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This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
By staying organized and managing their time effectively, hotel managers can ensure all aspects of the hotel run smoothly and efficiently Leadership and team management: communication , delegation and conflict resolution are essential for building a cohesive and high-performing team.
Courses explore the principles of menuplanning, food preparation, drinks service and restaurant operations. From communication techniques to problem-solving strategies, students learn to anticipate and address the needs of guests, ensuring memorable and satisfying experiences.
Food and beverage manager: manages the business’s food and beverage operations, including menuplanning, maintaining quality and customer experiences. Event manager : coordinates and hosts events, including corporate functions and weddings. Salary range: $93,000 to $138,000. Salary range: $66,000 to $93,000.
Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.
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