Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

Training 52

Training Customer Service Communication Document 52

Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

Training 52

Training Information Document Customer Service 52

Hotelogix

JUNE 21, 2024

The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event. The document contains all event-related details agreed upon between the client and the venue.

Events 130

Events Document Catering Scheduling 130

Hotelogix

OCTOBER 18, 2024

Importance of Upselling: Training staff to suggest additional menu items can enhance the dining experience and boost revenue. These documents ensure that all staff members understand the correct steps to follow, which leads to consistent and reliable service. Standard Operating Procedure Manuals in Hotels Why Are SOP Manuals Important? 

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Prep Cooks vs. Line Cooks: What’s the Difference?

Training 52

Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

Training 52

Training Customer Service Communication Sanitation 52

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

Horizon Hospitality

JULY 3, 2024

The Benefits of Remote Work in Hospitality The documented benefits of remote work are numerous, starting with increased flexibility and work-life balance. Here are just a few examples: Remote work allows employees to better balance their personal and professional lives, reducing commute time and stress.

Scheduling 130

Scheduling Document Customer Service Reservations 130

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building.

Training 134

Training Scheduling Server Communication 134

Modern Restaurant Management

OCTOBER 17, 2024

Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Training 88

Training Events Maintenance Document 88

eZee Absolute

NOVEMBER 16, 2023

How hotel businesses can become CPRA proof Update your compliance documents Upgrade your systems Get airtight network security Make sure your data collection and inventory are compliant Update and communicate privacy disclosures What’s up with your data retention practices? In those moments, update your compliance documents.

Document 98

Document Information Communication Training 98

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. These points include: Initial fees. Trademark rules. Franchisee's obligations.

Document 148

Document Communication Scheduling Information 148

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. Standardized training across all of your locations unifies all employees to work within the guidelines you've created.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

MAY 17, 2024

To effectively accomplish this, here are some valuable insights and recommendations: Understand the Goal : Establishing a food safety culture goes beyond mere documentation of policies. Conduct Ongoing Training : Comprehensive and continuous training programs for all staff members are essential to fostering an effective food safety culture.

Regulatory Compliance 117

Regulatory Compliance Sanitation Accounting Training 117

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Day Three Role-specific training. Customer service training.

Training 122

Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

Training 218

Training Communication Sanitation Document 218

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Hotel Business

NOVEMBER 15, 2022

By adopting digital document management and removing the file storage room and paper transportation process, hotel companies can have an effective and measurable impact on the environment,” said Ali Moloo, cofounder/CEO, MDO. A sustainable hotel helps care for the planet by consuming fewer resources and avoiding toxic waste.

Document 98

Document Information Communication Training 98

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. Train A restaurant operator has an ever-expanding to-do list.

Scheduling 88

Scheduling Document Training Information 88

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Improve Team Communication.

Sanitation 202

Sanitation Communication Download Document 202

Horizon Hospitality

JULY 2, 2024

The Benefits of Remote Work in Hospitality The documented benefits of remote work are numerous, starting with increased flexibility and work-life balance. Here are just a few examples: Remote work allows employees to better balance their personal and professional lives, reducing commute time and stress.

Scheduling 100

Scheduling Document Customer Service Reservations 100

Modern Restaurant Management

MAY 6, 2020

As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed. While this document does not need to be sent to the Department of Labor, it must be retained in the employer’s files. Safety Measures and Training. Accounting for Unemployment.

Document 183

Document Training Sanitation Accounting 183

Hotel Owner

JULY 1, 2024

A comprehensive approach encompassing preparation, immediate response, communication, and continuous improvement is essential to ensure guest safety, maintain operations, and uphold the hotel’s reputation. A critical component of preparation is staff training. Guest safety is the top priority during any emergency.

Communication 52

Communication Training Document Information 52

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Particularly for employees just starting in foodservice, it’s all too easy to forget information from training that can expose your business to risk. Monitor Pandemic Health and Sanitation.

Scheduling 199

Scheduling Sanitation Training Document 199

BizBash

AUGUST 11, 2017

Believe it or not, there are always a wealth of emails and other documents produced in litigation that help “make the case” for the other side. ” Best Practices advises that you should have a written document management policy in place. Risks of informal communications (… see emails above… ).

Document 32

Document Blog Scheduling Accounting 32

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Not sure if something got done earlier in the week?

POS Systems 158

POS Systems Scheduling Reservations Communication 158

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Training 148

Training Scheduling Document Communication 148

Modern Restaurant Management

AUGUST 26, 2024

Hiring delivery drivers as employees gives the restaurant more ability to train them. Develop a Delivery Team Train your delivery team well, whether they are new hires or existing staff. This choice hinges on the level of control the restaurant wants over its delivery staff and operations.

POS Systems 179

POS Systems Training Front of House Information 179

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Document 193

Document Accounting Communication Information 193

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. What is a CRM System? . Personalisation .

Communication 130

Communication Book Reservations Marketing 130

7 Shifts

NOVEMBER 15, 2024

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error.

Events 78

Events Training Scheduling Communication 78

Hotelogix

FEBRUARY 8, 2024

Invest in training programs that cover the operational aspects of their jobs and teach empathy, communication skills, and problem-solving. In this context, you can invest in contactless guest service to allow guests to upload their documents to finish pre-check-in formalities using their smartphones.

Demo 147

Demo Guest Services Guest Satisfaction Document 147

Hotel Owner

NOVEMBER 28, 2022

This deeper connection requires efficient and credible transparent communication. Provide training for a sustainability coordinator and team, aiming to train at least 30 persons per year to build capacity. Communicate with transparency and engage all stakeholders. Communicate With Transparency. Build Capacity.

Accounting 105

Accounting Communication Training Document 105

Les Roches

SEPTEMBER 19, 2024

Document everything Developing detailed procedures and documentation is another critical element of effective QA programs. Training Provide continuous coaching to ensure all employees are familiar with quality standards, procedures and the importance of QA.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. Whenever there are mistakes, it gets documented.

Scheduling 148

Scheduling Document POS Systems Communication 148