Remove Communication Remove Customer Service Remove Regulatory Compliance
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Mastering Restaurant SOPs: Essential Checklists for Every Operation

Synergy Suite

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Lesser-known roles: how to become a hotel inspector

Les Roches

This includes technological advancements, changes in guest preferences and new regulatory requirements. Liaising with management and staff Effective communication with all employees is crucial for implementing changes and improvements. This will also provide you with first-hand knowledge of different types of hotel services.

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How to start a hotel management company

Les Roches

Leverage social media platforms, such as Facebook, Instagram, Twitter (X) and LinkedIn to engage with the target audience, share relevant content and promote the company’s brand and services. Implement email marketing campaigns to nurture leads, communicate with clients and promote special offers or events.

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Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

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Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

A trained staff not only means happy customers—it also results in higher employee morale. Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. . Guest and Customer Service Principles. Documented.