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Tour guides must have excellent communication skills and a deep knowledge of the areas they cover. Eventcoordinator Organizes and oversees conferences, weddings and festivals, managing logistics from start to finish. Responsibilities include budget management, vendor coordination and ensuring everything runs smoothly.
Established in 1959, DNATA (Dubai National Air Travel Agency) is renowned for its reliability and extensive network, which includes flight bookings, holiday packages, hotel reservations, car rentals and travel insurance. Their services include flight bookings, hotel reservations, customized holiday packages and event management.
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
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From communication techniques to problem-solving strategies, students learn to anticipate and address the needs of guests, ensuring memorable and satisfying experiences. The role of virtual simulations Courses can simulate various aspects of hospitality operations, such as front desk management, room reservations and guest interactions.
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