Hotelogix

JANUARY 12, 2025

Regularly updating your site with blogs about local events or hidden gems nearby also signals search engines that your website is relevant and engaging. Share Local Insights: Position your hotel as a local expert by sharing posts about nearby attractions, events, or insider tips. They’re looking for something real and relatable.

Book 130

Book Pricing Marketing Events 130

Modern Restaurant Management

FEBRUARY 22, 2022

These platforms utilize point systems and integrations with communications platforms to make it easy for managers and fellow employees to give out kudos. Some moments of recognition call for a party or special event. At these events, you can take the appreciation to a whole other level if executives attend. The Takeaway.

Front of House 208

Front of House Special Events Back of House Events 208

InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. Here are some ways to streamline operational tasks for your hotel. This can also help identify areas for improvement and reduce inefficiencies.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Hotelogix

FEBRUARY 17, 2025

Attendances in such events as conferences, meetups, or forums help attend leaders or those in making in the industries. Membership Benefits Assessment Assess the specific perks offered by the association, such as discounts on services, access to exclusive events, and professional certifications. it's about making real connections.

Travel and Tourism 100

Travel and Tourism Events Training Marketing 100

Modern Restaurant Management

AUGUST 3, 2021

Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. You’re probably already running daily or weekly specials—make sure those are widely communicated to your audience by posting them on your social channels.

Special Events 215

Special Events Events Server Information 215

Hotelogix

OCTOBER 11, 2024

Seasonal Influences: Holidays and special events can impact travel plans. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Keeping Guests Informed  Clear communication about booking policies and potential fees is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. Here's how: Table of Contents.

Scheduling 148

Scheduling Communication Training Special Events 148

Modern Restaurant Management

JANUARY 9, 2020

It could also be beneficial to host events like poetry readings, live music, and trivia nights. These community events are great for attracting new clientele into your shop, building up your brand name amongst locals, and creating relationships with new customers. Social Media.

Marketing 146

Marketing Special Events Accounting Events 146

Hotelogix

JANUARY 10, 2025

  Google ecosystem integration: Seamless coordination with email and video conferencing tools can enhance communication with guests and among staff members. It's a bargain for small hotels watching their budget. 

Book 100

Book Reservations Scheduling Housekeeping 100

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction.

Scheduling 158

Scheduling Reservations Communication Training 158

Revenue Hub

JULY 24, 2023

NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays. Reputation : Make sure that seasonal closure is communicated effectively to potential customers.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Strong communication : Clear, prompt responses to guests and staff are crucial.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Les Roches

MAY 9, 2023

With job growth for meeting and event planners expected to grow at a rate of 18% between 2021 and 2033 , now is the perfect time to consider starting a career in corporate events management. What is corporate events management? Why is corporate events management important? What are the different types of corporate events?

Events 52

Events Event Coordination Budgeting Customer Service 52

Revenue Hub

MAY 17, 2024

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 109

Marketing Travel and Tourism Book Information 109

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 109

Pricing Reservations Training Article 109

Hotelogix

JANUARY 31, 2024

Clear communication, easy navigation on websites, and responsive customer service can make a significant difference. This can be achieved through personalized services, special events, or distinctive features of your property. Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

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Guest Services Customer Service Book Demo 130

Modern Restaurant Management

DECEMBER 6, 2019

As we previously mentioned, continue to nurture the relationship by offering first-time customer discounts and communicating with your e-mail list about upcoming sales and promotions. Ask customers to provide feedback about your business. And if your business has an amazing mobile app, you have a potential gold mine of reciprocity.

Marketing 137

Marketing Special Events Download Communication 137

Revenue Hub

JUNE 27, 2023

Successful hotel revenue managers understand their peak seasons, shoulder seasons, off-seasons, areawide special events, market segment performance and other demand generators for their market. When systems communicate with one another, comprehensive data from multiple sources can be viewed easily allowing for quick decision making.

Pricing 98

Pricing Book Special Events Maintenance 98

Revenue Hub

JUNE 20, 2024

When dealing with multiple core systems that don’t communicate well (your PMS, CRS, CRM, ORM, etc.), Guests expect proactive, personalized communication. Special events marketed to loyalty-tier guests within the drive market. “We sometimes you need to get a little unorthodox. What does that look like?

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Reservations Special Events Communication Article 108

7 Shifts

DECEMBER 8, 2020

Many restaurants are offering bundles or packages of dishes and drinks, so think ahead to upcoming events, and have your staff collaborate on takeout packages. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Ask around and see how you can leverage those relationships!

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

AUGUST 18, 2024

You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. Run Promotions: Happy Hour and Special Events Consider introducing happy hour where you offer drinks and meals for discounted prices. It's completely pain-free.

Customer Service 148

Customer Service Marketing Scheduling Special Events 148

Revenue Hub

JUNE 27, 2023

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 98

Marketing Book Travel and Tourism Information 98

Hotel Owner

JUNE 29, 2023

Think about what attracts people to your area – is it a theme park, special event, scenery, or a pastime, such as walking, cycling or fishing? Building a communications plan is key – and worth a little thought at the outset. Will the marketing be affordable and reasonably expected to be cost effective?

Special Events 105

Special Events Marketing Reservations Communication 105

7 Shifts

JULY 20, 2024

Through regular posts, you can remind people of your menu, special deals, and events you’re hosting. Helps you understand customer preferences Social media is a straightforward way to learn what dishes, deals, or events excite your audience. Consistent and authentic communication builds trust with your customers.

Special Events 88

Special Events Events Scheduling Competitive Analysis 88

Hotel Business

FEBRUARY 13, 2024

Olivia Klipa has been promoted to VP, conferences and events. Having joined the organization nearly eight years ago, Klipa has been integral in the evolution of AHLA and AHLA Foundation events, with member engagement opportunities increasing to more than 100 touchpoints annually, according to the association.

Special Events 59

Special Events Events Communication 59

Revenue Hub

APRIL 16, 2025

Letting creativity out of the picture Hospitality doesnt have to be boring and hotel communication doesnt need to be extremely formal. Highlight guest experiences, special events, and behind-the-scenes stories to make your emails more engaging and memorable. You can (and should) add your brands voice to your emails.

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Hotelogix

OCTOBER 18, 2023

Regular orders and clear communication help build trust, leading to better pricing and priority service. Seasonal Variations: You often experience fluctuations in demand based on seasons or special events.   This includes rooms, room types, amenities, food and beverage supplies, event spaces, and much more.

Procurement 100

Procurement Special Events Guest Satisfaction Pricing 100

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. Auto pre and post stay emails and full guest communications. Group bookings with online group portals for easier management.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. For instance, if a hotel expects high occupancy due to an upcoming event in the city, they can ensure adequate staffing and inventory to cater to the influx of guests.

Pricing 98

Pricing Book Reservations Events 98

Les Roches

FEBRUARY 13, 2024

Like a talented event planner, they seamle­ssly manage the behind-the­-scenes logistics and how the cruise is presented. Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship. Be proactive and persistent.

Travel and Tourism 52

Travel and Tourism Customer Service Communication Events 52

Modern Restaurant Management

JUNE 24, 2024

For restaurants, which often hire freelancers such as chefs, event planners and marketing professionals, this means meticulously documenting freelance agreements to avoid disputes and costly legal repercussions. Freelancers offer specialized services on a project basis, allowing restaurants to access expertise without a long-term commitment.

Document 88

Document Training Events Special Events 88

Revenue Hub

APRIL 11, 2023

For example, revenue management systems are about transactions, while a sales CRM is about communication and building relationships. In addition, offering a user-friendly interface, special promotions, or packages is essential to encourage more guests to book directly through the hotel website.

Information 97

Information Book Reservations Catering 97

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. To differentiate your concept from another, you have to offer both. ” We’ll see an increased focus on music (e.g.,

Pricing 167

Pricing Portion Control Budgeting Marketing 167

The Restaurant Times

JUNE 26, 2021

Furthermore, it is a great marketing tool that facilitates personalized marketing campaigns and effectively communicates the offers and discounts of your restaurant. . Personalized emails can also be sent to them based on their eating behaviour or special events like birthdays or marriage anniversaries. Seeks Feedback.

POS Systems 52

POS Systems Special Events Presentation Communication 52

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. Did you overhear that a table was celebrating a special event? Your ability to communicate effectively with your team. Did you overhear the table was celebrating a special event? How to Answer.

Scheduling 158

Scheduling Communication Special Events Server 158

Les Roches

AUGUST 26, 2024

Travel agents can expect to earn around $59,565 per year, with the potential for higher earnings based on experience and specialization. Event coordinator Planners and managers who stage activities that boost the guest experience, ranging from conferences to weddings.

Travel and Tourism 52

Travel and Tourism Event Coordination Customer Service Communication 52

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” ” The restaurant industry is the nation’s training ground.

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Catering Marketing Download Information 156