SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

OCTOBER 11, 2022

IT manager. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. As well as troubleshooting and maintenance of IT systems, the IT manager’s role involves planning ahead and making recommendations regarding new software and improvements. Guest services hotel positions.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

JUNE 27, 2024

Assess your abilities and identify areas where you excel, whether in communication, organization, problem-solving or leadership. Considering factors such as skills, strengths, and career goals As you contemplate your career options within Dubai’s tourism sector, consider your skills, strengths and long-term career goals.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JULY 4, 2024

Executive online courses Certificate programs Longer courses that usually last between six months to a year and offer comprehensive education on various aspects of hotel operations and management. They cover a broad range of topics, including hotel administration, guest services, marketing and financial management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

JUNE 26, 2024

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40