Synergy Suite

OCTOBER 4, 2022

This change of approach to the employee/employer relationship caused many organizations to dedicate more effort toward a more efficient HR strategy that sends a clear message of compassion regarding employee wellbeing. What Is Restaurant HR? The knowledge HR has on compliance and employee management helps the restaurant.

Regulatory Compliance 52

Regulatory Compliance Training Scheduling Communication 52

7 Shifts

FEBRUARY 10, 2022

It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. Like many of our restaurant partners, I grew up working in the restaurant industry.

Scheduling 179

Scheduling Communication Training 179

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

Scheduling 88

Scheduling Training Communication Information 88

Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

Communication 197

Communication Information Training Customer Service 197

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. With VR becoming a reality, HR leaders are benefiting most from this tech innovation. Trainees can undergo training without visiting restaurants.

Scheduling 220

Scheduling Accounting Communication Training 220

Modern Restaurant Management

JANUARY 31, 2020

Follow existing published violence prevention plan standards and guidelines from organizations like OSHA, SHRM, ASIS International, BOMA, and NFPA, which collectively include elements like physical security, dedicated HR policies, incident reporting channels, and a process to assess known threats as they arise.

Events 152

Events Training Communication 152

Hotel Owner

MAY 22, 2023

He will also be responsible for creating new and innovative ways to train and develop existing employees. Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources.

Communication 105

Communication Training 105

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

Training 52

Training Document Communication Customer Service 52

Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

Training 52

Training Information Document Customer Service 52

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

Training 52

Training Customer Service Communication Document 52

Synergy Suite

JULY 11, 2023

From ensuring that payroll is processed correctly and on-time, that all employee files are in order, and that new employees are onboarded and trained properly on an ongoing basis, the HR team has a lot to manage. The only logical solution is to have the right restaurant payroll and HR software solutions in place.

POS Systems 52

POS Systems Maintenance Information Accounting 52

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Without proper organization and well trained staff no tool or magical app will matter. Chef Patel.

Communication 189

Communication Definition Scheduling Back of House 189

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them.

Front of House 208

Front of House Scheduling Back of House Communication 208

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Hotel Business

DECEMBER 13, 2024

Imagine how much depends on the quality of training your line personnel receives: your hotel brands reputation, your customer loyalty and your operational efficiency. Organizing continuous, effective training for your line staff in an often hectic, pressured, specifics-dependent and fluid environment such as a hotel is not easy.

Training 52

Training Housekeeping Health & Safety Workshop 52

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. This makes training a breeze and can help you reduce turnover.

Back of House 203

Back of House Reservations Front of House Communication 203

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Prep Cooks vs. Line Cooks: What’s the Difference?

Training 52

Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

Training 52

Training Customer Service Communication Sanitation 52

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. There was no learning curve — they found the app easy to use and easy to train their managers on. 7shifts was very easy to get started with.

Scheduling 78

Scheduling Communication Information Training 78

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

JUNE 20, 2022

Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. For example, maybe an employee wants to test out delivery driving or move into managing technology. Simplify Daily Stressors.

Scheduling 218

Scheduling Communication Training 218

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible.

Server 145

Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. But it’s important. Recognition.

Scheduling 197

Scheduling Communication Catering Training 197

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This goes far beyond training during the first week.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

JULY 6, 2020

First, communicating expectations and holding employees accountable reduces surprises. The cardinal rules in the employee discipline realm are treat employees equally, communicate expectations, hold employees accountable, and document, document, document. What should you do to put yourself in the best position?

Document 193

Document Accounting Communication Information 193

7 Shifts

JUNE 11, 2021

My advice is to communicate with your manager about what success looks like for you. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” says Rachael Nemeth, CEO, Co-founder of Opus Training. ” Success can also mean asking for that promotion or applying for the server position when it opens up. Make success a conversation.

Server 143

Server Front of House Scheduling Back of House 143

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air.

Scheduling 189

Scheduling Training Marketing Communication 189

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Train Staff in Best Practices. Here is where you can find all sorts of tailored training for your team. Guest Data.

Information 148

Information POS Systems Training Reservations 148

Les Roches

DECEMBER 21, 2022

Human resources (HR) can be a valuable and enjoyable career for the right people, but you need the right skills and experience to help you make the most of it. What is an HR manager? This includes everything from recruitment and hiring to improvement plans and training schedules for employees. Writing job listings.

Hospitality Management 52

Hospitality Management Training Scheduling Communication 52

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

Training 52

Training Scheduling Document Regulatory Compliance 52

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Human resources : Manage human resource tasks done by the HR manager in larger restaurants. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.

Scheduling 113

Scheduling Communication Training Customer Service 113

Social Hospitality

AUGUST 31, 2024

High turnover rates can lead to challenges such as disrupted projects, decreased team morale, and financial strain from recruiting and training new employees. Financially, it isn’t straightforward, involving expenses related to hiring, training, and onboarding new staff.

Communication 52

Communication Training Accounting Events 52

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. For instance, in our recent EWA survey , 71 percent of HR leaders said the lack of employee requests is far and away the prevalent reason for not offering it. The impact of these technological shifts is multifaceted.

Marketing 123

Marketing Training POS Systems Server 123

Synergy Suite

JUNE 27, 2023

Integrated labor and employee scheduling systems enable seamless communication between management and staff, facilitating the creation and adjustment of schedules based on real-time data, employee availability, and skill sets. Integrated systems allow for seamless sharing of data between scheduling, HR, and payroll software.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52