Revenue Hub

JULY 10, 2023

It enables properties to differentiate themselves from the competition by catering to specific audiences, helping to position themselves better for specific traveler profiles, thus creating a competitive advantage. Group The group segment refers to guests traveling in a group that has blocked several rooms in advance at a special rate.

Marketing 98

Marketing Special Events Book Article 98

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. Distribution is complex and will not be uniform for all structures.

Book 97

Book Information Reservations Catering 97

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Ask the team if this space could generate revenues by offering food & beverage delivery such as picnic baskets or special occasion dinners, celebrations outside of catering, identifying communal workspace, or promoting outside guest passes to the local community.

Reservations 96

Reservations Book Catering Special Events 96

Revenue Hub

OCTOBER 17, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Concierge 109

Concierge Events Book Catering 109

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

Special Events 97

Special Events Book Information Reservations 97

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

Special Events 96

Special Events Book Information Reservations 96

Revenue Hub

MAY 17, 2024

Properties can offer a discount on spa services or special event tickets based on their history and interests. Guests want options and they are more likely to select services or special offers catered to them.

Marketing 109

Marketing Travel and Tourism Book Communication 109

SiteMinder

JUNE 12, 2024

Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers. To help explain this further, please watch this video explaining yield management’s evolution to revenue management: There’s also a distinct difference between reservations management and revenue management.

Pricing 98

Pricing Book Reservations Events 98

Revenue Hub

JUNE 27, 2023

Properties can offer a discount on spa services or special event tickets based on their history and interests. Guests want options and they are more likely to select services or special offers catered to them.

Marketing 98

Marketing Book Travel and Tourism Communication 98

Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

7 Shifts

JUNE 16, 2024

Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 78

Marketing Catering Events Reservations 78

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? If you're catering to young customers looking to make the most of the weekend, use words and visuals that carry a “ seize the day” vibe. Special events such as birthdays and anniversaries also show how much you care about them. In this case, “Reserve your table” or “Grab your menu” could work.

Reservations 78

Reservations Marketing Blog Events 78

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Concierge 59

Concierge Events Book Marketing 59

eZee Absolute

AUGUST 31, 2022

Host a special event. Offering discounts and packages quickly draw travelers into your hotel, intrigues them to make a reservation, and help you boost occupancy. Host a special event. And if they are staying at your property, they would expect something special. How Can Hotels Prepare for Diwali?

Special Events 52

Special Events Pricing Events Book 52

SiteMinder

JULY 13, 2024

Inventory management Along with managing inventory per rate-type, inventory management considers how rooms are allocated across your booking channels, optimising the mix of direct bookings, online travel agency reservations (OTAs), traditional travel agents and everything in between.

Pricing 98

Pricing Book Budgeting Marketing 98

Modern Restaurant Management

AUGUST 2, 2024

Thirty-seven percent said they’re expanding catering operations. Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. The financial implications are massive. However, affordable Michelin dining options still exist.

Pricing 100

Pricing Training Marketing Book 100

Synergy Suite

OCTOBER 5, 2023

This could include renting out space or property to other businesses or for events, any sort of income generated from membership or loyalty programs, income generated from partnerships or joint promotions, or income from catering services that are above and beyond the price of just the food.

Catering 52

Catering Information Events Labor Cost Controls 52

SiteMinder

JULY 4, 2024

It’s not only about catering to incoming traffic but also assimilating and feeling a part of the surrounding community. If travellers are greeted by monotone staff, stock-standard rooms, no special events, and mediocre amenities, they’ll be especially disappointed because you haven’t delivered on the promise that you hooked them with.

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

Scheduling 189

Scheduling Server Reservations POS Systems 189

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

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Reservations Information Events Catering 196