Communication Front Desk Operations Menu Planning 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
Les Roches
JUNE 26, 2024
Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills. Certificate programs Hotel management certificates offer specialized training in specific areas.
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Les Roches
AUGUST 21, 2024
Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.
Les Roches
JULY 5, 2024
The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.
Les Roches
AUGUST 10, 2023
Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Here are some examples of high-paying and notable career paths: Hotel manager: responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue.
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