Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. What is Hotel Management Software? Hotels using legacy systems often face high costs for hardware, IT support, and updates.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

MARCH 21, 2025

Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Revenue Hub

NOVEMBER 29, 2024

Designed to automate essential processes, Autopilot not only refines pricing strategies but also ensures hotels stay ahead of the competition while optimizing revenue streams effortlessly. This tool helps hotels optimize their revenue by reacting to market changes swiftly and accurately, without the burden of manual intervention.

Pricing 109

Pricing Book Communication Marketing 109

Hotelogix

NOVEMBER 7, 2024

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

Pricing 130

Pricing Book Events Demo 130

Hotelogix

MARCH 21, 2025

As per a study conducted by American Hotel & Motel Association, average turnover rate among management staff is 25% and non-management staff is 50% in the US hotel industry. Hotels have to focus on how to improve the employee satisfaction levels to help retain them in the hotel.

Training 100

Training Housekeeping Communication Reservations 100

Hotelogix

MARCH 6, 2025

Predictive Analytics: Hotels are now anticipating guest needs with uncanny accuracy. 💡 Read Also - Hotel Marketing: Tips to Improve Online Presence Quickly 3. Imagine 'visiting' the Louvre from your Paris hotel room, getting up close to the Mona Lisa without the crowds. Need extra towels at 3 AM?

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Concierge Maintenance Book Demo 130

Hotelogix

AUGUST 26, 2024

What do you think should be the most important quality of a hotel manager? If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. Lets dive deep into the impact of communication in hotel industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

STAAH

NOVEMBER 19, 2024

Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. From leveraging property management systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service.

Guest Satisfaction 109

Guest Satisfaction Communication Workshop Concierge 109

Hotelogix

OCTOBER 18, 2023

To maintain a competitive edge, as a hotel group owner, you must continually seek innovative ways to enhance performance and operations. One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.

Property Management 130

Property Management Reservations Blog Book 130

Hotelogix

JANUARY 12, 2025

As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. But once everything is ready, the focus shifts.

Book 130

Book Pricing Marketing Events 130

Hospitality Net

NOVEMBER 4, 2024

Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Communication 92

Communication Property Management Information 92

InnQuest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

Training 222

Training Property Management Special Events Guest Satisfaction 222

MEWS

NOVEMBER 18, 2024

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. But let’s face it, much of our industry is stuck with outdated, hard-wired hotel systems or, even worse, cloud-migrated systems that only look good on the surface.

Communication 130

Communication Events Property Management Reservations 130

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. For example, you can use social media platforms like Instagram and Facebook to showcase the unique features of your hotel and target potential guests who are planning a vacation in your area.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them.

Property Management 221

Property Management Communication Book Information 221

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Revenue Hub

NOVEMBER 29, 2024

With its commitment to delivering exceptional guest experiences, the hotel partnered with BEONx to enhance revenue optimization, streamline operations, and unlock valuable market insights. With BEONx, Hoteles Estelar aimed to optimize RevPAR, streamline operational processes, and free up their Revenue team’s time for higher-value activities.

Book 109

Book Pricing Reservations Events 109

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. Your property management will be much improved with a unified inbox.

Communication 52

Communication Property Management Accounting Blog 52

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

InnQuest

MARCH 3, 2023

With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. One such tool that has been making massive waves in the industry is cloud property management software (PMS). With this information, hotels can provide a more personalized guest experience.

Communication 218

Communication Reservations Information Housekeeping 218

SiteMinder

NOVEMBER 24, 2024

Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team. You need to be adept at resolving conflicts, managing guest interactions and motivating teams. ” A webinar on “Effective Leadership Communication.”

Training 93

Training Communication Workshop Customer Service 93

InnQuest

JANUARY 5, 2023

Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. Cloud-based computing guarantees that your data is always available, even if you encounter hardware problems at the hotel.

Property Management 224

Property Management Book Catering Reservations 224

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

Book 220

Book Reservations Communication Pricing 220

STAAH

FEBRUARY 12, 2025

Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony. With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision.

Reservations 104

Reservations Maintenance Document Accounting 104

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Where Do Hotel Customers Start Their Booking Journey?

Book 222

Book Blog Reservations Information 222

Hotelogix

OCTOBER 30, 2024

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Revenue Hub

DECEMBER 19, 2024

The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Decide on the fees you will charge and ensure these are communicated transparently to guests during the booking process.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

Hospitality Net

FEBRUARY 27, 2025

As hotels strive to deliver exceptional guest experiences while maximizing revenue, the integration of Property Management Systems (PMS) like Mews and Revenue Management Systems (RMS) like Atomize is necessary. In an industry as dynamic as hospitality, collaboration has become the cornerstone of success.

Communication 40

Communication Property Management 40

eHotelier

NOVEMBER 28, 2024

Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Communication 130

Communication Property Management 130

Hotelogix

FEBRUARY 17, 2025

  It is not merely an HR matter for hotel owners and managers; it is a deep business concern. Guest Experience Changing staff often will confuse guests, reduce service quality, and damage your hotel's reputation. Hospitality Net ) This constant churn not only disrupts operations but also incurs substantial costs.

Scheduling 100

Scheduling Training Housekeeping Communication 100

Hotelogix

NOVEMBER 7, 2024

How to Delight and Surprise Hotel Guests?  Why Guest Delight Matters in Hotels Guest delight is essential for the success of your hotel. Delighting them strengthens your hotel’s reputation and creates brand loyalty. It’s a personal touch that shows your hotel goes above and beyond.

Guest Satisfaction 200

Guest Satisfaction Training Demo Housekeeping 200

InnQuest

OCTOBER 5, 2022

Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. . Small-size B&Bs and independent hotels that cannot afford to market their brands at such a massive bandwidth are sure to benefit from this option. Direct Bookings: Overview & Benefits.

Book 217

Book Pricing Reservations Information 217

SiteMinder

MARCH 17, 2025

What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The title can varysome properties use terms like hotel manager, lodging manager, or director of hospitalitybut the core responsibilities remain the same.

Guest Satisfaction 52

Guest Satisfaction Book Blog Information 52

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Book 130

Book Front Desk Operations Reservations Property Management 130

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. This can lead to different challenges for hotels, leading to financial losses and wasted resources. Understanding the intricacies of no-shows is important for effective hotel management.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130