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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

In today’s competitive restaurant landscape, providing memorable customer experience is essential. By creating dining experiences that feel unique to each guest, restaurants can foster stronger connections with their patrons and encourage repeat business. Creating personal experiences for customers requires the right leadership.

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity. And you’re getting them for free!).

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Could the Automat Revival Solve Restaurant Staffing Issues?

Modern Restaurant Management

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Even international sushi restaurants adapted this model, like YoSushi. Present Staffing Issues at Restaurants.

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How to Tell If You Should Start Catering

Restaurant Engine

People love your food, and they want it outside your restaurant, too. You have a restaurant, and people already love your food. Some of your customers have even asked about catering options. But is a client base enough to start your catering business? In this article, we look at how to tell if you should start catering.

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Tech Will Help Restaurants Do More with Less in 2023

Modern Restaurant Management

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Beyond putting guest data insights at servers’ fingertips, data science tools will deepen the personalization possibilities.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

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How to Make Your Restaurant a Solo Dining Destination

Modern Restaurant Management

We’re seeing more and more of it: people at our restaurants choosing to sit by themselves and have their meal alone. restaurant visits to a record 35 percent. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic.

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