Hotelogix

OCTOBER 8, 2023

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 130

Communication Whitepaper Training Document 130

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.

Document 110

Document Communication Scheduling Training 110

Hotel Owner

MARCH 9, 2023

Organising your hotel’s health and safety documents is critical for ensuring that your hotel is compliant with local regulations and maintaining a safe environment for guests and staff. For example, you might have a folder for fire safety documents, another for emergency procedures, and another for accident reports.

Document 98

Document Communication Training Information 98

Revenue Hub

MARCH 6, 2024

Start using AI faster : a simple document upload trains the chatbot answers about your hotel; Make communications more efficient: check grammar, adjust the tone and rewrite text for clarity using generative AI; Understand better what guests want to know: AI analyses conversations to suggest improvements to the information provided.

Document 106

Document Communication Information Article 106

Revenue Hub

APRIL 19, 2024

However, it’s not enough to simply email prospects, the key lies in strategic and thoughtful communication to stand out amidst the barrage of emails recipients receive daily. Personalization is the cornerstone of effective email communication. It’s as simple as addressing recipients by their name – personalized subject lines are 22.2%

Communication 109

Communication Document Article Catering 109

Hotelogix

AUGUST 26, 2024

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Modern Restaurant Management

OCTOBER 17, 2024

All best practices should be documented in a formal safety plan by the restaurant so owners and operators can demonstrate their commitment to building a culture of safety to insurers, as well as have records on hand in case of a possible incident.

Training 167

Training Events Maintenance Document 167

Hotelogix

APRIL 11, 2025

Standard Operating Procedures (SOPs) Well-documented SOPs act as a blueprint for consistency. ​ - Guest Engagement Tools: Automates communications like confirmation emails and personalized offers, enhancing guest relationships.​ People still make the magic happen. Empathy, attentiveness, and presence remain irreplaceable.

Training 130

Training Communication Book Demo 130

STAAH

FEBRUARY 12, 2025

Work with STAAH to map the integration between OPERA PMS and STAAH, aligning data fields and communication pathways. Utilize OHIPs intuitive API documentation and Postman Collections for testing common processes like reservation management and room updates.

Reservations 108

Reservations Maintenance Document Accounting 108

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Improve Team Communication.

Sanitation 202

Sanitation Communication Download Document 202

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Document 193

Document Accounting Communication Information 193

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. Speeding up the onboarding process 7shifts handles employee onboarding by sending and storing documents. 7shifts was very easy to get started with.

Scheduling 78

Scheduling Communication Information Training 78

7 Shifts

JULY 22, 2022

Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. With 7shifts’ Employee Onboarding, you can collect, track, and store important employee documents, such as tax forms. Communications. Employee Doc Storage & Certifications.

Scheduling 156

Scheduling Document Special Events Communication 156

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. These points include: Initial fees. Trademark rules. Franchisee's obligations.

Document 148

Document Communication Scheduling Information 148

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks.

Training 218

Training Communication Sanitation Document 218

Boutique Hotel News

APRIL 11, 2023

Worldwide: Guest communication platform HiJiffy has released the 2.0 version of Aplysia OS, its guest communications operating system that will use the power of generative AI. Hoteliers will be able to set up answers to FAQs including the ability to import data from external sources such as websites, digital documents and more.

Communication 130

Communication Document Information Book 130

Modern Restaurant Management

APRIL 23, 2025

Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service. Monitor Guest Alcohol Consumption : Restaurants should actively monitor guest drinking patterns to prevent over serving.

Training 88

Training POS Systems Accounting Document 88

Modern Restaurant Management

MAY 6, 2020

As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed. While this document does not need to be sent to the Department of Labor, it must be retained in the employer’s files. Accounting for Unemployment.

Document 183

Document Training Sanitation Accounting 183

Modern Restaurant Management

DECEMBER 1, 2021

The best way to mitigate that risk is knowing how to perform recalls effectively through quick action and effective communication – it keeps customers safe, retains brand trust, and protects your restaurant’s bottom line. New Digital and Automated Strategies Can Help.

Communication 196

Communication Document Information Pricing 196

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

MARCH 31, 2025

A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners. Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition.

Document 88

Document Information Communication Training 88

Hospitality Net

APRIL 29, 2024

This DOCUMENT outlines challenges CIOs and CTOs face when approached by tech vendors, highlighting communication issues that lead to frustration. It provides DOs and DON’Ts to help tech sellers effectively engage with decision-makers.

Document 98

Document Communication Marketing 98

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. Whenever there are mistakes, it gets documented.

Scheduling 148

Scheduling Document Communication POS Systems 148

Modern Restaurant Management

APRIL 21, 2020

Document Everything. Spending the time now to write things down, confirm conversations in an email, and save documents in a safe place (in the cloud) will pay off later. The insurance industry is trying to stop business owners from making claims by repeating the mantra “no insurance available for COVID-19 claims.”

Document 217

Document Communication Training 217

Revenue Hub

MARCH 26, 2025

Here are some top-level insights I recommend you start investigating and documenting: Demographic data Country of origin: List the top five Family structure: Are they single travellers? RMS has a great one) Did they communicate with you beforehand? However, anecdotal observations do not replace factual verifications.

Marketing 70

Marketing Blog Book Special Events 70

Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Communication and Distribute Updated Policies Quickly and Efficiently.

Information 189

Information Communication Document Training 189

SiteMinder

DECEMBER 21, 2023

What is communication in the hospitality industry? Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. Your job now is to provide effective communication inside your company on multiple channels to create the best experience for your guests.

Communication 59

Communication Information Presentation Front of House 59

Hotelogix

JUNE 21, 2024

The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event. The document contains all event-related details agreed upon between the client and the venue.

Events 130

Events Document Catering Scheduling 130

7 Shifts

MARCH 22, 2021

Restaurant Employee Communications Tools. Even if it’s just a shared cloud document (like Google Docs), a centralized place for your managers to exchange information is vital. Restaurant Employee Communications Tools ?? Here are seven restaurant management tools to make you more productive: Restaurant Task Management Software.

Scheduling 174

Scheduling Sanitation Communication Book 174

Modern Restaurant Management

NOVEMBER 9, 2022

Gen Z, the target demographic for the restaurant industry, prefers to communicate via text. Create mobile-friendly forms and company documents. For example, if you plan to use a QR code, don’t have the code send the candidate to your usual hiring site to fill out more forms. Guide them to something more uncomplicated.

Scheduling 202

Scheduling Document Accounting Communication 202

Modern Restaurant Management

AUGUST 4, 2021

If each of these is clear, communicated, and lived into, it helps everyone make better decisions more quickly. Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.?

Training 215

Training Document Communication Presentation 215

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 148

Training POS Systems Communication Document 148

Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

Communication 52

Communication Blog Customer Service Marketing 52

Les Roches

JANUARY 18, 2024

Effective corporate communication can make a huge difference to a firm’s overall success. This article will delve into the compelling world of corporate communication and examine how effectively leveraging it can unlock success. What is corporate communication?

Communication 52

Communication Information Presentation Article 52

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Communication 182

Communication Document Information Presentation 182

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly. It makes every little task trackable, transparent—and most importantly—accounted for.)

Training 148

Training Scheduling Document Communication 148

Modern Restaurant Management

APRIL 7, 2021

Documents for internal case management. Items to document: Important dates and outcomes (employee contacts, exam & therapy visits, etc.). Communicate with Your Insurance Carrier. A review of injured worker capabilities and how they align with their tasks. Policies and Responsibilities.

Document 154

Document Sanitation Server Scheduling 154