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While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with the scan of a smartphone. .” Since then, the practice has become ubiquitous.
Meeting the Demand for Healthier Menu Options One of the primary ways restaurants are catering to wellness-conscious diners is by expanding their healthy menu options. Catering to Customers with Dietary Restrictions The last decade has seen an increase in awareness around food allergies and sensitivities.
As more and more people partake in the experience and more restaurants implement measures catered specifically to solo diners, a customer-centric approach is key. Catering to solo diners is more just than seating them as restaurants would any other customer.
Nutrition Counseling: Personalized nutrition plans and educational sessions on healthy eating help residents make informed food choices. With on-site dietitians or nutritionists, communities can cater to dietary preferences and requirements that promote long-term health.
Some ways to enhance loyalty include: Personalized Service: Empower servers with information on guest preferences and past orders to provide a seamless experience. 3 – Create Unique Dining Experiences Elevate the dining experience with offerings that cater to the desires and lifestyles of your target customers.
A banquet can take various forms, including plated meals, buffets, and cocktail receptions, catering to different occasions and preferences. The design may vary based on the type of events catered to—formal or informal. It improves coordination between catering, front desk , and housekeeping staff.
With the post-pandemic return-to-office, business catering is in full swing. But business catering is a different beast requiring different menus, operations, and technology. What are the primary differences in business catering vs. party catering? Business catering is complex and high stakes.
Rising disposable income and the need to cater to the diverse preferences of everything from Baby Boomers to Gen Z and Millennials will be critical when building a personalized approach that is both sustainable and meaningful to all ages.
If you’re running vacation rentals or apartments, it should also work with platforms catering to those niches. Customization for Different Property TypesWhether you’re running a boutique hotel or holiday rentals, the system should cater to your needs. The best channel manager is easy to understand and use from day one.
From there, emphasize how your unique amenities or services can cater to their upcoming event or group stay. From scheduling a call or requesting more information to booking a site visit, guide recipients on the next steps to move the conversation forward. Make the CTA prominent and easy to act upon.
The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day.
With this comprehensive understanding of your guest segments, you can develop targeted service offerings that cater to their specific needs and preferences. Now that you have a comprehensive measurement framework in place, you can make informed decisions about your hotel's strategic direction and resource allocation.
Smart Room Technology Smart technology in rooms, such as digital TVs, motion sensors, and mood lighting, will cater to tech-savvy travelers, particularly Gen Z. Staying informed and adaptable will be key to thriving in the future of hospitality. This integration ensures a modern and comfortable stay, aligned with guest expectations.
Promote wellness packages that cater to men-only retreats Our research reveals a shift from traditional lads holidays, with more men seeking retreats focused on mental wellbeing. How your properties can prepare: Your properties can cater to adventurous older travellers by highlighting activities such as windsurfing, canoeing and bike tours.
NB: This is an article from HotStats Subscribe to our weekly newsletter and stay up to date The right comp set doesnt just offer data; it delivers context, enabling hotel operators to make informed decisions that optimize operations and boost profitability.
Restaurants will need to ramp up their accommodations for large parties and catering. If a restaurant does not already have a catering or sales manager, they may want to consider finding someone for this role so that gatherings run smoothly. Menus will need sufficient information about the ingredients and their sources.
Understanding these benefits can help you make informed decisions about implementing such strategies in your accommodation business. By allowing early arrivals and late departures, you cater to the varying needs of travelers, making their stay more enjoyable.
Understanding your target audience: Different hotels cater to different markets, and different OTAs cater to different regions and audiences. If you want to attract domestic travelers, then partner with OTAs that cater to domestic travelers and are well-known in your region. Don’t miss this BIG opportunity.
Yet, a 2023 report by the Institute of Practitioners of Advertising says that just 7% of women aged 49 to 64 feel that brands and retailers are doing an adequate job catering to them at this stage of life. Brands should leverage digital platforms to offer personalized, accessible solutions that enhance engagement and continuity of care.
Liquid & Larder Co-Founders and Directors James Bradley and Warren Burns say the venue won’t compromise on quality but will serve at a dynamic pace to cater for a wider range of customers. Alfie’s is set to open this September, with more information to come in the near future.
Get to Know Your Audience Create detailed profiles of your customers to tailor your content effectively: Business travelers: Highlight amenities like fast Wi-Fi, meeting rooms, and easy check-in/out processes to cater to their needs. This makes it simpler for hotels to keep track of everything and provide a better experience for their guests.
The Australian Restaurant and Café Association (ARCA) is led by former Restaurant & Catering Australia (R&CA) CEO Wes Lambert, who is joined by restaurateur and chef Neil Perry AM (Margaret) as chair and Chris Lucas (Lucas Restaurants) as deputy chair. Taxation is broken,” said Perry, who mentioned payroll tax.
If you’re catering to a Gen Z crowd (younger, with less money), you’ll want to be near public transportation. Including this information in your business plan will show investors your location choice is an informed one. Your restaurant may be able to offer better access than others if you can find the right location.
Compliance with industry standards like PCI DSS ensures that sensitive financial information is protected. Multiple Payment Options: These solutions can accommodate various payment methods, making it easier for hotels to cater to guests’ diverse preferences. These options include credit cards, mobile payments and digital wallets.
It expands our market reach, effectively addressing the Saudi Arabian hospitality sector by assisting hotels to automate the process of sharing guest information with authorities. Hotelogix is now compliant with Shomoos.
In addition to the ranked lists and company contact information, it features reports, based on interviews with industry executives, from brands to owners and developers, management companies to brokers, and architects and designers to purchasing companies.
In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure. For travelers seeking informed decisions, Tripadvisor is a highly valuable resource. With Kayak, you have a powerful tool to compare options and make informed choices.
Restaurants have helped to make these meetings more interactive by offering catering and events services to their corporate clients and virtual staff. Announce your virtual events via email, social media, your website, and anywhere else you post information for customers and prospects.
Some common examples of why a restaurant might rebrand are: The locals that held your restaurant afloat aren’t coming in as much Your food used to cater to a lower price point, but you are trying to increase your quality You’ve acquired a business that needs to improve business materials for menus, signage, merchandise, etc.
In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments. For example, your target market is mainly business travelers.
It automatically extracts key order details—such as account information, location, and the orderer's name—regardless of how the order is submitted. Return to office ordering : Restaurants are seeing a shift in demand, with increased orders for office catering and lunch pickups.
When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.
However, you have access to powerful KPIs (key performance indicators) that can support with making more informed choices: Displacement analysis: Ensure group bookings dont undercut higher-value transient revenue. Why not take the same approach to event spaces, catering, and equipment rentals?
Facilitate transportation by offering information on local transport options or partnering with ride-sharing services. If your hotel caters to families, highlight family-friendly amenities to encourage bleisure extensions with loved ones. Provide curated local guides (digital or print) highlighting nearby attractions and restaurants.
This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.
Additionally, these solutions provide valuable insights into market trends and competitor pricing, empowering hoteliers to make informed decisions. For the ease of understanding, we have enlisted a couple of supreme tools available in the market to cater this parameter called RevPar.
Listen to your customer Listening to your customer is not just about acknowledging their complaints, picking up the phone or catering to their demands at your front desk. If they are a first-time visitor, you can also inform them about tourist attractions and experiences in the area.
The Estate Diet will go beyond traditional wellness cuisine by integrating personalized nutrition plans that are directly informed by each guests medical diagnostics. How will The Estate Diet offer a differentiated culinary presentation from other luxury hotel brands actively pursuing wellness-based F&B?
” An on-page search engine optimization (SEO) strategy will make it clear that your property caters to groups and events and help your content rank higher in search results than your competitors. Then, once a group lands on your website, make it as easy as possible to complete the booking.
One study shows that 95 percent of guests would go back to a restaurant again if they had a pleasant experience and the staff catered specifically to their personal preferences. They need to have the latest information. This kind of customer service can only happen if employees feel fulfilled, happy, valued, important at work.
A loyalty program should cater to the customer’s convenience and peace of mind — so keep safety and security at the forefront. While customer loyalty apps offer the benefit of being touch-free, they often require extensive personal information such as names, email addresses and birth dates.
In the past, brands had to cater to different customer types with little knowledge about their ordering preferences. On the surface, this may not mean much, but when you consider the impact that personalization can have, catering to different personas could be a make or break when it comes to customer loyalty.
Data to consider includes: Demographics: Information such as gender, race, income, and age can reveal trends and patterns within specific groups. Personal Information: Contact details such as phone numbers or email addresses can help you reach your audience through additional channels.
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