Hotelogix

JUNE 21, 2024

In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event.

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Events Document Catering Scheduling 130

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.

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Communication Server Front of House Back of House 172

Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

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Events Reservations Communication Presentation 189

Revenue Hub

MAY 16, 2023

As a hotelier, it is important to prioritise pre-arrival communication with your guests. Pre-arrival communication can also help you to anticipate and address any concerns or issues your guests may have, making their stay as smooth and enjoyable as possible. What channels of communication can you use in your pre-arrival communication?‍

Communication 87

Communication Information Customer Service Events 87

Horizon Hospitality

NOVEMBER 20, 2023

Having an “unplugged” ceremony is a common request that can easily be accommodated through proper signage and communication from event staff. Event planners should work with the entire food and beverage staff to creatively find dishes and drinks that reflect each client. Contact us to learn more.

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Events Special Events Club Management Catering 130

MEWS

NOVEMBER 18, 2024

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down.

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Communication Events Property Management Reservations 130

SiteMinder

DECEMBER 21, 2023

What is communication in the hospitality industry? Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. Your job now is to provide effective communication inside your company on multiple channels to create the best experience for your guests.

Communication 59

Communication Information Presentation Front of House 59

Revenue Hub

OCTOBER 18, 2023

Whether they revolve around sports, fashion, music or art, public events possess a unique power to bring together diverse crowds from across the globe. Let’s explore some ways you can seize the moment and turn local event traffic into increased direct revenue.

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Book Events Communication Reservations 95

Hospitality Net

NOVEMBER 17, 2023

The first Communications, Media and Tourism Training Workshop in Africa (Victoria Falls, Zimbabwe, 13-15 November) recognized the heightened relevance of tourism and the current opportunity to gain greater visibility outside of the sector itself.

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Workshop Communication Training Events 93

Boutique Hotel News

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At our own event hosted at the House of Lords , we discussed how the rising cost of debt and limited stock are compounding deals, and this message has been echoed at other events too.

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Events Front of House Back of House Book 162

Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

Communication 52

Communication Blog Customer Service Marketing 52

Lodging Magazine

JUNE 29, 2023

CHICAGO—Cloud5 Communications showed its latest Vendor Management offering at HITEC 2023 in Toronto. Cloud5’s in-house project management office (PMO) is led […] The post Cloud5 Communications Shows Vendor Management Offering appeared first on LODGING Magazine.

Vendor Management 52

Vendor Management Communication Magazine Events 52

Modern Restaurant Management

FEBRUARY 21, 2020

Event management companies must always be on the lookout for ways to promote their events and increase brand recognition within their audience. But how exactly should you use Instagram Stories for your event promotion? Well, let’s explore some approaches that every event company should seriously consider.

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Events Scheduling Communication Presentation 188

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

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Communication Scheduling Accounting Training 113

Les Roches

JANUARY 15, 2024

The events industry is expanding rapidly, which means lots of opportunities for those with dedication and enthusiasm. Entering the­ field of event manage­ment may seem initially daunting. In re­ality, becoming an event manager requires more than just an appre­ciation for special occasions; it demands a diverse­ set of capabilities.

Events 52

Events Event Coordination Communication Travel and Tourism 52

Les Roches

JANUARY 23, 2024

As an event manager, your role is to design e­xceptional experie­nces by turning concepts into tangible realitie­s. Whether you’re alre­ady on this exciting journey or just beginning, here’s what you need to know about what it takes to create memorable events and carry out effective eve­nt planning strate­gies.

Events 52

Events Budgeting Communication Scheduling 52

Les Roches

JULY 21, 2023

If you are considering starting a career in hospitality management , you might have looked at event planning as a possible career goal. Event planning is an exciting field and can be very rewarding for the right person. Read on to find out more about how to start your career in hospitality and events. What is event planning?

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Events Communication Catering Workshop 52

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? How do you communicate restaurant policies and changes to your employees effectively? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff?

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Communication Server Special Events Training 78

SiteMinder

NOVEMBER 22, 2023

What are hotel events? Hotel events transform hotels into hubs of activity and excitement. These events range from elegant corporate conferences to vibrant weddings, each offering a unique atmosphere and a multitude of opportunities. Events are a never-ending marketing opportunity and a major source of tourism.

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Events Budgeting Book Workshop 59

Les Roches

MAY 9, 2023

With job growth for meeting and event planners expected to grow at a rate of 18% between 2021 and 2033 , now is the perfect time to consider starting a career in corporate events management. What is corporate events management? Why is corporate events management important? What are the different types of corporate events?

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Events Event Coordination Budgeting Customer Service 52

Hotel Business

APRIL 6, 2023

Hyatt Hotels Corporation has unveiled Together by Hyatt’s new Event Experience Guides for meeting and event planners. Planners will now have an interactive online platform with resources such as menus, sustainability practices, well-being experience options, event spaces, guestroom type details and more. Thoughtfully Sourced.

Events 59

Events Information Communication Service Management 59

Les Roches

OCTOBER 30, 2023

If you’re looking for a career path in the hospitality industry that’s full of challenges and variety, you may have considered event marketing. The event industry is a growing and dynamic field, so it can be a highly rewarding option when looking at hospitality careers.

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Events Marketing Communication Definition 52

eHotelier

MARCH 10, 2024

Formerly Vice President Brand and Client for Gucci, leading brand, communications, events and client development across Europe, Middle East and African marketplaces, Grieve will join Jumeirah in April.

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Communication Events 130

Les Roches

MARCH 22, 2023

The events industry is a dynamic and exhilarating field that offers various opportunities for career growth. One of those fulfilling and exciting career paths is event planning, which offers a wide range of opportunities for creativity and problem-solving. What is event planning? But it has its challenges too.

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Events Budgeting Vendor Management Communication 52

Revenue Hub

MAY 11, 2023

However, it wasn’t just trips that were canceled ad nauseam over the course of the pandemic – it was also groups and events. Now, in the wake of the pandemic, we are not only seeing “revenge travel”; we are witnessing revenge events. Finally, the appetite for in-person events is, once again, omnipresent – if not insatiable.

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Events Pricing Catering Book 90

Hospitality Net

AUGUST 19, 2024

Companies like Mercan Hotels are leveraging AI for internal communication improvements and marketing, while addressing the challenges of data quality and bias. Ernst & Young’s analysis underscores how AI is reshaping these sectors, from optimizing resource management to personalizing guest services.

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Events Guest Services Communication Marketing 75

Hotelogix

OCTOBER 30, 2024

Post-Stay Engagement: Maintaining communication after a guest's stay through follow-up emails or feedback surveys helps keep your hotel top-of-mind and demonstrates that you value their opinions. These programs should be personalized based on guest preferences to maximize their effectiveness.

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Communication Guest Retention Demo Guest Satisfaction 130

Horizon Hospitality

NOVEMBER 20, 2024

Creating an environment of open communication is critical in reducing turnover, because it enables employees to share concerns before they reach the point of burnout. Regularly scheduled group events can foster team cohesion. Encourage work-life balance by offering flexible scheduling and a transparent PTO policy.

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Scheduling Training Communication Information 130

Modern Restaurant Management

NOVEMBER 1, 2024

coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. locations – and communicated this directive quickly and clearly to numerous locations. Communicate effectively.

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Communication Information Events Training 88

Les Roches

JANUARY 12, 2024

In event management, technology has evolved from an optional addition to an indispensable element. The quest for unique experiences among event attendees requires seamless solutions capable of accommodating diverse preferences, ensuring rapid responses, and digitizing customer experiences.

Events 52

Events Information Hospitality Management Communication 52

Horizon Hospitality

JULY 24, 2024

Hangouts and Special Events Social connections are crucial for mental health. Organizing regular social events like movie nights, potluck dinners, and themed parties can also foster a sense of community. Family Involvement Involving family members in community activities can enhance the quality of life for residents.

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Workshop Special Events Events Book 246

Horizon Hospitality

SEPTEMBER 18, 2024

Respond promptly to applications, conduct structured and timely interviews, and provide clear communication throughout each stage. Develop structured training programs that cover not only job-specific skills but also soft skills like communication and teamwork.

Communication 130

Communication Training Scheduling Events 130

eHotelier

MAY 14, 2023

The Pacific Asia Travel Association (PATA) has signed a Memorandum of Understanding (MoU) with the Pacific Tourism Organisation (SPTO), to promote and strengthen shared interests between the two organisations in the areas of market access, innovative events, membership and communications to name a few.

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Travel and Tourism Communication Events Marketing 130

Revenue Hub

OCTOBER 10, 2024

NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.

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Marketing Communication Guest Satisfaction Article 97

7 Shifts

AUGUST 26, 2019

Beyond brewing, Shawn & Ed also host private events in their historic building—leaving them with more scheduling complexity than most other brewing companies. When looking for a scheduling solution, the brewery team also needed a way to streamline communication and staff requests to keep everyone in the loop and schedules up-to-date.

Scheduling 84

Scheduling Events Communication Information 84

Hotelogix

OCTOBER 11, 2024

Seasonal Influences: Holidays and special events can impact travel plans. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Keeping Guests Informed  Clear communication about booking policies and potential fees is essential.

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Reservations Guest Satisfaction Communication Book 130

Revenue Hub

MARCH 20, 2024

When crafting proposals, appealing to the client and event planner is key. By segmenting the market, hotels can tailor offerings and communication strategies to meet distinct needs and preferences.

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Marketing Events Book Document 104