Les Roches

JUNE 27, 2024

From the busy world of hospitality, to event management, tour guiding, marketing and beyond, there are countless avenues to explore within the industry. Assess your abilities and identify areas where you excel, whether in communication, organization, problem-solving or leadership.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

SEPTEMBER 25, 2024

Dynamic work environment: the city is a hub for business tourism, leisure travelers and international events, leading to a consistently high occupancy rate. A career in guest services requires excellent communication skills, a friendly demeanor and the ability to solve problems efficiently.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

JULY 3, 2024

Employees learn about service excellence, cleanliness standards and operational procedures, gaining insight into the level of professionalism and attention to detail required in the field Skill development: working in a hotel team gives you opportunities for skill development and refinement.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

AUGUST 4, 2024

As with most roles, the more responsibilities that managers take on, the higher a salary to expect. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 10, 2023

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What is the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

MAY 3, 2023

According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We

Front Desk Operations 105

Front Desk Operations Presentation Training Scheduling 105

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

SiteMinder

DECEMBER 20, 2023

Leverage your location by showcasing it with high-quality website images, hash-tagging it on social media and taking part in local events. Continue to hone your communication skills, as the value of these just can’t be overstated for people working in hotels. Don’t forget to encourage and reward guest loyalty.

Book 59

Book Pricing Housekeeping Communication 59