Revenue Hub

JANUARY 10, 2024

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. NB: This is an article from Revinate Your hotel reservation team’s expertise extends far beyond just facilitating bookings.

Reservations 108

Reservations Housekeeping Communication Article 108

InnQuest

MARCH 3, 2023

Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. This can include anything from housekeeping services to restaurant reservations. The software will then alert hotel staff of the guest’s request, who can respond promptly and take appropriate action.

Communication 218

Communication Reservations Information Housekeeping 218

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Automated processes reduce manual labor costs, allowing the team to focus on other essential tasks.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

FEBRUARY 17, 2025

The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. Train front desk employees to perform concierge duties, or housekeepers to cover laundry operations during busy hours.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Hotelogix

JANUARY 12, 2025

Tools like Hotelogix’s Web Booking Engine simplify the reservation process, allowing guests to book directly. Ensure the rooms are spotless, housekeeping is prompt, and service exceeds expectations. To make your website effective, focus on usability and convenience. Don’t wait until checkout to ask for feedback.

Book 130

Book Pricing Marketing Events 130

eZee Absolute

JANUARY 23, 2025

eZee Absolute gives you a streamlined and efficient multi-property system that handles everything from reservations to invoicingall under one umbrella. Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. And guess what?- Its like having your PMS in your back pocket.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

JULY 8, 2024

Imagine this: From the moment a guest books their stay until their final farewell, you can offer personalized communication that leaves a lasting impression. With Alice by Actabl, teams can schedule automated messages based on guest reservation status and arrival or departure date. What do the messaging templates look like in action?

Housekeeping 106

Housekeeping Reservations Scheduling Article 106

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Housekeeping Operations Housekeeping is important for guest satisfaction. These lessons can guide other properties striving for operational excellence.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

MARCH 6, 2025

Virtual and Augmented Reality: Immersive Experiences Unleashed VR and AR are revolutionizing hotel services: Offer comprehensive virtual tours of rooms and facilities pre-booking, allowing guests to 'walk through' the hotel and even test out different room types before making a reservation. And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

Revenue Hub

MARCH 13, 2025

From booking a flight to reserving an Airbnb, most of the process is now managed digitallyoften without any in-person interaction. This includes a mobile-optimized website, a smooth booking process, digital check-in and check-out, responsive communication channels, and digital invoices. Why should hotels be any different?

Article 78

Article Housekeeping Information Book 78

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions.

Reservations 136

Reservations Housekeeping Property Management Book 136

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors.   Efficiently manage end-to-end process: There is no need for a team to manage reservations coming via the booking engine.

Book 130

Book Front Desk Operations Reservations Property Management 130

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests. Digital check-in kiosks. Digital folders. Smart room technology.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

eZee Absolute

NOVEMBER 11, 2024

Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. Does it match the name on the reservation? Increased Operational Efficiency Running a hotel involves juggling numerous daily tasks, from managing guest reservations to ensuring housekeeping runs smoothly.

Information 59

Information Reservations Guest Satisfaction Book 59

Revenue Hub

MAY 26, 2023

Communication Your guests want to be informed and heard, and they want their preferences to be considered. Maintain a good communication skill so you are able to listen to their needs, answer their questions and value their feedback. What are the 3 Important Components of Guest Experience?

Housekeeping 98

Housekeeping Reservations Communication Information 98

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

InnQuest

AUGUST 11, 2022

Furthermore, with our customizable booking engine , you can tailor the customer booking experiences and manage all your reservations in one place. These services include hotel bookings, check-ins and check-out, housekeeping, billing, sending personalized messages to guests, etc.

Book 130

Book Blog Property Management Housekeeping 130

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

Reservations 52

Reservations Book Information Guest Satisfaction 52

InnQuest

AUGUST 15, 2023

Each OTA has its own system, interface and requirements for updating room availability, rates and reservations. Each of these channels provides a set of APIs that allow the channel manager to communicate with their servers. Staff should efficiently navigate the system and manage reservations.

Reservations 130

Reservations Book Property Management Pricing 130

Hotelogix

NOVEMBER 10, 2023

The front desk module will typically include features like a reservation management system. Housekeeping Module Housekeeping is one of the most important elements of hotel management, and you can’t afford to get it wrong. Ultimately, this software module helps to increase housekeeping efficiency.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations.

Accounting 104

Accounting Concierge Book Communication 104

Revenue Hub

NOVEMBER 23, 2022

Between online chatbots that can answer basic hotel questions to AI that can take over reservations at your call center, integrating Artificial Intelligence (AI) into your hotel or casino operations can streamline operational efficiencies and cut down on costs, which comes at a crucial time for hospitality.

Reservations 98

Reservations Book Training Housekeeping 98

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Revenue Hub

OCTOBER 14, 2022

This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more. Two-Way Communication. Most commonly performed through email and SMS, these digital conversations allow independent operators to maintain communications at a scale that was once only possible at the big brands.

Book 98

Book Housekeeping Communication Information 98

Hotelogix

APRIL 18, 2024

And what can one expect from guests who have confirmed reservations and yet been denied a room? Departments such as front desk and housekeeping, kitchen, and service, need to clearly and effectively communicate with each other at all times. Well, a vitriolic review is inevitable, is it not?

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Blog Definition Communication Book 130

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. How do you manage guest communications and marketing? Is your pricing strategy dynamic and automated ?

Guest Satisfaction 109

Guest Satisfaction Housekeeping Article Reservations 109

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

Revenue Hub

JUNE 27, 2024

The instant a reservation is booked, the guest experience begins! NB: This is an article from Actabl Subscribe to our weekly newsletter and stay up to date For instance, if pre-arrival communication reveals a guest will be arriving after an overnight international flight, arranging an early check-in can make all the difference.

Workshop 108

Workshop Guest Satisfaction Housekeeping Training 108

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. This can sometimes involve assisting the concierge in making reservations.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Ranging from reservations management, attending to guests, performing all front office operations , maintaining cleanliness in hotel rooms and premises, and more. It is inevitable that with the right strategies.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

InnQuest

NOVEMBER 21, 2022

The 2022 Changing Traveller Report also revealed that the majority of guests are happy to have post-stay communications and continue to build a relationship with accommodation providers, especially guests staying in boutique or luxury hotels. Auto pre and post stay emails and full guest communications. Conclusion.

Housekeeping 130

Housekeeping Book Pricing Property Management 130