Les Roches

FEBRUARY 13, 2024

Keeping everyone informed about ship operations and changes means that communication is vital. Customer service: handling passenger issues and gathering feedback to improve onboard hospitality Why become a cruise director? Communication Communication is one of the most important interpersonal skills.

Travel and Tourism 52

Travel and Tourism Communication Customer Service Events 52

Les Roches

JUNE 27, 2024

Responsibilities can range from guiding hikes through breathtaking landscapes and delivering educational lectures about the local flora and fauna to managing guest services and ensuring safety protocols are met on board and on land. This role requires strong communication, relationship-building and negotiation skills.

Travel and Tourism 52

Travel and Tourism Training Communication Events 52

Les Roches

JULY 9, 2024

Understanding the different paths within hospitality The hospitality industry is huge and includes everything from hotels and resorts to restaurants, cruise lines and event management companies. Also, data analytics tools are now enabling hotels to anticipate guest preferences, optimize pricing strategies and improve marketing efforts.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

SEPTEMBER 19, 2024

These range from working in food and beverage to hotel management or cruise-line jobs. You can even show how this improved metrics such as guest satisfaction or how you helped point out something that needed to be fixed before it became an issue. Let’s look at what abilities you need to get ahead in hospitality.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52