InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

MEWS

JUNE 6, 2023

This is where your guests get their first impressions, and all the action takes place: from guest communication to organizing daily tasks such as check-ins, maintenance and housekeeping. The hostel front desk is a vital part of your hostel.

Housekeeping 130

Housekeeping Maintenance Communication 130

Hotelogix

AUGUST 26, 2024

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotelogix

MARCH 6, 2025

AI-powered maintenance systems for proactive issue resolution. Sensors throughout the hotel could detect issues like leaky faucets or malfunctioning air conditioners before they become noticeable to guests, dispatching maintenance crews or robots to fix the problem preemptively. And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

Hotelogix

FEBRUARY 17, 2025

The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. LEDs have a longer lifespan, require virtually no maintenance and you have a win-win for your budget and sustainability goals.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Revenue Hub

MAY 23, 2024

Implementing Staff Collaboration Software Effective communication and collaboration among hotel staff are fundamental to providing seamless service. Whether it’s a housekeeping request or a maintenance issue, staff can address problems more efficiently.

Customer Service 107

Customer Service Guest Satisfaction Housekeeping Communication 107

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

JANUARY 10, 2025

  Google ecosystem integration: Seamless coordination with email and video conferencing tools can enhance communication with guests and among staff members. It's a bargain for small hotels watching their budget. 

Book 100

Book Reservations Scheduling Housekeeping 100

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.

Housekeeping 107

Housekeeping Maintenance Pricing Information 107

Revenue Hub

SEPTEMBER 1, 2023

Communicate tourist taxes, added services, amenity pricing and any other sales tax. Noise Noise complaints can be expected whenever many people share walls and communal areas. Or perhaps there’s a maintenance issue in the room, such as a leaky faucet.

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

Hotel Business

JANUARY 15, 2025

Hotel operators such as Vision Hospitality , OTH Hotels Resorts and Scarlett Hotel Group have also seen improvements in purchasing, housekeeping, food and beverage, and maintenance operations after adopting the platform. It saves my team significant time and money, allowing us to focus on creativity instead of vendor management.

Procurement 59

Procurement Back of House Accounting Vendor Management 59

Hotel Business

JULY 19, 2023

Your housekeeping and maintenance staff will likely bear the brunt of the responsibility in the immediate aftermath of encounters between bed bugs and guests. This summer’s bed bug surge will unfortunately put additional strain and stress on your employees.

Housekeeping 98

Housekeeping Maintenance Communication Training 98

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hotelogix

JULY 5, 2024

A remote property management system like Hotelogix helps manage room inventory, bookings, and communication between hotel departments. Integrated Modules: Includes housekeeping and maintenance for seamless management. Streamline Operations A hotel reservation system does more than just online booking.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Revenue Hub

JUNE 18, 2024

reservations, housekeeping, maintenance, etc.), It can help them make better, data-based decisions on important questions such as staffing, housekeeping schedules, hiring, etc. – as well as ensuring that the front desk provides the best possible customer service to guests, 24/7.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

SiteMinder

OCTOBER 11, 2022

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Housekeeping positions in a hotel. Hotel housekeeper.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

OCTOBER 14, 2022

Hotels must consider pre-check-in necessities, interactions with mobile devices, the ability to update credit card information, the ability to add additional names to a room, how often housekeeping service is requested, whether or not delivery to and from the airport is necessary, and even reminders about potential mail deliveries to the hotel.

Book 98

Book Housekeeping Communication Information 98

Hotel Business

OCTOBER 2, 2023

Make sure your fitness vendors provide you with a comprehensive maintenance contract. Be clean Have your housekeeping staff disinfect and clean the area on a regular basis throughout the day. Contact us to find out more about how Kings III Emergency Communications services can protect you and your guests using your fitness center.

Maintenance 116

Maintenance Sanitation Housekeeping Blog 116

Hotel Business

MARCH 21, 2025

This check-in procedure should be clear, consistent and well-communicated to staff and all guests. A panic button device is particularly helpful for any staff members working in more isolated areas of the property, like those working on maintenance and housekeeping.

Scheduling 52

Scheduling Training Information Housekeeping 52

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Manage expectations Maintain open and transparent communication with students residing in the accommodation.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Hotelogix

JANUARY 29, 2025

Streamlined communication : No more playing telephone! Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Operational cost savings : From energy-efficient smart rooms to predictive maintenance, technology is slashing operational costs left and right.

Concierge 145

Concierge Training Pricing Book 145

Revenue Hub

OCTOBER 25, 2023

When hotels operate at capacity, it’s crucial for the front desk, housekeepers, maintenance workers, IT, marketing, and more to be in complete alignment. Individual departments rely on each other for support, awareness, and action.

Book 108

Book Information Housekeeping Maintenance 108

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Your operations are automated and departmental functions are synced with a PMS because it simplifies communications to a large extent. The faster you adopt it, the better it is for your property.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Hotel Business

OCTOBER 10, 2024

Housekeeping may be the heart of the hotel, but engineering is the backbone,” Conrey said. The role they play and the tasks they perform – from interior/exterior beautification and pool maintenance to equipment repairs and guestroom upkeep – are integral to the overall success of our company.” Engineers should not be siloed.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Communication 59

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Hotel Owner

MARCH 10, 2023

Provide clear expectations Clear communication is essential for managing staff during busy periods. Hold regular meetings to communicate expectations and provide updates. Make a list of tasks based on urgency and importance and communicate this to staff members.

Communication 52

Communication Housekeeping Training Maintenance 52

Revenue Hub

NOVEMBER 21, 2022

To summarize, the guest experience can be broken down into three stages: Pre-stay: where guest expectations are set through marketing messages and pre-stay communications. Operational tools – to ensure a seamless guest experience, all the behind-the-scenes operations like housekeeping and maintenance must run smoothly.

Book 98

Book Communication Article Housekeeping 98

Hotel Business

NOVEMBER 16, 2022

Your housekeeping staff should have a plan for reporting suspected bed bugs, whether they are documenting complaints digitally or on paper. Your housekeeping staff should be searching for signs of bed bug activity while they are routinely changing linens. It works continuously 24/7 for 2 years, with no maintenance required.

Housekeeping 64

Housekeeping Maintenance Document Catering 64

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Revenue Hub

MAY 29, 2024

And when we talk about talent, we’re talking about everything from the property level, in terms of maintenance, and housekeeping and all the way up to management level. So there’s simply just not the talent.

Training 104

Training Housekeeping Maintenance Communication 104

Les Roches

AUGUST 12, 2022

You’ll need to be great at multi-tasking, working under pressure, be an excellent communicator , a stickler for the finer details and a first-rate problem solver. They’ll oversee business maintenance, deal with contractors, housekeeping and resolve any property-related customer complaints. What are the types of hotel management?

Communication 52

Communication Housekeeping Customer Service Training 52

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. Housekeeping Guests expect nothing less than spotless rooms and a sanitized environment. What is hotel operation management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52