Revenue Hub

SEPTEMBER 22, 2023

Operational Challenges : Overbooking creates complexities in managing room inventory, allocating rooms fairly, and handling guest complaints or relocations. It requires efficient communication and coordination among various hotel departments. Should Hotels Engage in Overbooking?

Guest Satisfaction 89

Guest Satisfaction Reservations Communication Article 89

Hotel Business

OCTOBER 10, 2024

the company’s VP, engineering, the event provided critical education on the role today’s engineers are playing and how their performance is impacting operations, guest satisfaction and the bottom line. The OpsTechPro asset-management system streamlines operations by automating and tracking the entire interactions cycle.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Housekeeping 59

Revenue Hub

APRIL 17, 2023

Risk management: Forecasting helps you identify potential risks and develop contingency plans to mitigate their impact on your investment, protecting your financial interests and ensuring the hotel’s long-term success.

Strategic Planning 82

Strategic Planning Guest Satisfaction Pricing Article 82

Revenue Hub

APRIL 15, 2024

Enhanced Engagement and Superior Customer Service With a complete view of the guest journey, we can also engage with guests more effectively, using targeted communication and personalised promotions. This leads to a stronger, more positive relationship.

Customer Service 97

Customer Service Guest Satisfaction Article Information 97

SiteMinder

AUGUST 1, 2024

online advertising, social media, email marketing, partnerships, events) Marketing messages: What key messages will you communicate to your target audience? Risk management What’s life without a little risk? Marketing channels: Which channels will you use to reach your target audience?

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

Hotel Business

SEPTEMBER 5, 2023

. “In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. She joined HVMG in 2010 as VP, strategic planning and human resources.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Les Roches

JULY 5, 2024

Legal considerations include contractual agreements with contractors, suppliers, vendors, liability insurance and risk management strategies. Community engagement and public hearings may also be necessary to address local concerns and gain support for the project.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52