7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.

Communication 172

Communication Server Front of House Back of House 172

Revenue Hub

JANUARY 10, 2025

In the competitive world of hotel sales, effective communication can make or break a deal. However, its not enough to simply email prospects, the key lies in strategic and thoughtful communication to stand out amidst the barrage of emails recipients receive daily. Personalization is the cornerstone of effective email communication.

Communication 109

Communication Catering Article Events 109

Modern Restaurant Management

JANUARY 14, 2025

Meanwhile, extreme weather events are likely to disrupt transportation routes, damage crops, and lead to shortages of key ingredients, resulting in price spikes that impact menus. Form Open Lines of Communication : Share your needs and challenges and be receptive to their feedback. percent annually.

Pricing 180

Pricing Communication Scheduling Book 180

Modern Restaurant Management

MARCH 28, 2025

” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation. Local Events for Social Impact Hosting local giveback events is a powerful way to attract Gen Z diners who prioritize social responsibility and community engagement.

Accounting 162

Accounting Events Communication Marketing 162

MEWS

NOVEMBER 18, 2024

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down.

Communication 130

Communication Events Property Management Reservations 130

Revenue Hub

JANUARY 22, 2025

HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey. During the Stay Timely updates on on-site events, loyalty programme offers, or promotional campaigns to boost in-stay revenue.

Communication 108

Communication Scheduling Guest Satisfaction Article 108

Hospitality Magazine

FEBRUARY 10, 2025

Its here that Boyle was involved in running pop-up events like Whisky Wine Fire at Caufield Racecourse. Boyle brings to the role a depth of multi-venue experience, and his goal is to use this experience to efficiently put systems together to allow clear communication across the group.

Accounting 200

Accounting Communication Training Magazine 200

Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 189

Events Reservations Communication Presentation 189

Horizon Hospitality

NOVEMBER 20, 2024

Creating an environment of open communication is critical in reducing turnover, because it enables employees to share concerns before they reach the point of burnout. Regularly scheduled group events can foster team cohesion. Encourage work-life balance by offering flexible scheduling and a transparent PTO policy.

Scheduling 130

Scheduling Training Communication Information 130

Modern Restaurant Management

SEPTEMBER 24, 2024

Encouraging Open Communication to Bridge Thorny Conflicts Between Work and Life “I think we should be closed this Fourth of July,” said Diego. And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.”

Communication 175

Communication Special Events Book Reservations 175

Modern Restaurant Management

OCTOBER 17, 2024

Safety training should take place upon hire for all new employees, but that should not be a one-time event. Finally, employees should be given emergency preparedness training to know how to respond to emergency scenarios in the event of a fire, for example or even placating an angry customer.

Training 167

Training Events Maintenance Document 167

Revenue Hub

APRIL 19, 2024

However, it’s not enough to simply email prospects, the key lies in strategic and thoughtful communication to stand out amidst the barrage of emails recipients receive daily. Personalization is the cornerstone of effective email communication. It’s as simple as addressing recipients by their name – personalized subject lines are 22.2%

Communication 109

Communication Document Article Catering 109

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? How do you communicate restaurant policies and changes to your employees effectively? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff?

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

NOVEMBER 8, 2024

Share in Email Blasts Integrating video testimonials into your email marketing campaigns makes the communication more personal and engaging. If your restaurant hosts events, include a testimonial with the host talking about the event being a smashing success – thanks in part to your venue.

Marketing 180

Marketing Events Communication Information 180

Horizon Hospitality

FEBRUARY 12, 2025

Hosting employee appreciation events on-site. Do: Promote these benefits in recruitment materials and internal communications. Here are a few common mistakes to avoid: Under-Communicating Benefits: Employees may not take advantage of offerings they dont fully understand.

Workshop 130

Workshop Communication Scheduling Training 130

Revenue Hub

DECEMBER 7, 2023

Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. Many hotels miss the important piece that booking engines play in their communication puzzle. Implement dynamic pricing based on local events, demand, and season.

Communication 109

Communication Book Reservations Information 109

Boutique Hotel News

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At our own event hosted at the House of Lords , we discussed how the rising cost of debt and limited stock are compounding deals, and this message has been echoed at other events too.

Events 162

Events Front of House Back of House Book 162

Hotelogix

JUNE 21, 2024

In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event.

Events 130

Events Document Catering Scheduling 130

Modern Restaurant Management

MARCH 11, 2025

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. I’m happy to say it’s come back, with people holding big business and social events again.

POS Systems 188

POS Systems Marketing Server Communication 188

Revenue Hub

OCTOBER 18, 2023

Whether they revolve around sports, fashion, music or art, public events possess a unique power to bring together diverse crowds from across the globe. Let’s explore some ways you can seize the moment and turn local event traffic into increased direct revenue.

Events 109

Events Book Communication Reservations 109

Horizon Hospitality

NOVEMBER 20, 2023

Having an “unplugged” ceremony is a common request that can easily be accommodated through proper signage and communication from event staff. Event planners should work with the entire food and beverage staff to creatively find dishes and drinks that reflect each client. Contact us to learn more.

Events 130

Events Special Events Club Management Catering 130

Larry Mogelonsky

NOVEMBER 5, 2024

It involves open communication, trust, and opportunities for growth and development. Employees feel secure when leaders keep their promises, admit mistakes, and communicate openly. Consistent communication : Regularly share updates on company performance, strategy, and challenges.

Concierge 130

Concierge Communication Training Definition 130

Revenue Hub

MARCH 24, 2025

On the business side, relationship data includes the information you collect about what works and what doesnt – like which event packages clients love and which ones they consistently pass on. This type of personalized communication keeps clients engaged and shows them youre paying attention to what matters to them.

Communication 70

Communication Article Book Events 70

Revenue Hub

DECEMBER 16, 2024

NB: This is an article from UpMail Subscribe to our weekly newsletter and stay up to date For hotels that cater to groups, meetings, and events, thoughtfully crafted year-end thank-you emails can leave a lasting impression and set the stage for a successful new year. Use warm, festive language to convey your gratitude.

Events 103

Events Article Book Catering 103

Revenue Hub

MARCH 25, 2025

When a Revenue Manager learns to communicate succinctly and transparently, the team understands the “what” and the “why” behind each strategic choice. economic shifts, sudden events), RMs are under constant pressure to adapt. The truth is that being a hero also involves clarity and simplicity.

Communication 104

Communication Article Accounting Pricing 104

Hotelogix

NOVEMBER 7, 2024

Read also: Guide on Customer Retention in Hotel Industry Encourage Group Bookings: Offer discounts or packages for weddings, business events, or group travel bookings. For example, you can charge higher rates when demand is high, like during peak seasons or local events, and lower rates when your hotel has empty rooms.

Pricing 130

Pricing Book Events Demo 130

Hotelogix

NOVEMBER 28, 2024

Personalizing Communication Channels Each segment prefers different communication methods: Corporate clients: LinkedIn, email newsletters Millennials: Instagram, mobile apps Senior travelers: Traditional mail, phone support Modifying Pricing Strategies Implement dynamic pricing based on segment behavior patterns.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Horizon Hospitality

JULY 24, 2024

Hangouts and Special Events Social connections are crucial for mental health. Organizing regular social events like movie nights, potluck dinners, and themed parties can also foster a sense of community. Family Involvement Involving family members in community activities can enhance the quality of life for residents.

Workshop 246

Workshop Special Events Events Book 246

Horizon Hospitality

JANUARY 22, 2025

Establishing open lines of communication is key to building trust and reducing misunderstandings. Provide clear pathways for advancement, whether its moving from a server position to a management role or taking on specialized responsibilities like event coordination.

Front of House 130

Front of House Event Coordination Scheduling Training 130

Hotelogix

JANUARY 12, 2025

Regularly updating your site with blogs about local events or hidden gems nearby also signals search engines that your website is relevant and engaging. Share Local Insights: Position your hotel as a local expert by sharing posts about nearby attractions, events, or insider tips. They’re looking for something real and relatable.

Book 130

Book Pricing Marketing Events 130

Revenue Hub

NOVEMBER 14, 2024

The person should be good with numbers, super organized, a stickler, a strategic thinker, and an effective communicator who can rally the whole team to support revenue strategies. Adjust rates up or down by season and day of week, during events and holidays, and when demand, market conditions, or competitor pricing changes.

Pricing 109

Pricing Scheduling Book Article 109

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend Three: Using Omnichannel The story of choosing one communication channel and actively promoting the restaurant there will be less effective. Host thematic city events.

Events 208

Events Information Communication Presentation 208

Hotel Business

OCTOBER 31, 2024

Mitch Patel, vice chair, AHLA and founder/CEO, Vision Hospitality Group, added, “Rosanna is well known as a creative and inspiring leader and a persuasive communicator with the capacity to build lasting relationships and alliances across all levels and constituencies—qualities essential in our next CEO.

Communication 69

Communication Events Business Development Marketing 69

7 Shifts

JULY 22, 2022

Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events. Event management. The shift to warmer weather signals the start of a busy event season, from weddings to birthday parties to networking parties. Communications. Assign Stations. Manager Log Book.

Scheduling 156

Scheduling Document Special Events Communication 156

7 Shifts

NOVEMBER 15, 2024

They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. Can you provide an example of a successful event or promotion you organized? What would make you say that an event or promotion was successful?

Events 78

Events Training Scheduling Communication 78

Modern Restaurant Management

SEPTEMBER 13, 2023

They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Scheduling employees is one of the most time-intensive tasks for restaurant managers.

Scheduling 208

Scheduling Accounting Communication Server 208

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197