Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Front desk staff have to deal with demanding requests and impatient attitudes.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotelogix

JANUARY 19, 2025

Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights. It supports critical areas such as front desk operations, housekeeping coordination, and POS integration. This makes it indispensable for streamlining operations and creating memorable guest experiences.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotel Business

MARCH 10, 2025

Forty-eight percent of the surveyed businesses said that staffing issues were the biggest risk they face to their operation in the coming 12 months. This is a compounding industry challenge as rising labor costs was highlighted as the second largest risk for 34%, followed by rising maintenance costs (27%).

Front Desk Operations 71

Front Desk Operations Housekeeping Maintenance Training 71

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52