Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

Scheduling 141

Scheduling Training Communication Information 141

Horizon Hospitality

JANUARY 17, 2023

Keep communication timely, provide honest and productive feedback, and keep past applications organized. Poor communication during interview processes can lead to a candidate not fully understanding the expectations of the job. Communication will make or break the candidates’ experiences. It Can Fuel Turnover.

Communication 246

Communication Information Accounting Marketing 246

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. A connected team Traditionally, the Bobes’ main form of communication with their employees was a phone call. 7shifts was very easy to get started with.

Scheduling 78

Scheduling Communication Information Training 78

Modern Restaurant Management

MAY 30, 2023

Work Smarter and More Efficiently Good employee communication is key for any business, but only relying on the break room bulletin board to share information isn’t a very effective communication strategy. A team communication app is a perfect upgrade to the bulletin board.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

Modern Restaurant Management

MARCH 31, 2025

Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition. This includes reviewing insurance coverage, ensuring your contracts are solid and training team member with HR (human resource) best practices.

Document 88

Document Information Communication Training 88

Horizon Hospitality

APRIL 29, 2024

That number only increases for small businesses, like many restaurants and hotels, who do not have a dedicated HR department. Openly communicate business performance and future growth plans. Get Employee Input Have open channels of employee/employer communication, and ensure it flows both ways.

Communication 130

Communication Scheduling 130

7 Shifts

FEBRUARY 10, 2022

It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. Like many of our restaurant partners, I grew up working in the restaurant industry.

Scheduling 179

Scheduling Communication Training 179

Modern Restaurant Management

MARCH 11, 2025

While the immediate impact of COVID-19 was devastating, the silver lining is that it forced operators, leaders, and HR professionals to rethink how they work, lead, and grow. During COVID staff had to keep their distance from one another while still communicating properly to serve the clientele. The biggest shift?

Communication 88

Communication Server Pricing Scheduling 88

Modern Restaurant Management

APRIL 18, 2025

As AI is connected, via agents, to both virtual and physical entities – from inhouse HR systems to drive-through terminals – the permutations for potential vulnerabilities explode in volume. It’s easy to see the appeal of an AI ‘manager’ that can take over tasks like staff rostering and holiday allocations.

Back Office Operations 88

Back Office Operations Maintenance Communication Training 88

Revenue Hub

FEBRUARY 1, 2024

We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces.

Communication 104

Communication Presentation Marketing 104

Hospitality Net

JUNE 26, 2024

Beekeeper features an intelligent dashboard that connects property leaders and the corporate management team with all frontline employees to improve internal communication, support HR teams, and streamline business processes.

Communication 52

Communication Information 52

Modern Restaurant Management

APRIL 9, 2021

It’s essential for corporate headquarters groups (HR, Talent Acquisition Managers and Directors) to establish baselines for each of these metrics, and then develop targets, share targets with field and store-level teams, and review them periodically using dashboards.

Communication 189

Communication Marketing 189

Synergy Suite

APRIL 9, 2025

The Competitive Edge: Centralized Back-of-House Operations By centralizing core functions such as payroll, HR, and supply chain management, restaurant groups improve efficiency and reduce costs. Automated ordering systems communicate directly with suppliers to ensure timely deliveries in the right quantities.

POS Systems 52

POS Systems Back of House Scheduling Communication 52

Synergy Suite

JULY 11, 2023

From ensuring that payroll is processed correctly and on-time, that all employee files are in order, and that new employees are onboarded and trained properly on an ongoing basis, the HR team has a lot to manage. The only logical solution is to have the right restaurant payroll and HR software solutions in place.

POS Systems 52

POS Systems Maintenance Information Accounting 52

Hotel Business

JANUARY 8, 2025

” Smith oversees the strategy and execution of all aspects of the company’s global people and culture, internal communications and environmental, social and governance (ESG) efforts. She has held senior HR roles at public and privately held companies across the fashion, media and financial services industries.

Communication 59

Communication 59

Modern Restaurant Management

JUNE 22, 2021

Communicate Safe Work Environments. Operators can help ease these employees back into work by over communicating the safety of their environments and the benefits of jobs, overall. Promote your contactless work environment, highlight your company culture or communicate your brand’s ability to turn a job into a career.

Communication 207

Communication Back of House Budgeting Magazine 207

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Thus, managers and HR professionals should know how and when to perform wellness checks and when to involve emergency contacts or local authorities.

Training 196

Training Workshop Scheduling Communication 196

Hotel Owner

MAY 22, 2023

Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources. Workvivo also has an insights dashboard which will allow Valor to track progress on employee engagement.

Communication 105

Communication Training 105

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. With VR becoming a reality, HR leaders are benefiting most from this tech innovation. The key lies in achieving operational efficiency. How do you achieve that?

Scheduling 220

Scheduling Accounting Communication Training 220

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Communication 203

Communication Scheduling Reservations Article 203

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

Communication 189

Communication Definition Scheduling Back of House 189

Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

Communication 197

Communication Information Training Customer Service 197

Les Roches

JANUARY 18, 2024

Effective corporate communication can make a huge difference to a firm’s overall success. This article will delve into the compelling world of corporate communication and examine how effectively leveraging it can unlock success. What is corporate communication?

Communication 52

Communication Information Presentation Article 52

Modern Restaurant Management

JULY 22, 2022

One of the most foundational tools that food service businesses should use to streamline their hiring process is a complete talent acquisition system that moves beyond basic applicant tracking and integrates into their other HR software to drive talent attraction and speed to hire. Intelligent Messaging.

Scheduling 180

Scheduling Marketing Communication 180

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Promote Employee Reconditioning.

Training 218

Training Communication Sanitation Document 218

Modern Restaurant Management

AUGUST 25, 2020

This is also true if you have enabled two-way text communication between your restaurant and waiting customers. You could designate one employee to manage the communication stream, including phone lines, and the POS. Keep an open communication exchange as well between your teams and your customers.

Communication 197

Communication Catering Marketing Magazine 197

Hotel Owner

OCTOBER 18, 2023

NorSpark will operate the full hotel business including HR, operations, all commercial activity, sales and marketing, compliance, finance, and property/asset management. I am very excited to be bringing the skills of our amazing team to help other hotel owners overcome the challenges facing our industry and spark success.”

Communication 97

Communication Marketing 97

Modern Restaurant Management

SEPTEMBER 29, 2020

Finally, moving all non-essential in-person communication to a messaging app (preferably one that lives within your scheduling and time tracking tool) means employees can have a direct line to their co-workers and managers. Another plus: It can save you money. Considerations Before Implementing.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Modern Restaurant Management

APRIL 11, 2022

In addition to cost considerations, efforts to structure these types of benefits are complicated by compliance requirements and the challenge of communicating and promoting a positive employee experience. This article focuses on current trends in the time-away space and employee wellbeing.

Communication 191

Communication Article Events Marketing 191

Modern Restaurant Management

FEBRUARY 26, 2021

” For him, communication is key. “Our communication always included ways for our employees to get help if they needed. In my direct emails to the staff, I always included my contact info as well as our leadership team and our HR director if they ever needed anything.

Server 180

Server Communication Sanitation Download 180

Boutique Hotel News

DECEMBER 23, 2022

The senior team leading the operation have to be seen to be leading DE&I and ESG initiatives alike – DE&I is not an HR initiative; it should link to, and be part of wider business strategy. And, of course, from this point communicate and review on a regular basis to maintain business-wide visibility and engagement.

Accounting 130

Accounting Budgeting Communication Information 130

Modern Restaurant Management

JANUARY 31, 2020

Follow existing published violence prevention plan standards and guidelines from organizations like OSHA, SHRM, ASIS International, BOMA, and NFPA, which collectively include elements like physical security, dedicated HR policies, incident reporting channels, and a process to assess known threats as they arise.

Events 152

Events Training Communication 152

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. Fahad Hanif of The Halal Guys We want to make 7shifts a one-stop-shop for all your Team Management and HR needs. And restaurant workers have spoken. There are fewer hospitality workers than there were in 2019.

Scheduling 148

Scheduling Accounting Communication 148

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

MAY 31, 2024

In a restaurant, teamwork, communication, and a passion for hospitality often outweigh formal qualifications, further emphasizing the importance of a holistic approach to candidate evaluation. However, it's essential to remember that AI is a tool – not a replacement – for restaurant managers and HR professionals.

Communication 123

Communication Information 123

Horizon Hospitality

MAY 6, 2024

Passive candidate communication must be friendly, and interview scheduling must be convenient for candidates. Internal Communication is Poor Since confidential searches require the involvement of only a few key hiring managers, employee trust may become damaged by what feels like under-the-table dealing. First impressions are vital.

Communication 130

Communication Scheduling Information 130

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Maintain crowd sizes to keep with social distancing guidelines.

Back of House 203

Back of House Reservations Front of House Communication 203