Hotel Owner

JUNE 1, 2023

The Bristol Hoteliers Association (BHA) has donated a Thermomix and fine dining plates, worth a total of around £2,500, to the catering department at City of Bristol College. The association is also keen to encourage the training of the next generation of hotel, restaurant and café chefs.

Catering 105

Catering Training 105

Hotelogix

NOVEMBER 28, 2024

If you’re running vacation rentals or apartments, it should also work with platforms catering to those niches. Read more on Best Online Travel Agencies   for your Hotel User-Friendly DesignHoteliers and staff shouldn’t need weeks of training. The best channel manager is easy to understand and use from day one.

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Book Property Management Reservations Pricing 130

Hotel Business

NOVEMBER 18, 2024

“By providing them unparalleled support and training, Choice helps them every step of the way to ensure they SOAR in their hotel ownership journey.” Ben Rohlfing, Amanda Rohlfing and Bob Schultz executed a conversion contract for Rodeway Inn Effingham.

Catering 105

Catering Training 105

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

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Training Catering Sanitation Facility Management 123

EATER

MAY 9, 2023

Ria Osborne A no-show caterer, fights over canapes, fallen cakes: The reception horror stories that live on in the memories of wedding professionals I once attended a wedding where, on my way to the bathroom, I noticed a dead fly stuck in the pristine white frosting of the otherwise beautiful three-tiered wedding cake.

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Catering Events Server Scheduling 98

Hospitality Magazine

AUGUST 7, 2023

French-trained John Lyons has been appointed head chef of the restaurant, joining after time at the Cottage Point Inn in Kuringai National Park as well as Michelin-starred UK restaurant Rascasse. “In Sydney’s French restaurant presence continues to boom, with Mulpha Hospitality opening Pont Brasserie in the InterContinental Sydney.

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Catering Training Magazine 246

Revenue Hub

JANUARY 24, 2025

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters. The problem is that most front desk staff no longer receive training in these areas.

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Training Book Article Blog 108

Hotel Owner

DECEMBER 1, 2023

Billesley Manor Hotel and Spa has announced that its spa therapists have undergone training with a specialist cancer trust to safely treat guests who are living with the condition. Through this specialised training, our team is dedicated to providing a safe, nurturing, and understanding environment for guests living with cancer.”

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Training Catering Marketing 95

InnQuest

MARCH 2, 2023

In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet. For example, you can provide customer service training that teaches your employees how to handle difficult situations and provide a high level of service to guests.

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Customer Service Training Guest Satisfaction Pricing 224

Modern Restaurant Management

MARCH 11, 2025

This was now a race to place any person with a pulse into a role, hoping that you could train them up quickly while you capitalized on the pent up demand from diners to enjoy their favorite restaurants again. Once onboarded, Immersive training videos show new hires the precise expectations of a day-on-the-job rather than long form manuals.

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Reservations Front of House Scheduling Inventory Planning 163

Revenue Hub

DECEMBER 19, 2024

By allowing early arrivals and late departures, you cater to the varying needs of travelers, making their stay more enjoyable. Here are some steps to consider: Train Your Staff: Ensure that your staff understands the importance of these services and knows how to manage guest requests efficiently, maintaining a positive guest experience.

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Travel and Tourism Article Scheduling Guest Satisfaction 97

Hotel Business

DECEMBER 13, 2024

Imagine how much depends on the quality of training your line personnel receives: your hotel brands reputation, your customer loyalty and your operational efficiency. Organizing continuous, effective training for your line staff in an often hectic, pressured, specifics-dependent and fluid environment such as a hotel is not easy.

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Training Housekeeping Health & Safety Workshop 92

Modern Restaurant Management

JANUARY 2, 2025

From garlic-butter crust options to artisanal oils, offering “good, better, best” options allows pizzerias to serve budget-conscious customers while catering to those willing to splurge for higher quality. This not only ensures consistency across locations but also simplifies in-store operations and training.

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Training Customer Service Budgeting Catering 100

STAAH

MARCH 25, 2025

Offering staff training on sustainable practices and recognizing employees who champion green initiatives. Staff Training & Community Engagement : Train staff on eco-friendly practices and support local products and artisans. This reduces the carbon footprint and strengthens ties with the local community.

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Travel and Tourism Training Guest Satisfaction Catering 75

Boutique Hotel News

OCTOBER 17, 2022

The brand has also partnered with Saira Hospitality, a non-profit organisation which sources and trains talent through pop-up schools, ahead of the upcoming Shepherd’s Bush opening. The hotel’s 211 rooms will be spread across 10 townhouses with three additional ‘Hox Homes’ – a three-bedroom private apartment catering to longer stays.

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Events Catering Training 246

Hotelogix

MARCH 21, 2025

Boosting Guest Satisfaction and Loyalty When hotels remember guests’ preferences and effortlessly cater to their needs, it really makes them feel valued. Step 3: Train Your Staff for AI Integration Staff training is essential for a smooth transition.   Train staff to step in when AI struggles to resolve an issue.  

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Guest Services Guest Satisfaction Book Training 100

InnQuest

SEPTEMBER 12, 2023

Food and Beverage Services: This department manages all dining and catering services within the hotel, including restaurants, room service, banquets, and bars. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Larry Mogelonsky

SEPTEMBER 13, 2023

The big opportunity for hotels and resorts therefore resides in wellness programming that caters to the management and amelioration of this pain by way of various forms of physiotherapy, massage therapy, mobility training, isometrics, yoga, pilates, stretching classes, aquafit classes and tai chi.

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Training Maintenance Pricing Book 100

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued.

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Catering Presentation Server Training 164

Modern Restaurant Management

MARCH 11, 2025

The main part of our business is catering, which of course was all but dead during the pandemic. We’ve placed greater emphasis on simplifying back-of-house operations, training teams for efficiency, and strengthening franchisee relationships to navigate industry shifts together.

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POS Systems Marketing Server Communication 188

Hospitality Magazine

MAY 15, 2024

Restaurant & Catering Australia has commented on the Albanese Goverment’s Federal Budget, stating it has “missed an opportunity to assist a sector that is already in pain” Treasurer Dr Jim Chalmers handed down the 2024-2025 Budget on Tuesday, with hospitality businesses set to benefit from just a handful of policies.

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Budgeting Catering Training 130

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

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POS Systems Scheduling Pricing Guest Services 88

eHotelier

AUGUST 22, 2023

Hotel Paradox, Autograph Collection has selected Stefen Shatto as executive chef to oversee Solaire Restaurant + Bar in addition to banquets, catering, and in-room and poolside dining at the 170-room boutique hotel. Born in Santa Cruz, Calif.,

Catering 130

Catering Presentation Training 130

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

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Training Front of House Budgeting Scheduling 78

Hotelogix

MARCH 25, 2025

Because intimacy is a selling point for boutiques, it’s vital to have each and every staff member well trained to cater to the guest’s individual needs. Hoteliers should know each staff member individually and be able to offer assistance or additional training to attain the right level of customer service.

Training 130

Training Customer Service Catering Pricing 130

7 Shifts

OCTOBER 28, 2024

Regular training and spot-checks also help maintain consistency, leading to better control over pour costs and higher profitability for your bar. Train your staff to follow these portion control standards and regularly monitor their performance. Use pour spouts or jiggers to measure each drink accurately.

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Portion Control Pricing Training Scheduling 78

Modern Restaurant Management

SEPTEMBER 12, 2022

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

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Catering POS Systems Accounting Training 212

Hotel Owner

MARCH 18, 2025

By the end of 2025, Hotel Wrexham will introduce five newly renovated self-catering apartments including kitchens and washing facilities. Since the takeover, the hotel has tripled its workforce, contributing to local employment and investing in training.

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Catering Training Events 52

SiteMinder

MARCH 25, 2025

It typically includes a mix of cardio machines like treadmills and stationary bikes, free weights or resistance training equipment, and sometimes more specialised offerings like yoga mats or rowing machines. Add free weights, resistance bands, and functional training tools like medicine balls or TRX systems to cater for nearly every need.

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Training Catering Blog Guest Satisfaction 52

Modern Restaurant Management

MAY 5, 2021

For standalone restaurant locations to caterers to food halls to drive-thrus, even food co-packers and storage facilities, solar power could significantly reduce, if not altogether avoid, this problem for restaurants. Train your staff on how it works so they can communicate this powerful message to your customers. Community Relations.

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Catering Communication Training 231

Hotel Owner

MARCH 11, 2025

Hyatt Place Leeds offers 217 guestrooms designed for transient travellers, while Hyatt House Leeds provides 88 apartment-style guestrooms, catering to guests seeking longer stays with a more residential experience. Additionally, the two hotels also offer functional meeting spaces designed to cater to a variety of business needs.

Catering 52

Catering Events Training Marketing 52

Hotel Owner

NOVEMBER 8, 2024

A recent report by the Institute for Apprenticeships and Technical Education (IfATE) has detailed new upgrades in apprenticeship schemes that intend to support a steady, well-trained workforce to address the fall-out from both Brexit and the pandemic. The end of business rates relief could directly impact the viability of apprenticeships.

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Housekeeping Front of House Training Catering 52

Hotelogix

NOVEMBER 3, 2023

Listen to your customer Listening to your customer is not just about acknowledging their complaints, picking up the phone or catering to their demands at your front desk. ACE, like the name suggests, is an interactive automated platform that provides hands-on-training and certification for the staff.

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Communication Travel and Tourism Property Management Customer Service 233

SiteMinder

NOVEMBER 24, 2024

Operational support and training : Franchisors typically provide comprehensive training programs and ongoing operational support. This includes resources like standard operating procedures (SOPs), staff training materials, and guidance on running a successful hotel.

Budgeting 52

Budgeting Catering Guest Satisfaction Training 52

Modern Restaurant Management

FEBRUARY 23, 2021

In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. It was extremely expensive, but well worth the cost considering the value of our trained, knowledgeable teams. Get Better. ” Constant improvement was expected at all of his companies.

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Training Sanitation Events Customer Service 180

Hospitality Magazine

OCTOBER 23, 2024

The chef was fresh off the plane from New York and had trained in Mexican/Ibero-American cuisine under Alex Stupak from the Empellón restaurant group. “We In 2023, the restaurant’s menu won a 5 Plate Rating in the Restaurant & Catering Hostplus Awards for Excellence. They’ve been massive inspiration for me,” she says.

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Catering Training Magazine 246

Modern Restaurant Management

MARCH 13, 2025

“Our mission has always been to provide focused and sophisticated training that helps students find their culinary voice—their way of expressing their identity, taste and imagination through food—and prepares them for successful, long-term careers in the industry.

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Presentation Food Operations Catering Training 100