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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

By collecting and analyzing data from customer orders, reservation history, and feedback, restaurants can offer a more tailored experience. Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

As more and more people partake in the experience and more restaurants implement measures catered specifically to solo diners, a customer-centric approach is key. Catering to solo diners is more just than seating them as restaurants would any other customer.

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How to Choose the Best Channel Manager for a Hotel Business

Hotelogix

It automatically updates room availability, rates, and reservations across all these platforms. If you’re running vacation rentals or apartments, it should also work with platforms catering to those niches. This keeps everything consistent and reduces errors. The best channel manager is easy to understand and use from day one.

Book 130
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The Next Generation of Catering Is Coming for Your Dinner Party

EATER

Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. Though there are plenty of good catering options out there, the branding sucks. Welcome to the New Catering.

Catering 126
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Hatching a Plan for Easter to Increase Bookings and Revenue

Revenue Hub

Since school holidays often align with Easter, parents are keen to secure child-friendly accommodations, early dining reservations, and engaging activities for their little ones. Domestic vs. international travellers : While local visitors may make spontaneous reservations, international guests require more planning time.

Book 101
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The Opportunities for Highly ADA-Compliant Hotels

Larry Mogelonsky

Nevertheless, the aging baby boomer generation underscores the need for hotels to better cater to this market gap. As seen in the cruise industry, catering to disabled guests can be highly profitable. Above all, ensuring compliance and training your teams to empathize with these guests is simply the right thing to do.

Training 130
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Staffing changed during this time as well to cater to the off-premises customer experience. The operational challenges brought on by the pandemic, such as limited staffing and food inventory planning due to supply chain issues, made it clear that reliable reservations are essential.