7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Here are 10 common scheduling errors and how to solve and prevent them.

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. So, what exactly is the 9/80 schedule, what are its benefits, and how can it work in your restaurant? What is a 9/80 Work Schedule?

Scheduling 158

Scheduling Front of House Budgeting Communication 158

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. Next, posting a paper-based schedule in one communal spot (like a breakroom) forces employees to come into the workplace to see when they’re going to work.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Communication 197

Communication Front of House Information Customer Service 197

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

MARCH 1, 2022

Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

7 Shifts

NOVEMBER 24, 2024

What strategies do you use to communicate with servers effectively to manage seating flow? They must also discuss how they showed sensitivity to guests’ needs and communicated accommodations clearly. That’s why communication skills, adaptability, and a genuine desire to make guests feel welcome are crucial.

Server 78

Server Reservations Guest Satisfaction Communication 78

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. restaurant operations.

Front of House 208

Front of House Back of House Sanitation Information 208

7 Shifts

JANUARY 5, 2022

7shifts specializes in breaking down communication barriers between restaurant staff and employees to make scheduling easier, improve employee engagement, and save restaurants thousands in labor costs. Helping Restaurants Save Time on Scheduling. Just easy scheduling. Electronic schedule publishing. No headaches.

Scheduling 147

Scheduling Front of House Demo Communication 147

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House Server POS Systems Reservations 52

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule? A great employee schedule doesn’t just happen. A strong schedule should check each of these boxes.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

FEBRUARY 22, 2022

A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change. These acts of recognition go further than you may think. The Takeaway.

Front of House 208

Front of House Special Events Back of House Events 208

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. Respondents were a mix of front-of-house and back-of-house employees in 41 U.S.

Front of House 190

Front of House Back of House Communication Scheduling 190

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. You should also create a cleaning schedule that assigns specific tasks to designated staff members. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

MAY 8, 2024

The results give the green light for certain restaurants to introduce more front-of-house automation. Restaurant leaders already recognize that conflict, and that awareness is driving the rise of fully-automated restaurants as well as increased investment in automation and deprioritization of front-of-house hiring.

Customer Service 193

Customer Service Front of House Server Pricing 193

Modern Restaurant Management

AUGUST 6, 2020

Customer Communication. Social media presence is free and a great way to remain connected to customers and build a community. It is recommended to schedule one post per day, since customers correlate recency of posts to whether the restaurant is operating or not.

Front of House 212

Front of House Back of House Server Scheduling 212

Modern Restaurant Management

APRIL 29, 2021

Nguyen also created flexibility in the work schedule: Traditional shifts were trimmed into shorter shifts to accommodate employees' lifestyle needs, such as students or workers needing supplemental income. “You don’t need to say restaurant only when you may just need a good communicator for a logistics role.”

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

MAY 17, 2021

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back. Though it may seem simple, it’s important to communicate clearly and transparently with staff.

Back Office Operations 162

Back Office Operations Front of House Customer Service Scheduling 162

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching.

Download 148

Download Scheduling Communication Accounting 148

Boutique Hotel News

NOVEMBER 14, 2022

At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day. Crowley went on to mention that Dalata is revising how management teams communicate with their student employees, opting to interact through technology or via an app instead.

Events 162

Events Front of House Back of House Book 162

Modern Restaurant Management

SEPTEMBER 7, 2021

Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment. Standing out starts with competitive pay and benefits.

Back of House 208

Back of House Front of House Training Scheduling 208

7 Shifts

JUNE 8, 2020

Katy: “ Long hours on your feet and irregular work hours and having a different schedule than other people.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. Which was a blessing and a curse.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

JANUARY 26, 2021

If you haven’t already, set up a basic posting schedule and plan for your social media accounts. The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. Before March of 2020, front of house shifts made up 34% of all shifts. since March 2020.

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Attention to Detail.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

NOVEMBER 12, 2020

By providing new employees with an overview of their onboarding schedule, they’ll be better prepared to tackle orientation and training. Schedule trainees and their buddies for the same shifts. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication.

Training 122

Training Customer Service Communication Information 122

MBB Hospitality

DECEMBER 22, 2024

These systems help track incoming orders, prioritize tasks, and reduce errors, enabling smoother collaboration between front-of-house and kitchen staff. Implementing robust tracking systems and real-time communication tools can help manage customer expectations and improve satisfaction.

POS Systems 52

POS Systems Front of House Marketing Scheduling 52

7 Shifts

FEBRUARY 21, 2023

Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. When teams participate in non-work activities together, it increases trust, which in turn boosts morale and improves communication.

Communication 152

Communication Events Front of House Back of House 152

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. My advice is to communicate with your manager about what success looks like for you. To avoid this, spend some time chatting with team members in other parts of the restaurant or on other shift schedules. Make success a conversation.

Server 143

Server Front of House Scheduling Sanitation 143