Hotelogix

JULY 5, 2024

Using data from a reservation system helps improve customer service. A remote property management system like Hotelogix helps manage room inventory, bookings, and communication between hotel departments. Schedule a Demo with Hotelogix You might also like to read:  Hotel Reservation Report & Other Essential PMS Reports

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

LimeTray

FEBRUARY 11, 2025

Running a small restaurant can be challengingmanaging inventory, processing payments, and providing top-notch customer service all at once. But what if you could automate these processes while also improving customer satisfaction and loyalty? Schedule a free demo to see how it works! Read more here !

POS Systems 52

POS Systems Reservations Communication Customer Service 52

Hotelogix

FEBRUARY 17, 2025

Be it technology or effective methods of customer servicing; these associations present much-needed resources that help individuals function more effectively. Member Engagement Hotelogix provides tools for associations to enhance member engagement and communication. Request a Demo With Hotelogix PMS Take the first step.

Travel and Tourism 100

Travel and Tourism Events Training Marketing 100

7 Shifts

OCTOBER 1, 2024

Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. Poor service, in the form of unfriendly or unprepared staff, is a common complaint among diners. This way, your restaurant can handle busy times without overwhelming your employees.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

NOVEMBER 23, 2023

Support and Customer Service How responsive and effective is your current provider's support? Request demos and trials Request demos or trials from the shortlisted providers. Find out about each provider’s customer service and support so you know if they can be counted on to resolve issues quickly.

Download 88

Download Demo Customer Service Training 88

LimeTray

JANUARY 31, 2025

Custom restaurant POS software development is becoming a lifeline for businesses that rely on operational efficiency and personalized customer care. The appeal of custom POS solutions is that they’re designed to meet each restaurant’s unique needs, improving everything from customer service to overall productivity.

POS Systems 52

POS Systems Maintenance Server Customer Service 52

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. This includes real-time updates on room availability, pricing adjustments based on demand, and automated communication with guests.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. This includes real-time updates on room availability, pricing adjustments based on demand, and automated communication with guests.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

LimeTray

JANUARY 9, 2025

It simplifies the transaction process and ensures smooth customer service. This improves communication and reduces errors. Customer Data Collection A practical restaurant POS doesnt just handle transactionsit learns from them. See how it can help your businessrequest a free demo! Never again.

POS Systems 52

POS Systems Front of House Information Demo 52

InnQuest

AUGUST 15, 2023

Each of these channels provides a set of APIs that allow the channel manager to communicate with their servers. Support and Training: Look for a provider with excellent customer service and training resources. The channel manager can further use these APIs to send and receive data in real-time.

Reservations 130

Reservations Book Property Management Pricing 130

SiteMinder

OCTOBER 7, 2024

Watch demo Common mistakes when building your hotel tech stack Hotels attempting to build or refine their tech stack face plenty of challenges. Identify where technology could improve efficiency, including in booking management, customer service , and revenue optimisation.

Property Management 93

Property Management Maintenance Book Training 93

Synergy Suite

AUGUST 15, 2024

In an era where online reviews can make or break a restaurant, exceptional service is not just nice—it’s a vital ingredient in the recipe for success. The art of customer service is as intricate as the most challenging recipes, requiring a deep understanding of the patron’s palate—not just in taste but in engagement.

Customer Service 52

Customer Service Server Training Communication 52

7 Shifts

AUGUST 2, 2023

Example: At [Restaurant Name], we value open communication and encourage employees to voice any concerns or discrepancies regarding their tips. Communicating with your team Change can be scary for employees, and they're going to have questions. Remember, effective communication is a two-way process.

Training 78

Training Information Demo Communication 78

Synergy Suite

MARCH 20, 2024

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Communication between front of house and back of house staff is crucial to ensure that orders are taken and prepared accurately and efficiently.

Front of House 52

Front of House Back of House Server Customer Service 52

Synergy Suite

OCTOBER 28, 2024

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Customer Service 52

Customer Service Front of House Back of House Training 52

Synergy Suite

FEBRUARY 3, 2025

In restaurants, where chaos often meets creativity, clear communication is key to creating a seamless dining experience. In restaurants’ bustling and often chaotic environments, communication is key to a seamless dining experience. Hosts use these terms to communicate seating arrangements efficiently.

POS Systems 52

POS Systems Server Front of House Communication 52

Synergy Suite

MAY 2, 2023

It allows them to assign shifts, track availability, manage time off requests, and communicate schedule updates with ease. Improved Communication Employee scheduling software provides a centralized platform for communication between managers and employees. What to Look for When Choosing a Restaurant Scheduling Software?

Scheduling 52

Scheduling POS Systems Communication Reservations 52

7 Shifts

JANUARY 10, 2024

Customer relationship management (CRM) Without customers, you don’t have a restaurant. That means your customer relationships and guest experience are key to lasting success. Improved customer service Certain RMS capabilities, such as faster order processing, enhance the customer experience.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

Customer relationship management (CRM) Without customers, you don’t have a restaurant. That means your customer relationships and guest experience are key to lasting success. Improved customer service Certain RMS capabilities, such as faster order processing, enhance the customer experience.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

LimeTray

JANUARY 3, 2025

Whether in a small caf or a high-end restaurant, KOTs ensure that the customers order is accurately communicated to the kitchen, minimizing errors and maximizing efficiency. KOT is a written or digital document that is typically used in restaurants to communicate orders from the front of the house (FOH) to the back of the house (BOH).

POS Systems 52

POS Systems Communication Server Kitchen Operations 52

Hotelogix

JANUARY 2, 2025

Artificial Intelligence (AI) and Machine Learning AI has an impact on many parts of hotel operations: Chatbots to Provide 24/7 Customer Service: AI-powered chatbots can handle guest questions and needs all day and night. Book a Demo With Hotelogix PMS This ensures that hotels maximize revenue while keeping prices competitive.

Training 100

Training Pricing Concierge Book 100

Synergy Suite

NOVEMBER 1, 2024

The relationship between the BOH and FOH is akin to a carefully choreographed dance, requiring precise timing and communication to create a delightful dining experience for patrons. Most interaction with customers takes place in the FOH. At this first touchpoint, customer service is paramount. Get in touch with us today!

Back of House 52

Back of House Front of House Scheduling Server 52

Synergy Suite

SEPTEMBER 17, 2024

Unfortunately, many businesses fall victim to common pitfalls, such as neglecting communication or basing decisions solely on price. These mistakes can damage relationships, lead to inconsistent supply chains, and ultimately affect customer satisfaction. It can also come with reduced customer service quality.

Vendor Management 52

Vendor Management Scheduling Procurement Pricing 52

Lithos POS

SEPTEMBER 27, 2023

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.

POS Systems 69

POS Systems Accounting Front of House Server 69

eZee Absolute

DECEMBER 17, 2023

Ensure the process is intuitive and straightforward to avoid confusing or frustrating customers. Secure payment systems to assure customers of the safety of their information Multiple communication methods, including chat, email, and phone are also imperative integrations. Other features are eight demos and 58 widgets.

Book 52

Book Demo Information Communication 52

Synergy Suite

AUGUST 7, 2024

Moreover, corporate settings, particularly customer service centers with extended business hours to serve different time zones, embrace split shifts. This helps to distribute the workload and provide round-the-clock service without excessive labor costs. However, the application of split shifts must be handled with care.

Scheduling 52

Scheduling Communication Cost Reduction Demo 52

Synergy Suite

MARCH 14, 2023

Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience. Automated Communications Look for systems that offer customizable email confirmations, reminders, and follow-ups.

Reservations 52

Reservations POS Systems Front of House Communication 52

SiteMinder

AUGUST 12, 2024

Watch a demo What you need to know about the Tripadvisor ranking algorithm Tripadvisor announced some changes to its ranking algorithm and the way it displays popular hotels – and it appears to be good news for hoteliers. Good experience gets rewarded You’ll be rewarded for your consistently good guest experience.

Information 52

Information Book Blog Demo 52

Synergy Suite

JANUARY 4, 2024

In the restaurant industry, where staff interaction and customer service play pivotal roles, managing turnover is particularly critical. On the other hand, addressing performance issues, enhancing communication, and providing clear expectations can contribute to reducing involuntary turnover. What Is Employee Turnover Rate?

Training 52

Training Scheduling Communication Demo 52

SiteMinder

OCTOBER 27, 2022

It requires you to collect guest data, via the booking process, pre-stay communications, and post-stay communications. Or, on the contrary, play into the strengths of your established restaurant and build it’s brand in its own right – give everyone in the community to visit your hotel because of your incredible dining experience.

Housekeeping 52

Housekeeping Communication Marketing Blog 52

Synergy Suite

FEBRUARY 7, 2023

Payment Processing Equipment Payment processing equipment includes devices such as credit card readers, NFC (Near Field Communication) terminals, and barcode scanners, allowing for various payment methods to be accepted. Receipt Printer This device prints customer receipts for transactions, providing a tangible record of the purchase.

POS Systems 52

POS Systems Definition Server Information 52

SiteMinder

JULY 23, 2023

Airbnb listings can be managed using SiteMinder Hotels that believe they meet Airbnb’s criteria are being invited to express their interest by booking a free demo. Acceptable Content: Hosts must ensure that the content in their listings, including photos and descriptions, follows Airbnb’s content policy and community standards.

Book 52

Book Information Accounting Pricing 52

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Integration with self-service kiosks or mobile ordering apps can further enhance the customer experience.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Synergy Suite

AUGUST 17, 2022

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Communicate With Your Team.

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Synergy Suite

NOVEMBER 30, 2023

Regular communication with vendors is essential to stay informed about market fluctuations and potential cost-saving opportunities. Regular training sessions and ongoing communication are essential to reinforce these practices and keep staff members well-informed about any menu changes or adjustments in portion sizes.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Hotelogix

JANUARY 31, 2025

Practicing Effective Communication Skills with hotel employees can enhance your stay in many ways. Communicate : Keep hotel staff in the loop.    Good communication can lead to better hotel customer service and possible extras. Request a Demo With Hotelogix PMS You've got this under control!

Communication 100

Communication Demo Special Events Book 100