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Effective Communication For Restaurant Teams & Employees

7 Shifts

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry.

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The Mille Club: Two Rocco Forte Hotels in One Incredible Trip to Italia

Larry Mogelonsky

20 or more properties meet our Mille Club definition, with entry-level rates well over $1,000 (measured in USD, even though these would also be over €1,000), with many double or even triple that amount. At Rocco Forte Hotels, we focus on training, cross-training, and career development to have an enthusiastic team.

Concierge 130
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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

With my children, I’m definitely not getting out of that lane without ice cream if the aroma of caramel is present! Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency?

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Streamline the Rush: Solving the Pain Points Created by Delivery Apps

Modern Restaurant Management

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design. Let your compassion and preparedness shine.

Training 196
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Restaurant Guests in the Driver’s Seat

Modern Restaurant Management

That's why we recommend drive-thru audio solutions like wireless headsets and high-quality speakers and microphones to ensure crystal-clear communication between guests and staff. High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time.

Training 175
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Do Hotel Leaders Understand Difference Between Hospitality and Guest Service?

Revenue Hub

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date Understanding the difference, and being able to convey this to frontline staff, are essential for taking both to the next level at your hotel, company or resort. – Excellence in telephone communications. (A