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Taking control of guest data at your hotel

SiteMinder

Look at reasons for travel – Knowing if your guests are there for business, pleasure or an events of some kind can help you customise the guest experience. Guests asking for pet-friendly options – You can factor this into your marketing or property development plans.

Book 52
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Hotel data: Insights for reading reports and results

SiteMinder

Imagine the efficiency of having your channel manager, booking engine, and PMS communicating in real-time, offering you a consolidated view of all guest reservation data. Reviews – You can use other pieces of data – such as staff reporting on their interactions with guests and reviews that you see on TripAdvisor, booking channels, or Google.

Book 52