eZee Absolute

JANUARY 23, 2025

Lets be honest: choosing the best hotel PMS (Property Management System) is like picking a soulmate. You need someone reliable, adaptable, and who understands your unique quirks (were talking about your hotel, of course!). Multi-Property Management: The Boss of Multiple Hotels Have more than one hotel?

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Housekeeping Reservations Front Desk Operations Property Management 52

SiteMinder

OCTOBER 1, 2024

What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

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Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds. By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category.

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Hotel Business

MAY 3, 2023

We were pleased to welcome media influencer Glenn Haussman as co-moderator for the discussion, which touched on hotel staffing challenges, the place and purpose of new technology, how hospitality is evolving to overcome these disruptions, and more. One said that hotels need to focus on new sources for workers, starting with universities. “I

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Front Desk Operations Presentation Training Scheduling 105

Metasphere

SEPTEMBER 4, 2023

A key player in this evolution is the adoption of mobile pre check-in services by hotels. Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Mobile pre check-in puts the power in the hands of guests, empowering them to customize their stay before even stepping foot in the hotel.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

eZee Absolute

SEPTEMBER 26, 2024

No-shows are a recurring challenge in the hospitality industry, but with the right strategies, hotels and resorts can minimize their impact and maximize revenue. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects.

Guest Satisfaction 52

Guest Satisfaction Book Communication Front Desk Operations 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. What are the objectives of hospitality training?

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Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 9, 2024

How do I start a career in hotels? That means a career in hotel management can open doors to a host of exciting opportunities and experiences. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

SiteMinder

DECEMBER 20, 2023

What is a hotel business? A hotel business is simply an establishment that offers guests a place to stay. No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking. Here’s a basic list to get you started.

Book 59

Book Pricing Housekeeping Communication 59

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Let’s explore the various hotel management careers.

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Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager? What does a hotel manager do? But what exactly does it take to excel in this field and what salary expectations can aspiring hoteliers anticipate?

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Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

SEPTEMBER 16, 2024

While hotels aim to surpass standards and build a loyal customer base, hotel inspectors work behind the scenes to support these efforts in all kinds of venues, from boutique hotels to major hotel chains. Join us as we look into this unusual hotel job and how to get started. trillion in 2023.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions. Why work in hotels in the UAE?

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Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JULY 5, 2024

How can I learn hotel management? 5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. What is hotel management?

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Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JUNE 26, 2024

What degree is best for hotel management? 26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. They are responsible for ensuring smooth operations and delivering outstanding guest experiences.

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

SEPTEMBER 25, 2024

What’s it like to work in the top 10 hotels in Abu Dhabi? 25th September, 2024 In this article What Are the Top 10 Hotels in Abu Dhabi? For prospective hospitality students, the top 10 hotels in Abu Dhabi represent the pinnacle of luxury and service excellence. What Are the Top 10 Hotels in Abu Dhabi?

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Travel and Tourism Concierge Events Front Desk Operations 52

Xotels Hotel Revenue Management

JULY 10, 2020

Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software providers. Nowadays, hotels need to be more resilient and agile than ever before. The question actually is, ‘why shouldn’t independent hotels outsource Revenue Management ?’.

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SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

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Housekeeping Property Management Book Reservations 52

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What is the hospitality industry?

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Les Roches

JUNE 27, 2024

Assess your abilities and identify areas where you excel, whether in communication, organization, problem-solving or leadership. These will be great career options for different people, so it’s important you find an opportunity that suits you. Additionally, think about your career aspirations and where you see yourself.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.

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Guest Satisfaction Housekeeping Front Desk Operations Book 100

Hotelogix

FEBRUARY 27, 2025

Introduction: The Hotelier’s Dilemma Imagine this: It’s the busiest night of the year at your hotel. The lobby is buzzing, the phones won’t stop ringing, and your front desk staff is drowning in last-minute check-ins and guest complaints. Manual processes lead to costly errors.

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