Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

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Training Information Document Customer Service 52

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

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Training Customer Service Communication Document 52

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

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Training Document Information Server 52

Modern Restaurant Management

MAY 30, 2023

Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off. Don’t skimp on onboarding and training.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Prep Cooks vs. Line Cooks: What’s the Difference?

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Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

Training 52

Training Customer Service Communication Sanitation 52

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

Workshop 196

Workshop Training Scheduling Communication 196

Hotel Owner

MAY 22, 2023

He will also be responsible for creating new and innovative ways to train and develop existing employees. Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources.

Communication 105

Communication Training 105

Social Hospitality

AUGUST 31, 2024

High turnover rates can lead to challenges such as disrupted projects, decreased team morale, and financial strain from recruiting and training new employees. Financially, it isn’t straightforward, involving expenses related to hiring, training, and onboarding new staff.

Communication 52

Communication Training Accounting Events 52

7 Shifts

FEBRUARY 10, 2022

It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. Like many of our restaurant partners, I grew up working in the restaurant industry.

Scheduling 179

Scheduling Communication Training 179

Les Roches

DECEMBER 21, 2022

Human resources (HR) can be a valuable and enjoyable career for the right people, but you need the right skills and experience to help you make the most of it. What is an HR manager? This includes everything from recruitment and hiring to improvement plans and training schedules for employees. Writing job listings.

Hospitality Management 52

Hospitality Management Training Scheduling Communication 52

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

Training 52

Training Scheduling Document Regulatory Compliance 52

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Synergy Suite

JUNE 27, 2023

Integrated labor and employee scheduling systems enable seamless communication between management and staff, facilitating the creation and adjustment of schedules based on real-time data, employee availability, and skill sets. Integrated systems allow for seamless sharing of data between scheduling, HR, and payroll software.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

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Training Communication Sanitation Document 218

Modern Restaurant Management

JANUARY 31, 2020

Follow existing published violence prevention plan standards and guidelines from organizations like OSHA, SHRM, ASIS International, BOMA, and NFPA, which collectively include elements like physical security, dedicated HR policies, incident reporting channels, and a process to assess known threats as they arise.

Events 198

Events Training Communication 198

Les Roches

AUGUST 1, 2024

Travel consultants need strong communication skills, extensive knowledge of locations and the ability to handle customer queries efficiently Tour guides: provide insightful information about destinations, historical sites and cultural attractions. They lead groups, ensuring their safety and that the tour is informative and enjoyable.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

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Communication Information Training Customer Service 197

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Without proper organization and well trained staff no tool or magical app will matter. Chef Patel.

Communication 189

Communication Definition Scheduling Back of House 189

Hotel Owner

MAY 22, 2024

Therefore, it is important that businesses communicate the challenges and expectations of the job in advance and not sell a falsified version of the job. Additionally, it is also imperative to openly communicate with their staff and have one on one conversations to build a good rapport.

Communication 52

Communication Training Information 52

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. With VR becoming a reality, HR leaders are benefiting most from this tech innovation. Trainees can undergo training without visiting restaurants.

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Scheduling Accounting Communication Training 220

Synergy Suite

MARCH 20, 2024

Communication between front of house and back of house staff is crucial to ensure that orders are taken and prepared accurately and efficiently. It’s important for both sides to work together and communicate effectively to ensure a positive experience for everyone involved.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This goes far beyond training during the first week.

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Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. For instance, in our recent EWA survey , 71 percent of HR leaders said the lack of employee requests is far and away the prevalent reason for not offering it. The impact of these technological shifts is multifaceted.

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Marketing Training POS Systems Server 123

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. This makes training a breeze and can help you reduce turnover.

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Back of House Reservations Front of House Communication 203

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible.

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Server Scheduling Portion Control Customer Service 145

Les Roches

AUGUST 21, 2024

Housekeeping managers develop cleaning schedules, manage inventory of cleaning supplies and train housekeeping personnel in proper cleaning techniques and guest interaction protocols. Human resources manager Responsible for overseeing the recruitment, training and development of hotel staff.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

7 Shifts

AUGUST 16, 2024

One way to address this issue is by implementing restaurant HR policies prioritizing employee satisfaction. This can include a designated HR manager or an anonymous reporting system. Regular training on these procedures helps ensure that all staff members know and understand them. I hit accept or decline, and that's it.

Scheduling 78

Scheduling Sanitation Communication Training 78

Synergy Suite

JULY 31, 2024

To conclude, while flexible schedules that include swing shifts have pros and cons, careful management and communication can help mitigate the downsides, making it a viable option for businesses that require flexible scheduling and employees who prefer or need non-traditional working hours. Get in touch with us today!

Scheduling 52

Scheduling Communication Catering Training 52

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications.

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Maintenance Concierge Front of House Budgeting 72

Les Roches

DECEMBER 27, 2023

In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial. Soft Skills Communication: hospitality management involves effectively communicating – listening to concerns, conveying information, negotiating with vendors and motivating staff.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. But it’s important. Recognition.

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Scheduling Communication Catering Training 197