Modern Restaurant Management

NOVEMBER 21, 2019

There is no greater investment in improving engagement and reducing turnover than employee communication. Secondly, fast food companies can use communication to reduce turnover by thinking about onboarding as an ongoing process. Employees should receive communication and check-ins from the company on a consistent, ongoing basis.

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Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

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Les Roches

JANUARY 18, 2024

Effective corporate communication can make a huge difference to a firm’s overall success. This article will delve into the compelling world of corporate communication and examine how effectively leveraging it can unlock success. What is corporate communication?

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Horizon Hospitality

APRIL 29, 2024

That number only increases for small businesses, like many restaurants and hotels, who do not have a dedicated HR department. Openly communicate business performance and future growth plans. Get Employee Input Have open channels of employee/employer communication, and ensure it flows both ways.

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Revenue Hub

FEBRUARY 1, 2024

We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces.

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Modern Restaurant Management

APRIL 30, 2020

It might also be useful to create a policy acknowledgment form, for which you will collect consent, and which will be saved alongside the symptom screening for HR. They can also automate sending the agreement to HR for compliance reasons. Self-Service Employee Onboarding. A Legal Center for Policy Updates.

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Modern Restaurant Management

MAY 30, 2023

Work Smarter and More Efficiently Good employee communication is key for any business, but only relying on the break room bulletin board to share information isn’t a very effective communication strategy. A team communication app is a perfect upgrade to the bulletin board.

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Hotel Owner

MAY 22, 2023

Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources. Workvivo also has an insights dashboard which will allow Valor to track progress on employee engagement.

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Hotel Owner

OCTOBER 18, 2023

NorSpark will operate the full hotel business including HR, operations, all commercial activity, sales and marketing, compliance, finance, and property/asset management. I am very excited to be bringing the skills of our amazing team to help other hotel owners overcome the challenges facing our industry and spark success.”

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Horizon Hospitality

JANUARY 17, 2023

Keep communication timely, provide honest and productive feedback, and keep past applications organized. Poor communication during interview processes can lead to a candidate not fully understanding the expectations of the job. Communication will make or break the candidates’ experiences. It Can Fuel Turnover.

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Les Roches

DECEMBER 21, 2022

Human resources (HR) can be a valuable and enjoyable career for the right people, but you need the right skills and experience to help you make the most of it. What is an HR manager? What does the HR manager do in hospitality? Of course, each company has different HR requirements. Writing job listings.

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Hotel Business

MAY 23, 2023

Aimbridge Hospitality has appointed marketing and communications executive Stephanie Peterson to its newly created senior executive role of head of marketing & communications. Peterson brings more than 20 years of experience in consumer and corporate communications, marketing and B2B strategies.

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Social Hospitality

AUGUST 31, 2024

Career development opportunities, recognition programs, and a transparent communication culture can significantly impact employee retention. Maintaining regular open communication and engaging in team-building activities helps create a feeling of belonging among employees, making them feel valued and understood in their work environment.

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Modern Restaurant Management

MAY 31, 2024

In a restaurant, teamwork, communication, and a passion for hospitality often outweigh formal qualifications, further emphasizing the importance of a holistic approach to candidate evaluation. However, it's essential to remember that AI is a tool – not a replacement – for restaurant managers and HR professionals.

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Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Thus, managers and HR professionals should know how and when to perform wellness checks and when to involve emergency contacts or local authorities.

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Synergy Suite

JUNE 27, 2023

Integrated labor and employee scheduling systems enable seamless communication between management and staff, facilitating the creation and adjustment of schedules based on real-time data, employee availability, and skill sets. Integrated systems allow for seamless sharing of data between scheduling, HR, and payroll software.

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7 Shifts

FEBRUARY 10, 2022

It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. Like many of our restaurant partners, I grew up working in the restaurant industry.

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Hotel Business

AUGUST 7, 2023

This includes brand management, marketing, sales, distribution, revenue management, loyalty, customer experience, digital and communications. Andrew Newmark has been appointed chief HR officer, Asia-Pacific (excluding China). In his new role, he oversees the consumer strategy for Marriott International in the region.

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Boutique Hotel News

DECEMBER 23, 2022

The senior team leading the operation have to be seen to be leading DE&I and ESG initiatives alike – DE&I is not an HR initiative; it should link to, and be part of wider business strategy. And, of course, from this point communicate and review on a regular basis to maintain business-wide visibility and engagement.

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Horizon Hospitality

MAY 6, 2024

Passive candidate communication must be friendly, and interview scheduling must be convenient for candidates. Internal Communication is Poor Since confidential searches require the involvement of only a few key hiring managers, employee trust may become damaged by what feels like under-the-table dealing. First impressions are vital.

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Modern Restaurant Management

APRIL 9, 2021

It’s essential for corporate headquarters groups (HR, Talent Acquisition Managers and Directors) to establish baselines for each of these metrics, and then develop targets, share targets with field and store-level teams, and review them periodically using dashboards.

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Synergy Suite

JANUARY 11, 2023

Communicate your brand: The training manual is also a great opportunity for you to clearly state what is important to your brand, and makes your expectations, rules, and processes uniform across all your locations. HR Procedures and Policies. Utilize restaurant HR software to manage your training manual. should be listed here.

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7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. Fahad Hanif of The Halal Guys We want to make 7shifts a one-stop-shop for all your Team Management and HR needs. And restaurant workers have spoken. There are fewer hospitality workers than there were in 2019.

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Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

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Synergy Suite

JANUARY 14, 2023

Having consistent training gives you the opportunity to have open communication, and correct challenges and make your employees feel seen and heard. . Manage Ongoing Training with Restaurant HR Software. Sometimes you may not even hear about the issues until they become much larger problems. Have Consistent, Regular Training.

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Hotel Owner

APRIL 13, 2023

Kunkel will lead Hyatt’s Commercial Services function in EAME, which combines sales, revenue management, distribution strategy, corporate marketing, brands, communications and digital, along with oversight for the World of Hyatt loyalty platform.

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Synergy Suite

MAY 2, 2023

It allows them to assign shifts, track availability, manage time off requests, and communicate schedule updates with ease. Improved Communication Employee scheduling software provides a centralized platform for communication between managers and employees.

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Modern Restaurant Management

JULY 22, 2022

One of the most foundational tools that food service businesses should use to streamline their hiring process is a complete talent acquisition system that moves beyond basic applicant tracking and integrates into their other HR software to drive talent attraction and speed to hire. Intelligent Messaging.

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Synergy Suite

JANUARY 13, 2023

For most quick-service and fast casual restaurant chains, a representative from the HR department should be present to explain the forms, answer any questions, and ensure that all the required items are taken care of. Complete any state-specific forms.

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Modern Restaurant Management

JUNE 22, 2021

Communicate Safe Work Environments. Operators can help ease these employees back into work by over communicating the safety of their environments and the benefits of jobs, overall. Promote your contactless work environment, highlight your company culture or communicate your brand’s ability to turn a job into a career.

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Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

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Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. Shift scheduling: Your shift managers may also be tasked with building and communicating shift schedules to their employees.

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Les Roches

AUGUST 1, 2024

Travel consultants need strong communication skills, extensive knowledge of locations and the ability to handle customer queries efficiently Tour guides: provide insightful information about destinations, historical sites and cultural attractions. They lead groups, ensuring their safety and that the tour is informative and enjoyable.

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Synergy Suite

JANUARY 10, 2023

Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. Oftentimes when there’s not a set training plan, clear communication of expectations is absent and said expectations end up going unmet. Documented.

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Hotel Business

JUNE 13, 2023

Main Street Hospitality has made key appointments to its leadership team with the promotion of Greta Kipp as the new COO; Brian Smith joining as regional director, operations; and Suzi Darre as VP, HR. Her ability to see the big picture and communicate clearly about our business will contribute to her success in this key leadership role.

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Synergy Suite

JANUARY 18, 2023

The line cook job involves working and communicating closely with the rest of the cooking team, and communicating with the front-line team members to know when certain menu items are running low, or if there are special or customized orders to prepare. They use the already-prepped ingredients to put together the finished product.

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Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

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