Hotelogix

AUGUST 26, 2024

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotelogix

FEBRUARY 17, 2025

From front desk staff to housekeeping , every team member contributes to the guest experience. Housekeeping, in one peak season example, was expected to clear many rooms, which required a good speedy change but resulted in dissatisfied guests in an already filled property. Open communication channels between employees and management.

Scheduling 100

Scheduling Training Housekeeping Communication 100

Hotel Business

MARCH 10, 2025

A portion of the businesses also stated that they were making operational changes to cope17% were introducing more self-service options, 13% were reducing housekeeping levels and 12% were lowering their front desk operating hours. Implementing new technology was another measure businesses were taking to address the staffing shortage.

Front Desk Operations 71

Front Desk Operations Housekeeping Maintenance Training 71

InnQuest

MARCH 3, 2023

Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. This can include anything from housekeeping services to restaurant reservations. For example, guests can easily request additional services or items from the comfort of their room using an integrated mobile app.

Communication 218

Communication Reservations Information Housekeeping 218

MEWS

JUNE 6, 2023

This is where your guests get their first impressions, and all the action takes place: from guest communication to organizing daily tasks such as check-ins, maintenance and housekeeping. The hostel front desk is a vital part of your hostel.

Housekeeping 130

Housekeeping Maintenance Communication 130

Hotelogix

FEBRUARY 17, 2025

The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. Train front desk employees to perform concierge duties, or housekeepers to cover laundry operations during busy hours.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

MAY 23, 2024

Implementing Staff Collaboration Software Effective communication and collaboration among hotel staff are fundamental to providing seamless service. Whether it’s a housekeeping request or a maintenance issue, staff can address problems more efficiently. This transparency helps in identifying and rectifying any service gaps quickly.

Customer Service 107

Customer Service Guest Satisfaction Housekeeping Communication 107

SiteMinder

MARCH 25, 2025

The reservations manager leads this department, ensuring smooth coordination with other teams like front office and housekeeping. Strong communication : Clear, prompt responses to guests and staff are crucial. Whether managing booking inquiries or coordinating with housekeeping, effective communication ensures smooth operations.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Operational Cost Reduction Switching to a cloud-based PMS can help hotels reduce their operational costs significantly.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

JANUARY 12, 2025

Ensure the rooms are spotless, housekeeping is prompt, and service exceeds expectations. It offers hoteliers a unified platform to effectively manage bookings from travel agencies, guaranteeing smooth communication and coordination. Deliver a Great Stay A flawless stay requires attention to detail and a proactive approach to service.

Book 130

Book Pricing Marketing Events 130

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. What is a unified inbox?

Communication 52

Communication Property Management Accounting Blog 52

Revenue Hub

FEBRUARY 6, 2024

Each department, be it the front desk, housekeeping, management, or kitchen, has distinct responsibilities and often different working hours and spaces. For instance, the front desk focuses on guest check-ins and customer service, while housekeeping deals with the cleanliness and readiness of rooms.

Housekeeping 106

Housekeeping Communication Article Customer Service 106

Hotel Owner

FEBRUARY 7, 2023

The front desk manager then has to check in with bell manager and housekeeping to make sure everyone is briefed on the key events of the day, including VIPs arriving, any particular food and beverage requests, and coordinating blocks of rooms for groups travelling together. That way, accurate expectations can be set for guests.

Housekeeping 102

Housekeeping Communication Information Scheduling 102

Hotelogix

JANUARY 10, 2025

  Google ecosystem integration: Seamless coordination with email and video conferencing tools can enhance communication with guests and among staff members. It's a bargain for small hotels watching their budget. 

Book 100

Book Reservations Scheduling Housekeeping 100

eZee Absolute

JANUARY 23, 2025

Housekeeping Management eZee Absolute : Need to track housekeeping duties or check room status? Weve got you covered with real-time updates think of it like having a housekeeping manager in your pocket. Hotelogix : Hotelogix also has housekeeping management , but it might not be as quick and responsive.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

Alice Platform

SEPTEMBER 7, 2022

At ALICE we strive to provide a platform to help transcend communications barriers and technology challenges by designing our software to be universally easy to use.

Housekeeping 52

Housekeeping Front of House Guest Services Communication 52

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hospitality Net

JUNE 1, 2023

Providing "always on" digital communication enabling guests to alert housekeeping when they prefer to reuse towels and sheets or have them refreshed. Installing motion sensors in public areas to save energy. Eliminating paper from check-in, check-out, and payment processes across a property and its amenities.

Housekeeping 92

Housekeeping Communication 92

Hotelogix

MARCH 6, 2025

Potential for advanced communication technologies, including holographic interfaces. All-in-One Solution : Imagine having your front desk , housekeeping, and revenue management all in one place. With 5G, thousands of devices can be connected simultaneously, enabling more sophisticated and responsive smart room features.

Concierge 130

Concierge Maintenance Book Demo 130

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Revenue Hub

MARCH 13, 2025

This includes a mobile-optimized website, a smooth booking process, digital check-in and check-out, responsive communication channels, and digital invoices. For example, guests can choose to pay for housekeeping only on select days, opt for premium bath products or, most commonly, add breakfast as a separate charge.

Article 78

Article Housekeeping Information Book 78

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. This includes real-time updates on room availability, pricing adjustments based on demand, and automated communication with guests.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. This includes real-time updates on room availability, pricing adjustments based on demand, and automated communication with guests.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Revenue Hub

JULY 8, 2024

Imagine this: From the moment a guest books their stay until their final farewell, you can offer personalized communication that leaves a lasting impression. Room Status Automation allows teams to provide housekeeping-related updates to their guests through messaging templates that have been automated based on room statuses.

Housekeeping 106

Housekeeping Reservations Scheduling Article 106

InnQuest

OCTOBER 31, 2022

A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Unified Property Management System. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

Hotelogix

NOVEMBER 10, 2023

Housekeeping Module Housekeeping is one of the most important elements of hotel management, and you can’t afford to get it wrong. Rather than trying to handle the housekeeping scheduling manually, use a housekeeping module to make your life easier. The software makes it easy to add and remove staff as needed.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests. Auto pre and post stay emails and full guest communications.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Revenue Hub

SEPTEMBER 1, 2023

Communicate tourist taxes, added services, amenity pricing and any other sales tax. Noise Noise complaints can be expected whenever many people share walls and communal areas. Prevent this issue by listing your check-in times on the website and pre-arrival communications.

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. You can schedule housekeeping services based on guest arrivals, departures, and special requests. The hospitality industry is ever-changing. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotel Business

JULY 19, 2023

Your housekeeping and maintenance staff will likely bear the brunt of the responsibility in the immediate aftermath of encounters between bed bugs and guests. This summer’s bed bug surge will unfortunately put additional strain and stress on your employees.

Housekeeping 98

Housekeeping Maintenance Communication Training 98

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.

Housekeeping 107

Housekeeping Maintenance Pricing Information 107

Hotel Business

JULY 26, 2023

The dataset, comprising 594 tipped employees, including housekeepers, valets, lounge staff, breakfast servers and others, provided intriguing patterns such as the most popular day to leave a tip, a finding that can help hoteliers create improved operational strategies and work schedules. Tuesday is the least likely day (by a factor of two).

Housekeeping 98

Housekeeping Scheduling Server Communication 98

Revenue Hub

JUNE 18, 2024

reservations, housekeeping, maintenance, etc.), It can help them make better, data-based decisions on important questions such as staffing, housekeeping schedules, hiring, etc. – as well as ensuring that the front desk provides the best possible customer service to guests, 24/7.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

APRIL 17, 2023

NB: This is an article from Staah This includes your presence (or lack of) on distribution channels, your website through to your front desk, interactions with housekeeping, your amenities and even communications after a guest checks outs. Guest experience is not a single point of contact. Too many of these hiccups require change.

Housekeeping 98

Housekeeping Communication Article Accounting 98

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111