Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds. By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category.

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SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

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Hotel Business

MAY 3, 2023

According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We

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Metasphere

SEPTEMBER 4, 2023

With mobile pre check-in, front desk staff can allocate resources more efficiently, reducing congestion and enhancing the overall guest experience. Seamless Communication The communication between the hotel and guests receives a facelift with mobile pre check-in.

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Presentation Front Desk Operations Guest Satisfaction Concierge 52

eZee Absolute

SEPTEMBER 26, 2024

This knowledge will enable you to refine your strategies and improve communication with guests. Communicate Policies Effectively: Once your policies are defined, it’s essential to communicate them effectively to your guests. Be sure to update your room inventory and adjust your front-desk operations accordingly.

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SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Communication Guest Satisfaction 52

eZee Absolute

JANUARY 23, 2025

Front Desk Operations eZee Absolute : With eZee Absolute, the front desk is a dream. Mobile App: PMS on the Go eZee Absolute : The mobile app lets you manage your hotel on the go , from reservations to guest communications and juggling between multiple properties.

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Les Roches

JULY 9, 2024

You’ll also be able to develop your soft skills by focusing on communication, leadership, problem-solving and cultural awareness, which are essential for success in the hospitality industry. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.

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Les Roches

AUGUST 4, 2024

As with most roles, the more responsibilities that managers take on, the higher a salary to expect. The more you build these skills, the higher the hotel manager compensation package you can aim for.

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Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JUNE 26, 2024

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills. Certificate programs Hotel management certificates offer specialized training in specific areas.

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Les Roches

JUNE 27, 2024

Assess your abilities and identify areas where you excel, whether in communication, organization, problem-solving or leadership. Considering factors such as skills, strengths, and career goals As you contemplate your career options within Dubai’s tourism sector, consider your skills, strengths and long-term career goals.

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Les Roches

SEPTEMBER 16, 2024

This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments. In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

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Concierge Guest Satisfaction Housekeeping Server 52

SiteMinder

DECEMBER 20, 2023

Continue to hone your communication skills, as the value of these just can’t be overstated for people working in hotels. You need to be a clear communicator who can listen well and step into the shoes of each guest.

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Book Pricing Housekeeping Communication 59

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

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Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 3, 2024

Employees learn about service excellence, cleanliness standards and operational procedures, gaining insight into the level of professionalism and attention to detail required in the field Skill development: working in a hotel team gives you opportunities for skill development and refinement.

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Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

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Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

SEPTEMBER 25, 2024

A career in guest services requires excellent communication skills, a friendly demeanor and the ability to solve problems efficiently. Front desk staff are trained to offer personalized service, ensuring each guest feels welcome and valued from the moment they arrive.

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Travel and Tourism Concierge Events Front Desk Operations 52

Xotels Hotel Revenue Management

JULY 10, 2020

At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to front desk operations. Business Development is in our DNA. Staff Workload.

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SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Front desk operations.

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Housekeeping Property Management Book Reservations 52

Hotelogix

FEBRUARY 27, 2025

With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. Centralized Operations for Seamless Communication One of the biggest bottlenecks in hotel management is departmental miscommunication.

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