Modern Restaurant Management

JANUARY 18, 2023

These will become as essential to a restaurant as their secret recipes, holding the key to understanding guests’ behaviors and catering to their preferences. Beyond putting guest data insights at servers’ fingertips, data science tools will deepen the personalization possibilities.

Server 189

Server Reservations Information Catering 189

Modern Restaurant Management

APRIL 20, 2022

Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. The main concerns around robot chefs and servers are quality of service and maintenance.

Server 215

Server Catering Presentation Maintenance 215

Modern Restaurant Management

SEPTEMBER 22, 2023

It’s no surprise that the hotel, restaurant, and catering sector (HoReCa) collectively generates an awful lot of carbon emissions. Exacerbated by the pandemic when demands for takeaway food soared, single-use plastic takeaway containers and bags are still a common feature in most catering and restaurant settings.

Server 189

Server Catering Marketing 189

Modern Restaurant Management

FEBRUARY 17, 2025

A couple wants to be able to go to their favourite restaurant for dinner and be greeted with their favourite beverage, or told that the server has already reminded the kitchen about their shellfish allergy.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

Modern Restaurant Management

OCTOBER 20, 2023

Some common examples of why a restaurant might rebrand are: The locals that held your restaurant afloat aren’t coming in as much Your food used to cater to a lower price point, but you are trying to increase your quality You’ve acquired a business that needs to improve business materials for menus, signage, merchandise, etc.

Information 183

Information Catering Marketing Server 183

Modern Restaurant Management

JANUARY 30, 2024

For example, an aggressive table turn target could unduly pressure servers to rush patrons, impairing their experience. Poorly vetted moves strain capabilities across kitchens, servers, support staff and systems. KPIs can't be set up in ways that make it harder for other departments to deliver expected outcomes.

Cost Reduction 203

Cost Reduction Server Training Customer Service 203

EATER

SEPTEMBER 19, 2023

There are those with a modern feel, those catering to a more upmarket crowd, and others that haven’t changed in decades. The reputation is only reinforced by the city’s strong culinary overlaps with the rich foods of the nearby Alps and southern neighbor Austria.

Server 128

Server Catering Reservations Marketing 128

Modern Restaurant Management

MARCH 28, 2024

They’re catering to consumer interest in organic, locally sourced ingredients, grass-fed or cage-free options, for example, and so much more. Scanning a 2D barcode that has these details embedded gives chefs and servers quick and easy access to these details. Some exemptions apply to certain businesses of a certain size, as well.

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Information Server Catering Events 221

Modern Restaurant Management

SEPTEMBER 22, 2022

Customers’ increased demands have required the restaurant industry to innovate and adapt to provide efficient food delivery, cater to a variety of dietary restrictions, streamline ordering, and accept contactless options for payment.

Server 180

Server Customer Service Budgeting Catering 180

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Pricing 215

Pricing Catering Training Marketing 215

Hotel Business

DECEMBER 2, 2024

Consider your uniform needs If you’re hiring extra holiday help for special in-house events, catered events, or extended dining hours, ensure you have enough uniforms on hand. New servers, hostesses, line cooks, dishwashers, and bartenders need the right aprons for the job.

Front of House 59

Front of House Catering Events Sanitation 59

7 Shifts

JANUARY 26, 2022

Whether it's retraining servers to follow COVID safety protocols or making sure the floors are mopped each night, restaurant task management and communication is what keeps a restaurant running smoothly. Measuring task assignment and performance. Tracking employee engagement and satisfaction.

Scheduling 183

Scheduling Communication Server Information 183

EATER

MAY 9, 2023

How Moghul Catering sends out 800-plus dishes for a single wedding day, from jalapeno samosas for breakfast to chai profiteroles and jalebi at the evening dessert buffet On a breezy evening in Knoxville, Tennessee, in 2022, moments before sunset, a tornado warning amid heavy rainfall was in effect. Moghul Catering in Edison, New Jersey.

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Catering Server Events 98

Modern Restaurant Management

OCTOBER 7, 2021

To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

7 Shifts

OCTOBER 28, 2024

Equip your bartenders and servers with knowledge of the drinks or food items that have the highest profit margins. For example, if your bar is busiest on weekends, you’ll want to schedule more bartenders and servers during peak hours. Train staff to upsell for higher bar profits Training your staff to upsell is also important.

Portion Control 78

Portion Control Pricing Training Scheduling 78

Restaurant Engine

JULY 14, 2021

The most efficient restaurants are the ones working hard to cater to their customers and provide excellent customer service. When you have a smaller menu, your servers are better trained and better equipped to talk about your options. Your servers also have a better chance to have tasted all of your items when your menu is small.

Server 126

Server Training Customer Service Catering 126

LimeTray

FEBRUARY 9, 2025

Order Management Picture a busy night at your restaurant, with servers running around and orders flying init’s easy for things to get lost in the shuffle. Mobile POS Capabilities Mobile restaurant POS capabilities enable servers to take orders directly from the dining area using tablets or handheld devices.

Pricing 52

Pricing POS Systems Server Scheduling 52

Modern Restaurant Management

JULY 1, 2021

Once guests are seated, operators can cater to in-person diners who prefer contactless interactions with QR code ordering at every table and mobile payment solutions that eliminate the need to sign a receipt or wait in line to pay.

POS Systems 177

POS Systems Communication Book Server 177

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Multitasking is not a natural-born skill.

Back of House 148

Back of House Server Front of House Download 148

Modern Restaurant Management

NOVEMBER 18, 2019

From quick-service and fast casual restaurants tasked with accommodating busy holiday shoppers, to dining establishments on a mission to wow guests with an impressive holiday meal or catering order, many restaurants will experience a holiday rush this season. Label all newly introduced ingredients during storage. Be Prepared to Prepare.

Sanitation 154

Sanitation Scheduling Catering Back of House 154

Modern Restaurant Management

JULY 28, 2021

The industry has already seen success with a variety of alternate approaches to order taking by servers. With increasing margin pressure, restaurant operators should consider shifting left in the supply chain so that food prep resources can focus on creating high value custom experiences for both dine-in guests and outdoor catering parties.

Server 197

Server Catering Pricing Events 197

Modern Restaurant Management

FEBRUARY 28, 2023

It is crucial the chef, sommelier, and servers are given the tools and knowledge they need during the onboarding process to perform their job well. . #2: Improve the Onboarding Experience for New Employees Onboarding is the process by which new hires are integrated and brought up to speed.

Communication 197

Communication Scheduling Sanitation Training 197

EATER

JUNE 2, 2020

In the tweet, @gsheamercer writes, “today on my day off my job forced us to do a massive catering order for the columbus police department. today on my day off my job forced us to do a massive catering order for the columbus police department. the staff walked out and was fired. the staff walked out and was fired. black lives matter.

Catering 145

Catering Accounting Server Scheduling 145

Lodging Magazine

JUNE 26, 2023

The integrated iOS and payment device solution simplifies guest service for hotel restaurant servers, providing them with an effortless tool to cater to their […] The post Shiji and IPORT Introduce All-in-One Tablet and Payment Device Solution appeared first on LODGING Magazine.

Server 59

Server Catering Guest Services Magazine 59

LimeTray

JANUARY 13, 2025

Limited Customization Options Many restaurant POS systems offer standard features that may not cater to a restaurant’s specific needs, leading to inefficiencies in operations. On-Premise Restaurant POS System On-premise restaurant POS systems are installed directly on local hardware, like a computer or server.

POS Systems 52

POS Systems Training Maintenance Server 52

Restaurant Engine

OCTOBER 30, 2024

You touched on your food connoisseurs with your kitchen video, and now it’s time to cater to your drinkers. If they are watching a video and then come into your restaurant a week later, they will recognize their server. Some ideas for videos behind the bar include: Showcasing your bartender making a particular drink.

Marketing 59

Marketing Server Catering Accounting 59

EATER

FEBRUARY 18, 2021

Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. While he was furloughed, a friend who works in catering contracted COVID-19, which quickly escalated into what Luis calls a “close-to-death encounter.”

Front of House 115

Front of House Server Catering Scheduling 115

LimeTray

JANUARY 20, 2025

However, for servers, relaying these customizations accurately to the kitchen can be a high-stakes game of telephone. A modern POS system eliminates guesswork in order management, allowing servers to accurately capture orders, handle special requests, and transmit them to the kitchen. Oh, and make it vegan.” Cue the panic.

POS Systems 52

POS Systems Reservations Server Scheduling 52

7 Shifts

JULY 12, 2023

She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. And then he had the catering company and then he was also a consultant at several other different restaurants and hotels. So, instead of, we don't want them to be like, 'Let me get your server'. I'll let your server know.

Server 148

Server Book Training Catering 148

7 Shifts

JUNE 20, 2022

There's no dining room, no storefront, no servers, and in some cases not so much as a sign. It is typically used by restaurants, caterers, and food trucks. No servers to catch problems before they reach the customer. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market.

Front of House 174

Front of House Presentation Kitchen Operations Server 174

Modern Restaurant Management

JANUARY 15, 2020

Similarly, if you plan to install the software on a server to allow multiple users to access it remotely or from a local server, make sure that your software and license allows the same. Legislation Compliance. Make sure the software package you use is legally compliant. Mobility Requirement.

Server 104

Server Scheduling Information Accounting 104

Restaurant Engine

JANUARY 22, 2025

Your restaurant servers have an enormous influence on their guests. Its knowing your customers and catering to their needs. Its also important to review pricing as food costs fluctuate. Train Your Staff Menu engineering doesnt stop with your new menu. You want to train your staff about which dishes to promote.

Training 52

Training Server Pricing Catering 52

OpenTable

MARCH 20, 2023

Train your servers to tell the story behind the ingredients and proudly promote the farmers and purveyors you love. If you would like to cater to eco-friendly diners and make sustainability part of your mission, there are concrete steps, big and small, you can start taking today.

Server 97

Server Training Pricing Information 97

EATER

APRIL 28, 2023

I cater events and private dinner parties, too. I learned that the program was pretty much vegan, minus three classes, and it was the only program that I had heard of that catered to what I wanted to do. Being well-rounded in restaurants — having management skills and server skills, along with cooking skills — is really important.

Front of House 129

Front of House Events Catering Back of House 129

7 Shifts

OCTOBER 1, 2024

Offer multiple payment options, including contactless and mobile payments, to cater to different customer preferences. If you’ve ever experienced having your orders mixed up, it’s probably because the kitchen and servers weren't on the same page. The checkout process is another area where you can reduce friction.

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

FEBRUARY 18, 2020

Virtual restaurants can cater to different consumers, expanding clientele. When it’s tough to hire enough servers, you create your business based on that need. " Mike O’Hanlon, Head of Catering Partner Business, ezCater. Catering benefits from this trend.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 38 percent prefer to order directly from a server when ordering drive-thru, 38 percent prefer to order from their mobile device. 55 percent plan to add more space for pick-up.

Server 215

Server Pricing Marketing Sanitation 215