Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. QR codes are hot again and popping up everywhere to promote touchless communication.

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Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Take time off if you feel ill.

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Sanitation Scheduling Communication Server 147

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

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Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

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Sanitation Communication Reservations Server 189

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

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7 Shifts

MARCH 22, 2021

Restaurant Employee Communications Tools. From cleaning flat tops to refilling sanitizers, day-to-day can’t get lost in the shuffle. For example, a Sanitization checklist may include: Sanitize food prep surfaces ? No more information getting lost in the text and email shuffle, no more sticky notes all over your POS.

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Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. As a threshold matter, set the proper tone.

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Sanitation Communication Information Training 197

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Delivery customers want restaurants to communicate (well and often!)

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Sanitation Scheduling Communication Information 204

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Particularly for employees just starting in foodservice, it’s all too easy to forget information from training that can expose your business to risk. Monitor Pandemic Health and Sanitation. Many restaurants are essentially having to train new staff right now.

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Scheduling Sanitation Training Document 199

Modern Restaurant Management

SEPTEMBER 1, 2020

That makes it possible for staff to spend more time on other tasks that make the dining experience safer and more enjoyable, such as enhancing sanitation practices in restrooms and other common areas, and consulting with guests on menu and cocktail/wine pairing recommendations. The best hospitality operators obsess over the guest experience.

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Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Step Up Cleaning and Sanitation. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry.

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Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Ensure On-Premise Sanitization. Take every initiative you can to disinfect and sanitize your restaurant.

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Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Promote Employee Reconditioning.

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Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. On the Menu. Customers need to be able to trust your restaurant. Front of House.

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Modern Restaurant Management

JULY 26, 2021

For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

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Sanitation Communication Information 203

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. Communication and the safety of your employees and customers continues to be of paramount importance. As long as things are still in flux, it remains essential for business owners to be communicating as much as possible. .”

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Modern Restaurant Management

SEPTEMBER 11, 2020

The data shows the need for increased support at the local, state and federal levels, with owners communicating the need for financial relief and clear, consistent standards to successfully reopen. Restaurant Tools and Resources.

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Modern Restaurant Management

SEPTEMBER 1, 2020

Between states reopening and closing again, or limiting capacity even more, the best thing operators can do is stay armed with information. Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Keep People Working.

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Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more.

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Modern Restaurant Management

NOVEMBER 25, 2020

Their employees are washing their hands frequently and placing hand sanitizers around their establishment for employees and guests to use. Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– with all contact information compiled.

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Training Sanitation Communication Information 221

Modern Restaurant Management

APRIL 27, 2020

Provide hand sanitizer with at least 60% alcohol content. This includes ensuring proper sanitation of surfaces, food handlers and food preparation environments, and that all food is properly sealed in tamper evident packaging. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

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Front of House Back of House Sanitation Information 208

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle.

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POS Systems Scheduling Reservations Communication 158

7 Shifts

MAY 11, 2020

Sanitization and cleaning ?? Pro tip: A new feature coming soon will allow employee health screenings to be done on an employee’s punch-in on 7punches. Book a demo to learn more. Keeping your dining and kitchen area clean is critical in keeping your employees and guests safe.

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Sanitation Scheduling Menu Planning Blog 147

Hotelogix

MARCH 6, 2025

Guests could take a virtual tour of nearby attractions, complete with historical information and insider tips. UV-light emitting robots could sanitize rooms and public spaces, while others might use advanced sensors to detect areas that need extra attention, ensuring a consistently high standard of cleanliness.

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Concierge Maintenance Book Demo 130

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

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Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. In today's world, safety is the third leg of the stool.

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Server Reservations Communication Sanitation 199

7 Shifts

JUNE 28, 2021

Included on the checklist are tasks the restaurant will need to complete in order to pass an inspection – notably in the areas of sanitation, food storage, food preparation, serving customers, employee hygiene, and pest control. Sanitation. It goes without saying that general sanitation in a restaurant is a must. Food Storage.

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Sanitation Document Accounting Server 148

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

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Sanitation Information Marketing Workshop 197

Modern Restaurant Management

SEPTEMBER 2, 2020

The best advice I can give is to have a covering that provide as much protection as possible while allowing for adequate social distancing (and making proper sanitization as obvious as possible for all outdoor dining, as you would for indoor). This information should be communicated when the guest makes their reservation.

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Modern Restaurant Management

APRIL 2, 2020

That’s why we're joining forces with PepsiCo, Tripadvisor, DoorDash, and Postmates to make a swift and meaningful impact for the foodservice community and its hourly workers in their time of need.” Customers can also sign up on the website to receive email updates as new information is posted on the site.

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Information Communication Training Marketing 206

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. New team members will appreciate this and it gets your relationship started on the right foot) Generic restaurant information such as address, directions, public transit routes, etc.

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Training POS Systems Communication Document 148

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process.

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Modern Restaurant Management

JANUARY 7, 2020

Safety and Sanitation. In order to make training valuable, the information needs to be continually reiterated. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. Allergens–especially on new menu items or specials.

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Training Server Sanitation Information 118

Modern Restaurant Management

JULY 30, 2020

Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left?

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