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Effective Communication For Restaurant Teams & Employees

7 Shifts

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry.

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First Booking Through an OTA? The Next One Should be Yours

Revenue Hub

However, engaging guests effectively requires a direct communication channel – one that OTAs can’t intercept. In fact, 39% of users who download resort apps built with Attractions.io provide their email addresses and consent for remarketing, giving you a highly engaged audience for future communication.

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Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. As a bonus, some operational management platforms can even be downloaded from the app store completely free of charge. Improve Team Communication.

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How Restaurants Can Build Loyalty with Mobile Messaging

Modern Restaurant Management

For those hesitant to download an app, restaurants can still appeal to users through lower friction channels like mobile wallet, SMS and MMS. Once engaged with the brand through their phone, restaurants can use mobile messaging to drive app downloads by their most loyal and engaged customers. Provide Value to Consumers.

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Checkmate OTAs: 5 Strategies to Increase Direct Bookings

Revenue Hub

OTAs own the data of guests, leaving brands without the opportunity to communicate with guests, build a relationship with them, get them excited about their stay and ultimately, cultivate loyalty. We dont talk only about the commission fees anymore. One of the main concerns relies on the ownership of data.

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MRM EXCLUSIVE: QR Codes – How to Use Them Responsibly in Hospitality

Modern Restaurant Management

In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021. Communicate What Data Is Being Collected. Scammers have been known to create fake QR code scanning apps that install malware when downloaded.

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A Restaurant’s Guide to Switching Payroll Providers (+ Free Checklist Download)

7 Shifts

Download now Table of Contents Assess your current payroll provider Choose a new payroll provider The best time to make the switch Migrate payroll systems Assess your current payroll provider Before you switch providers, you need to decide if it’s a worthy undertaking. Communicate with both so they’re kept in the loop.