Communication Customer Service Regulatory Compliance 
SiteMinder
MARCH 16, 2025
Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
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Synergy Suite
OCTOBER 28, 2024
From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.
Les Roches
SEPTEMBER 16, 2024
This includes technological advancements, changes in guest preferences and new regulatory requirements. Liaising with management and staff Effective communication with all employees is crucial for implementing changes and improvements. This will also provide you with first-hand knowledge of different types of hotel services.
Les Roches
JUNE 24, 2024
Leverage social media platforms, such as Facebook, Instagram, Twitter (X) and LinkedIn to engage with the target audience, share relevant content and promote the company’s brand and services. Implement email marketing campaigns to nurture leads, communicate with clients and promote special offers or events.
Les Roches
JUNE 7, 2023
Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.
Synergy Suite
DECEMBER 22, 2022
A trained staff not only means happy customers—it also results in higher employee morale. Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. . Guest and Customer Service Principles. Documented.
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