7 Shifts

NOVEMBER 24, 2024

What strategies do you use to communicate with servers effectively to manage seating flow? They must also discuss how they showed sensitivity to guests’ needs and communicated accommodations clearly. That’s why communication skills, adaptability, and a genuine desire to make guests feel welcome are crucial.

Server 78

Server Reservations Guest Satisfaction Communication 78

Hotel Business

MARCH 21, 2025

Doors that are older or have a subpar construction are more vulnerable to forced entry by intruders. So, it would be wise to upgrade to doors with a solid core construction and the highest quality deadbolt locks. Just as important is making sure that every staff member is thoroughly trained and familiar with every exit route.

Scheduling 52

Scheduling Training Information Housekeeping 52

Modern Restaurant Management

JUNE 20, 2022

Make sure you are giving positive feedback often (both positive and constructive) regularly, and that you are open to receiving feedback as well. Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. Simplify Daily Stressors.

Scheduling 218

Scheduling Communication Training 218

Hotel Business

JULY 22, 2024

As technology evolves, the realm of emergency communications is experiencing a paradigm shift, driven by two significant factors: the phasing out of landlines and the implementation of updated elevator codes. The Solution: We recommend leveraging cellular LTE for as a reliable solution for emergency communications.

Regulatory Compliance 107

Regulatory Compliance Communication Maintenance Guest Satisfaction 107

Hotelogix

SEPTEMBER 12, 2024

Direct Feedback Loop One of the most significant benefits of hotel review websites is the direct communication between guests and hotel management. For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service.

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment? If you’re not sure where to start, ask!

Back of House 110

Back of House Communication Training Scheduling 110

Boutique Hotel News

MARCH 6, 2023

Until its closure in December 2019, she was a trustee of the Cornwall Food Foundation, the charity which owned the social enterprise restaurant, Jamie Oliver’s Fifteen, and delivered the training programme, as well as being a non-executive director of the restaurant.

Travel and Tourism 254

Travel and Tourism Marketing Catering Business Development 254

Les Roches

JANUARY 20, 2024

In the diverse world of hospitality and hotel management , effective communication is a vital pillar of competence. In this article, we’ll go over the importance of communication skills for managers in hospitality businesses and the specific skills you need to excel in this area.

Communication 52

Communication Hospitality Management Information Training 52

Modern Restaurant Management

DECEMBER 29, 2023

At a unit level, some franchisees will continue to sign deals and take on higher construction and real estate costs, but most will still end up with delayed openings due to limited real estate options. Generally, expect restaurant development to be an interesting dichotomy of slow growth in the field, while big deals explode.

Customer Service 123

Customer Service Scheduling Catering Communication 123

Service that Sells

JANUARY 3, 2023

Improve Your Communication Skills. In your role as a restaurant manager , you have to communicate with many different people, including staff, vendors, bosses, and customers. Communication is the foundation of effective leadership. Give constructive feedback frequently. You set the tone for your restaurant team.

Communication 82

Communication Blog Budgeting Training 82

STAAH

JANUARY 23, 2024

Clear communication is essential, emphasizing the importance of training staff to be attentive listeners and effective communicators. Pay close attention to online reviews , expressing gratitude for positive feedback and responding constructively to negative reviews.

Communication 104

Communication Book Guest Services Training 104

Hotel Owner

MARCH 25, 2024

This includes gathering feedback from guests through surveys, reviews, and direct communication so that you can better understand what aspects of the spa guests appreciate, and which areas need improvement. Before undergoing a spa refurbishment, it is crucial to conduct a thorough assessment of your current spa facilities and offerings.

Budgeting 98

Budgeting Training Scheduling Catering 98

7 Shifts

AUGUST 18, 2024

For example, you may choose to lease and not incur construction costs The cost ranges are only guidelines and your cost will differ The suggested expense to sales percentages are only recommendations Some costs will be both startup and operating costs. Construction and renovation costs differ by location and contractor.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

The Restaurant Times

JUNE 21, 2020

The never-ending cycle of hiring, training, and retaining restaurant staff also affects the customer experience. Conduct additional management training sessions for fostering their career growth. Encourage open communication and consider your staff’s opinions and suggestions while implementing changes in the restaurant.

POS Systems 94

POS Systems Training Marketing Server 94

Modern Restaurant Management

NOVEMBER 14, 2023

" Use feedback as a training tool : If a staff member receives positive feedback for excellent service, recognize and reward them. For negative feedback, provide constructive feedback for improvement. Transparency can reduce opt-out rates.

Communication 145

Communication Reservations Information Budgeting 145

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick is introducing its first modular constructed building. “The introduction of our first modular constructed restaurant is just one of many exciting announcements we have planned for this year. . The building is constructed off site then transported to the final destination for completion. Modular Chicken.

Marketing 203

Marketing Scheduling Business Development Communication 203

Synergy Suite

SEPTEMBER 12, 2022

Upskilling your restaurant staff can also increase employee retention , preventing you from spending more resources on hiring and training new employees. They help you create a training plan tailored to your employee’s strengths and weaknesses. Ready to start reaping these benefits? Regular performance review. Online courses.

POS Systems 52

POS Systems Training Definition Catering 52

Hotel Business

NOVEMBER 9, 2022

We believe Beekeeper has set the benchmark for frontline success in industries that are instrumental to the buildout of a sustainable economy—from manufacturing and construction to transportation and logistics.”. It provides the automation organizations need to deliver personalized training new hires want.

Training 52

Training Information Communication Back of House 52

Hotel Owner

OCTOBER 2, 2024

how much carbon was used to create the building materials and construct the asset) and operational carbon (i.e. When it comes to sustainability, communication and clear message delivery is essential to winning over the hearts and minds of the guest. Sustainable brands are focused on reducing the embodied carbon (i.e.

Information 105

Information Back of House Guest Satisfaction Communication 105

Les Roches

JULY 5, 2024

Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. This involves estimating construction costs, operating expenses, revenue projections and return on investment (ROI) calculations and identifying potential risks and opportunities.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Synergy Suite

OCTOBER 4, 2022

Your restaurant should have a uniform method of training the kitchen and wait staff. Human resources can help implement training standards, including compiling manuals and other literature regarding your workflow. Learn More: The Best Restaurant Training Techniques For Your Restaurant. Poor Hiring and Training.

Regulatory Compliance 52

Regulatory Compliance Training Scheduling Communication 52

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

Sanitation 215

Sanitation Information Marketing Server 215

Les Roches

JULY 8, 2024

Leaders prioritizing open communication and active listening create spaces for diverse perspectives to be heard and valued, supporting innovation and creativity. Providing opportunities for skill development and growth empowers individuals to take ownership of their work and contribute meaningfully to the team’s success.

Communication 52

Communication Workshop Training Hospitality Management 52

Les Roches

OCTOBER 27, 2023

There are lots of different management styles , but effective management is needed whatever style you use and it involves communication, clear expectations, and working well as a team. Providing constructive feedback: vital for nurturing growth and improvement in your team. Why is effective management important?

Communication 52

Communication Hospitality Management Resort Management Training 52

Restaurant Engine

JULY 8, 2020

Provide not only positive feedback but constructive ideas to improve their workflow. Train your managers so you can develop a company culture of open feedback. You want to make sure you have a strong onboarding and training program that provides everything your team needs. But don’t forget current team members.

Training 59

Training Customer Service Blog Communication 59

Hotel Business

SEPTEMBER 5, 2023

The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to VP, operations. and Starwood Hotels and Resorts.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Modern Restaurant Management

MAY 28, 2021

In this new role, he will be responsible for leading Bojangles’ real estate, construction and design teams and implementing the company’s strategic plans to build its real estate portfolio for future growth. Prior to that, he spent six years as real estate and construction manager for BurgerBusters, a Yum!

Marketing 189

Marketing Training Health & Safety Scheduling 189

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Tim Spiegelglass, co-owner, Spiegelglass Construction Company.

Marketing 215

Marketing Catering Customer Service Front of House 215

7 Shifts

JULY 27, 2023

But the way that Hammel tackles this is through training and providing opportunities for education. "I I mean, one of the things that I think is lacking in restaurants is leadership training for management. Whether it's a scheduling situation, or a communication identity situation. We're trying to get there. Absolutely.

Communication 78

Communication Scheduling Training Server 78

Modern Restaurant Management

JUNE 12, 2020

As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees. First Watch Partners with Wisely.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

7 Shifts

SEPTEMBER 6, 2024

Good communication skills are also valuable, as barbacks need to work closely with bartenders and other staff. Take time to train the barback on the equipment they’ll be using as well, such as the ice machine, glass washer, and point of sale (POS) system if they’ll be helping with order entry.

Scheduling 78

Scheduling Demo Training Server 78

Larry Mogelonsky

OCTOBER 16, 2023

Due to how critical technologies have become to maintaining operations and supporting growth, brands have placed a lot of trust in the IT Director to identify these needs, bridge the silo at the local level, implement the new technologies, provide the training, and maintain the relationship with vendors while managing their part of the budget.

Budgeting 100

Budgeting Information Procurement Communication 100

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Okay, not a complete language per se, but some code words that make communication easier. It can also help reduce labor costs and increase the speed of food preparation.

Back of House 52

Back of House Front of House Communication Training 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. The Brand’s AUV, proven business model and comprehensive franchisee training are undeniable reasons to grow The Habit in Riverside.”

Marketing 188

Marketing Multi-Unit Operations Training Definition 188

Les Roches

AUGUST 13, 2024

When training them, it’s important to use structured activities and processes that will boost the skills, abilities and qualities they need to effectively lead teams, organizations or communities. Companies need competent managers. Once you can manage others, you can look at developing their managerial abilities.

Workshop 52

Workshop Communication Training Hospitality Management 52

Hotel Owner

FEBRUARY 26, 2024

James Hurst has also been appointed as head of Projects, Design and Construction – Europe. He has led “high-end” hotel refurbishments, completing projects for brands including Marriott, IHG and Standard Hotels International, where he was senior director of Construction and Project Management.

Budgeting 40

Budgeting Communication Training Marketing 40