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Tour guides must have excellent communication skills and a deep knowledge of the areas they cover. Eventcoordinator Organizes and oversees conferences, weddings and festivals, managing logistics from start to finish. Responsibilities include budget management, vendor coordination and ensuring everything runs smoothly.
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.
Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations. Customer service excellence Central to hospitality is the art of providing world-class customer service.
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These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths: Hotel manager: responsible for hotel operations, ensuring guestsatisfaction, managing staff and optimizing revenue. Salary range: $93,000 to $138,000.
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