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Omnichannel Communication: The Game-Changer Hotels Need Now

Revenue Hub

Understand the difference: omnichannel vs. multichannel In a nutshell, a multichannel strategy means communicating with travelers on separate channels. An Omnichannel strategy means communicating with travelers by integrating all channels on a single platform. They can manage all service channels on one platform.

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Hospitality leadership: Guide to the 5 essentials

SiteMinder

Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team. You need to be adept at resolving conflicts, managing guest interactions and motivating teams. ” A webinar on “Effective Leadership Communication.”

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How Hotel POS (Point of Sale) System Can Transform Your Guest Experience

Hotelogix

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. What are the objectives of hospitality training?

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Roberto Rodriguez, the art of engaging students

Les Roches

Let Roberto Rodriguez, Career Services Manager & Clinical Professor in Sustainability, tell you all about this distinctive experience. Graduated with a Bachelor’s in Tourism Management, a Master’s degree in Sustainability and Social Responsibility, and soon to be graduating with a PhD in Economics. Eagerness to learn.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

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Wyndham reports record-high rooms growth in ’23

Hotel Business

Wyndham Hotels & Resorts, for full-year 2023, reported year-over-year systemwide rooms growth of 3.5% Our team opened 27% more rooms than last year in the fourth quarter, and we welcomed 500 new hotels to our system in 2023. year-over-year (YOY), a record high. and growth of 21% internationally. “We