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Axel Hotels enhances guest services and efficiency with Welcome Pickups and SiteMinder

SiteMinder

And, thanks to SiteMinder’s comprehensive channel manager, which provides guest reservation data to compliment personalised data on guests, the dynamic collaboration between SiteMinder and Welcome Pickups has significantly transformed the operations of Axel Hotels.

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How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

With guests leaving reviews on OTA platforms, your business gains good credibility, facilitating further bookings from across the globe. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

Book 268
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Guide to starting a hotel business | Mews

MEWS

A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating a comfortable, home-away-from-home experience for travelers. However, under certain circumstances, they can also cater to long-term guests.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

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5G-Powered Hospitality Industry: A New Era in Guest Services

eZee Absolute

Contactless Services: In a post-pandemic world, the demand for contactless services has skyrocketed. 5G technology supports contactless check-in, smart room controls, and mobile keys, reducing physical touchpoints and ensuring a safer, more hygienic stay for your guests. The future is bright, and 5G is your bridge to it.

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Restaurants Coping with Inflation

Modern Restaurant Management

.” Ranbir Bhatia, General Manager of Benares in Wyckoff, NJ, says they have also been bearing the higher costs and trying not to pass them on to guests for as long as possible. “We raised our prix-fixe lunch price by $1 and have increased catering prices minimally. We can only pass the cost onto our guests so far.”

Pricing 201
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Everything You Need To Know About Hotel Operations Management

InnQuest

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Navigating this intricate process demands a keen understanding of both the art and science behind exceptional guest service.