Horizon Hospitality

DECEMBER 4, 2024

Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2 These events not only enhance engagement but also make customers feel they’re part of an exclusive community.

Special Events 130

Special Events Reservations Server Training 130

Modern Restaurant Management

MARCH 11, 2025

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Staffing also required adjustments, as many longtime servers hesitated to return.

POS Systems 188

POS Systems Marketing Server Communication 188

Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

Scheduling 189

Scheduling Server Reservations POS Systems 189

EATER

DECEMBER 18, 2020

Call it furlough, call it layoffs, but a restaurant in hibernation doesn’t need a server or a cook or a dishwasher. Usually special events, catering, and holiday parties in November and December help balance out the typical winter dining slump. With the pandemic, those special events are off the table.

Special Events 128

Special Events Server Events Catering 128

7 Shifts

OCTOBER 1, 2024

Offer multiple payment options, including contactless and mobile payments, to cater to different customer preferences. If you’ve ever experienced having your orders mixed up, it’s probably because the kitchen and servers weren't on the same page. The checkout process is another area where you can reduce friction.

Scheduling 158

Scheduling Reservations Communication Training 158

Revenue Hub

OCTOBER 17, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Concierge 109

Concierge Events Book Catering 109

Revenue Hub

OCTOBER 28, 2022

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families.

Special Events 97

Special Events Book Information Reservations 97