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Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Human resources manager. IT manager. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Hotel housekeeper. Maintenance supervisor.
Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
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