Hotelogix

DECEMBER 7, 2023

  Benefits of Partnering With OTAs With about 40% to 50% of reservations being driven from OTAs, these online platforms have become crucial to every hotel's distribution strategy. Understanding your target audience: Different hotels cater to different markets, and different OTAs cater to different regions and audiences.

Book 268

Book Budgeting Catering Strategic Planning 268

Modern Restaurant Management

MARCH 11, 2025

The main part of our business is catering, which of course was all but dead during the pandemic. – Amy DePaoli, Director of Marketing of honeygrow Five years after the COVID-19 pandemic, the restaurant industry has fully embraced a digital-first dining experience, transforming how guests interact with restaurants.

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POS Systems Marketing Server Communication 188

InnQuest

MARCH 2, 2023

By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty. In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

eZee Absolute

JULY 17, 2024

To cater to this influx, Celebrant Hotel had to ensure seamless operations and exceptional guest experiences. Booking disparity was another major issue, causing double bookings and missed reservations, resulting in guest dissatisfaction. Celebrant Hotel , located just 2.5

Guest Satisfaction 52

Guest Satisfaction POS Systems Reservations Book 52

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

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Guest Satisfaction Book Communication Catering 52

SiteMinder

NOVEMBER 24, 2024

In exchange for fees, the franchisor provides access to brand recognition, marketing resources, reservation systems, and operational support. These fees cover the cost of maintaining the brand’s infrastructure, such as reservation systems and operational support. This makes it an ideal choice for owners of small to medium-sized hotels.

Budgeting 52

Budgeting Catering Guest Satisfaction Training 52

Hotelogix

SEPTEMBER 19, 2024

Online Booking vs. Travel Agency: The Basics Online Booking refers to the process where travelers directly reserve accommodations through websites or mobile apps, often referred to as Online Travel Agencies (OTAs) like Booking.com, Expedia, or Airbnb. They can modify their bookings anytime without needing to consult an agent.

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Book Demo Guest Satisfaction Reservations 130

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.

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Information Guest Satisfaction Catering Document 109

Hotelogix

AUGUST 13, 2024

Instead of selling rooms as a standard package, ABS allows guests to customize their stay by selecting specific features they value, such as a balcony, ocean view, high floor, or access to exclusive amenities while booking their rooms. This customization enhances guest satisfaction and opens up new revenue opportunities for hotels.

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Guest Satisfaction Pricing Book Demo 130

eZee Absolute

JANUARY 28, 2025

Software Advice Frontrunners- Vacation Rental Acknowledging eZee Absolutes capability to cater to diverse property types, this recognition highlights its suitability for managing vacation rentals alongside hotels. All rights reserved. Its user-friendly interface significantly simplifies daily operations.” or its affiliates.

Marketing 52

Marketing Guest Satisfaction Housekeeping Reservations 52

Hotelogix

JANUARY 18, 2024

As mentioned above, it is a crucial tool for two primary reasons - it simplifies the booking process for your guests and drives revenue for your hotel by bypassing third-party booking fees. Features of a booking engine you need to look for  A robust booking engine is about more than just accepting reservations.

Book 130

Book Catering Reservations Guest Satisfaction 130

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS? Who can avail this feature?

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Reservations Book Guest Satisfaction Pricing 104

Hotelogix

FEBRUARY 13, 2025

In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. Example in Action: Imagine a guest booking a standard room. Practical Upsell Ideas: Early check-ins or late check-outs.

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Guest Satisfaction Book Reservations Catering 100

SiteMinder

MARCH 25, 2025

A gym isnt just another amenityits a way to boost guest satisfaction and set your property apart. Investing in your gym means investing in the kind of experience that todays guests actively seek out. Guests have access to a massive, high-end gym, group classes, personal training, and wellness services like cryotherapy.

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Training Catering Blog Guest Satisfaction 52

SiteMinder

NOVEMBER 13, 2023

This partnership marks a significant milestone for CLLIX, enhancing its ability to cater to corporate clients, consortia, and Travel Management Companies. Committed to innovation and guest satisfaction, CLLIX operates a diverse portfolio of hotels and apartments catering to leisure and business travellers.

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Guest Satisfaction Catering Book Reservations 105

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

Reservations 52

Reservations Book Information Guest Satisfaction 52

Revenue Hub

MARCH 20, 2024

Seamless Booking Process Make booking a breeze with a seamless reservation system that transforms dreams into reality with the click of a button. Implement an easy-to-use reservation system that allows guests to check availability, view room options, and complete bookings with minimal effort.

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Book Guest Satisfaction Reservations Article 109

eZee Absolute

JANUARY 23, 2025

eZee Absolute gives you a streamlined and efficient multi-property system that handles everything from reservations to invoicingall under one umbrella. Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. And now with AI, you can cater to your guests even better.

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Housekeeping Reservations Front Desk Operations Property Management 52

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.

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POS Systems Book Pricing Catering 108

Revenue Hub

MAY 14, 2024

The majority of these systems can be integrated into an existing hotel website to function primarily as its reservation processing system. Responding to reviews is a great way to demonstrate that you value guest feedback. They can also work as the hotel website, using customisable website templates.

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Book Guest Satisfaction Reservations Communication 107

Revenue Hub

OCTOBER 26, 2023

This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector. By integrating BNPL with the booking engine, guests can reserve their stays without the immediate financial burden of paying the full amount upfront.

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Book Reservations Budgeting Guest Satisfaction 109

STAAH

SEPTEMBER 5, 2023

An integrated booking engine within the website streamlines the reservation process, enabling seamless transactions and driving direct bookings. In case you are looking for a website solution checkout STAAH InstantSite Website Streamlined Booking Engine An online booking engine is a pivotal element in closing the sale with potential guests.

Book 104

Book Guest Satisfaction Reservations Pricing 104

Revenue Hub

SEPTEMBER 6, 2023

An integrated booking engine within the website streamlines the reservation process, enabling seamless transactions and driving direct bookings. Streamlined Booking Engine An online booking engine is a pivotal element in closing the sale with potential guests. Having a mobile-friendly website is a must in today’s time.

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Book Guest Satisfaction Reservations Article 104

Revenue Hub

AUGUST 28, 2024

Additionally, outdoor venues and resorts witness a spike in reservations for summer family reunions. This segment typically commands the highest revenue streams thanks to its considerable spending on catering, venue rentals, and technical support. As summer concludes, September and October herald a resurgence in event planning.

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Events Scheduling Catering Book 103

Hotelogix

NOVEMBER 29, 2024

The challenge here is finding ways to increase guest satisfaction. Management must cater to their needs as easily and carefully as possible. How can a hospitality business adhere to the whims of individual guests without leaving gaps in the upkeep of other departments? Instead, consider if the PMS: 1.

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Guest Satisfaction Valet Services Housekeeping Document 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Ultimately, you can't cater to the changing needs of your guests.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

STAAH

MAY 24, 2023

2)Booking window visibility: Knowing the average booking window gives accommodation owners insights into the timing of reservations. 3)Identifying traveller type: Market insights enable hoteliers/accommodation providers to categorize guests based on various criteria such as family travellers, international tourists, business travellers, etc.

Marketing 98

Marketing Information Pricing Guest Satisfaction 98

Revenue Hub

OCTOBER 25, 2023

GDS connects travel professionals, such as travel agents, with hotel inventory, facilitating real-time reservations. By plugging into GDS, hotels gain access to a massive pool of potential guests. Increased Bookings: It’s a valuable source of reservations, especially from corporate travelers and travel agencies.

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Book Reservations Pricing Information 109

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. In fact, 93% of guests expect hotels to outline their safety and hygiene measures. Atmospheric Lighting.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

SiteMinder

DECEMBER 13, 2023

And, thanks to SiteMinder’s comprehensive channel manager, which provides guest reservation data to compliment personalised data on guests, the dynamic collaboration between SiteMinder and Welcome Pickups has significantly transformed the operations of Axel Hotels.

Guest Services 98

Guest Services Communication Concierge Guest Satisfaction 98

Revenue Hub

NOVEMBER 20, 2023

Check-in and check-out Capitalizing on check-in and check-out drives revenue while ensuring guest satisfaction. When guests can arrive early or leave late depending on their travel plans, it puts them in charge of their experience and provides much-needed flexibility. Theme parties are another big trend.

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Concierge Book Guest Satisfaction Document 103

Hotel Owner

JUNE 30, 2023

Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction. Maintaining high standards is a symbiotic process: satisfied guests often become repeat visitors, while bookings are bolstered by positive reviews.

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Travel and Tourism Strategic Planning Procurement Concierge 105

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

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POS Systems Training Guest Satisfaction Front of House 130

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. One might wonder, “How is this possible?” Are you looking forward to automating your daily hotel operations?

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Maintenance Pricing Guest Satisfaction Marketing 135

Revenue Hub

JULY 31, 2023

About 63% of their communications catered to individual customers. For those guests who make their way to a hotel website but don’t convert, reservation recovery technology can turn abandoned visits into revenue opportunities.

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Book Travel and Tourism Reservations Communication 98

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. By offering rooms for shorter pockets of time, hotels can capitalize on periods of low occupancy and maximize their revenue potential.

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Catering Guest Satisfaction Budgeting Scheduling 69