Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 4, 2024

Students learn to optimize occupancy rates, improve guest satisfaction and ensure the seamless operation of hotels, resorts and other lodging establishments. Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Hotel Business

SEPTEMBER 13, 2024

A language-switching tool means your menu can be understood by a much broader market which then has the confidence to order potentially even more items. It also reduces errors and miscommunication, leading to higher spend and greater guest satisfaction.

Communication 52

Communication Information Presentation Guest Satisfaction 52

Les Roches

JUNE 26, 2024

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

AUGUST 2, 2024

These perks not only boost job satisfaction but also provide a balanced and rewarding work-life experience Team spirit and camaraderie: staff members often work closely together to ensure the highest level of guest satisfaction. They are responsible for managing staff, maintaining standards and ensuring guest satisfaction.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 25, 2024

Let’s look at some of the paths you can pursue: Hotel manager: overseeing all aspects of hotel operations, including guest services, staff management, budgeting and marketing.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52