Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability. Hotel administration certifications can also boost your credibility.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

JULY 4, 2024

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

7 Shifts

AUGUST 18, 2024

Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits. Here are four ways you can control labor cost without sacrificing service: 1. Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% Pizza: 31.3%

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

DECEMBER 21, 2022

If you are looking at a career in guest relations, there are several important skills to learn, such as: Communication : Guest relations managers need to communicate well in written and spoken methods, with clients, co-workers, team members, and communication between guests. Hands-on studies for hotel management skills.

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Les Roches

DECEMBER 28, 2023

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hote­l management and culinary arts, it’s clear these career paths have distinct differences.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

AUGUST 2, 2024

5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JULY 4, 2024

Short courses Typically spanning a few weeks to a few months and focusing on specific hotel management topics or skill areas. These courses provide targeted education on subjects such as front office operations, revenue management, customer service or food and beverage management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. She most recently held the title of Vice President of Administration, leading the HR, Customer Service, and IT Teams.

Book 118

Book Reservations Communication Customer Service 118

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Personalizing marketing communications towards guest preferences and behavior. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. .

Catering 143

Catering Marketing Communication Events 143

Lithos POS

JANUARY 27, 2022

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

Synergy Suite

NOVEMBER 30, 2023

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

MARCH 1, 2022

“Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. Service Management Group (SMG) published new research highlighting how quick service restaurant (QSR) brands can drive app adoption.

Download 183

Download Pricing Sanitation Presentation 183