Les Roches

JUNE 27, 2024

Assess your abilities and identify areas where you excel, whether in communication, organization, problem-solving or leadership. Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

AUGUST 4, 2024

As with most roles, the more responsibilities that managers take on, the higher a salary to expect. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JULY 3, 2024

Employees learn about service excellence, cleanliness standards and operational procedures, gaining insight into the level of professionalism and attention to detail required in the field Skill development: working in a hotel team gives you opportunities for skill development and refinement.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

SEPTEMBER 25, 2024

A career in guest services requires excellent communication skills, a friendly demeanor and the ability to solve problems efficiently. Front desk staff are trained to offer personalized service, ensuring each guest feels welcome and valued from the moment they arrive.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Front desk operations.

Housekeeping 52

Housekeeping Property Management Book Reservations 52