skills to avoid common, mobile-specific mistakes.

Regulatory Compliance 180

Regulatory Compliance Training Accounting Communication 180

Revfine

SEPTEMBER 21, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels.

Marketing 100

Marketing Communication 100

Modern Restaurant Management

JULY 8, 2021

The coronavirus dramatically changed the landscape for the restaurant industry, which is coming off a 2020 that brought in $240 billion less in sales than originally projected, according to the National Restaurant Association.

Information 193

Information Download Customer Service Communication 193

Modern Restaurant Management

JANUARY 22, 2021

The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Email gives you an opportunity to communicate directly with a customer, build a relationship and offer value in exchange for data. Let me walk through a few of these changes. Leveraging email is a great starting point. Truly Personalize.

Marketing 203

Marketing Communication Information 203

Hotel Business

JULY 22, 2024

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings. The Solution: We recommend leveraging cellular LTE for as a reliable solution for emergency communications.

Regulatory Compliance 107

Regulatory Compliance Communication Maintenance Guest Satisfaction 107

Hospitality Magazine

AUGUST 12, 2024

Long hours and high-pressure environments are part and parcel of the current landscape. I think the big movement has to be not what we are going to do, but what we can do to better understand and help people communicate when they’re not feeling great,” he says. But we’re just not there yet.

Training 246

Training Front of House Communication Magazine 246

Hospitality Magazine

NOVEMBER 28, 2022

Greece’s natural landscape is home to range of varietals that have long been cultivated to make some of the most interesting wines on the market. The winery has executed various strategies to communicate with the hospitality sector and its customers. Konstantinos Lazarakis.

Marketing 246

Marketing Communication Magazine Book 246

Social Hospitality

AUGUST 31, 2024

Career development opportunities, recognition programs, and a transparent communication culture can significantly impact employee retention. Maintaining regular open communication and engaging in team-building activities helps create a feeling of belonging among employees, making them feel valued and understood in their work environment.

Communication 52

Communication Training Accounting Events 52

Modern Restaurant Management

JULY 9, 2024

Brands should communicate discounts and value meals loudly, clearly, and consistently through various channels, including digital marketing, social media campaigns and in-store promotions. Effective marketing can bridge this gap. Monitor Competition Value customers tend to be fickle, following the most intriguing or cheapest offers. ."

Pricing 189

Pricing Marketing Budgeting Communication 189

Modern Restaurant Management

JULY 5, 2023

In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their experiences and maximize customer lifetime value. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Cost Reduction 179

Cost Reduction POS Systems Information Communication 179

Modern Restaurant Management

AUGUST 28, 2024

In today’s landscape, every customer is a potential critic with the power to significantly impact your brand's reputation, positively or negatively. First, it’s most important to acknowledge the mistake and formally and authentically communicate an apology, including transparency into what went wrong.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Modern Restaurant Management

OCTOBER 10, 2023

With trust being a cornerstone of loyalty, establishments that prioritize and communicate their data protection measures can earn long-lasting customer trust. Prioritizing Data Security and Privacy Safeguarding the security and confidentiality of customer information is of utmost importance when data breaches are widespread.

Reservations 194

Reservations Communication Information Marketing 194

Hospitality Net

JULY 16, 2024

In today’s hospitality landscape, where consumers are presented with an ever-expanding number of choices, the power of a strong brand cannot be understated. Branding is more than just logos and slogans; it’s a comprehensive strategy that defines and communicates the essence of a hotel’s values, promises, and experiences to potential guests.

Communication 81

Communication Presentation 81

Horizon Hospitality

APRIL 22, 2024

While this should mean that senior living sales professionals’ jobs are getting easier, many communities are struggling to convert leads. It means that senior living sales professionals need a different set of skills to be successful in today’s senior living landscape. What does this mean?

Information 130

Information Budgeting Communication Marketing 130

Revenue Hub

NOVEMBER 7, 2024

Constant Contact revealed that 55 percent of customers prefer getting emails from businesses and nonprofits more than other communication methods, including text messaging and different social media. This does nothing but showcase the importance of being mobile-friendly on every single communication. Now, is it just about confirmation?

Marketing 107

Marketing Communication Book Article 107

Modern Restaurant Management

FEBRUARY 17, 2021

In today’s media landscape, many interviews are taking place on Zoom which can add more complexity to the interview process. The more you understand the media outlet, the more you will be able to communicate with your audience. Let’s face it, many people find public speaking a daunting task. Practice, Practice, Practice.

Communication 189

Communication Presentation Training Information 189

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

OCTOBER 30, 2023

Part of a Larger Trend First, it’s worth realizing that the landscape for teenage employment has changed a lot over the past decade-plus. It’s not just about the money: A job can also be an education for teens, where they learn responsibility, communication, and how to advocate for themselves.

Scheduling 197

Scheduling Events Communication 197

Revenue Hub

JULY 17, 2024

n the competitive landscape of the hospitality industry, email marketing has emerged as a powerful tool for hotels to increase bookings and revenue. The advantages of email marketing are manifold: Direct Communication: Email allows hotels to communicate directly with their audience, bypassing intermediaries.

Book 106

Book Marketing Concierge Article 106

STAAH

JUNE 4, 2024

Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. Confirmation and Communication: Upon successful booking, guests receive instant confirmation via email or SMS, outlining reservation details and pertinent information.

Book 101

Book Guest Satisfaction Reservations Communication 101

Hotelogix

NOVEMBER 28, 2024

The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape.  Make market segmentation your strategic priority and watch your hotel thrive in today's competitive landscape. Book a Demo with Hotelogix PMS

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Modern Restaurant Management

JULY 7, 2021

Here are some reasons why leveraging seasonality is a smart strategy to help your restaurant navigate today’s competitive landscape and not only survive, but thrive: Add Creativity to Your Menu. When guests look for a meal, they are searching for something that will excite them.

Communication 197

Communication Marketing 197

Revenue Hub

JUNE 5, 2024

The hospitality landscape is rapidly evolving. Additionally, 49% of participants emphasize that such a strategy enhances cross-disciplinary communication and collaboration, leading to more informed and cohesive decision-making. This alignment minimizes inefficiencies and optimizes resource utilization.

Communication 109

Communication Article Marketing Information 109