Modern Restaurant Management

MARCH 11, 2025

While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure.

POS Systems 188

POS Systems Marketing Server Communication 188

InnQuest

MARCH 2, 2023

By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty. In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Revenue Hub

MARCH 28, 2023

Finally, by optimizing their pricing and promotions based on customer behavior and demand patterns, hotels can maximize their revenue potential and profitability. What are the Benefits of Offer Segmentation to Guest Satisfaction and Guest Experience?

Guest Satisfaction 68

Guest Satisfaction Pricing Book Information 68

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. Personalized dining experiences are also emerging as the new standard for guests.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

Hotelogix

FEBRUARY 13, 2025

Get to Know Your Audience Create detailed profiles of your customers to tailor your content effectively: Business travelers: Highlight amenities like fast Wi-Fi, meeting rooms, and easy check-in/out processes to cater to their needs. TripAdvisor says 83% of travelers claim reviews help them choose the right hotel.

Book 130

Book Catering Reservations Demo 130

Hotelogix

DECEMBER 7, 2023

These platforms work like magic to spread the word about property, inventory, prices, offers, etc. Understanding your target audience: Different hotels cater to different markets, and different OTAs cater to different regions and audiences. Choosing the right OTAs to partner with requires research and strategic planning.

Book 268

Book Budgeting Catering Strategic Planning 268

Hotelogix

AUGUST 13, 2024

Instead of selling rooms as a standard package, ABS allows guests to customize their stay by selecting specific features they value, such as a balcony, ocean view, high floor, or access to exclusive amenities while booking their rooms. This customization enhances guest satisfaction and opens up new revenue opportunities for hotels.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

STAAH

MAY 7, 2024

Ensuring guest satisfaction should be the cornerstone of your approach. Your sales strategy must reflect a dedication to providing an exceptional guest experience while also prioritizing maximizing room bookings. Let’s explore some effective sales strategies that maintain guest satisfaction while driving bookings.

Marketing 109

Marketing Guest Satisfaction Banquet Operations Book 109

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

Guest Satisfaction 96

Guest Satisfaction Pricing Article Scheduling 96

Revenue Hub

APRIL 23, 2024

By segmenting guests accordingly, properties can increase revenue and enhance guest satisfaction. This shift towards personalized experiences can lead to tangible outcomes such as improved guest loyalty, increased revenue streams, and enhanced operational efficiency.

Guest Satisfaction 107

Guest Satisfaction Article Information Budgeting 107

Hotelogix

OCTOBER 4, 2024

A channel manager allows you to update room availability, pricing, and bookings across multiple platforms like Booking.com, Expedia, and more—all from one place. This tool not only simplifies operations but also helps maximize revenue and improve the guest experience. What is a Channel Manager? 

Pricing 130

Pricing Book Guest Satisfaction Demo 130

SiteMinder

OCTOBER 10, 2023

What is hotel price monitoring? Hotel price monitoring is a crucial practice that involves tracking the prices of hotel rooms, both within your own portfolio and across competitors. This data-driven approach enables you to make informed pricing decisions , ensuring you remain competitive in the market while maximising revenue.

Pricing 59

Pricing Guest Satisfaction Information Catering 59

SiteMinder

NOVEMBER 24, 2024

This allows you to identify strengths, address weaknesses, and make informed decisions about pricing, services, and operations. Hilton Worldwide Hilton has built a reputation for innovation and guest satisfaction across its portfolio of brands, which includes Hilton Garden Inn, Hampton by Hilton, and the iconic Waldorf Astoria.

Budgeting 52

Budgeting Catering Guest Satisfaction Training 52

Revenue Hub

DECEMBER 1, 2023

NB: This is an article from APS (Above Property Services) Subscribe to our weekly newsletter and stay up to date In response to these challenges, the industry is turning towards innovative pricing strategies, with Attribute-Based Selling (ABS) (also known as Attribute-based Pricing) emerging as a notable trend.

Pricing 109

Pricing Guest Satisfaction Presentation Article 109

Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. Hotel revenue management involves strategically adjusting your hotel's pricing and availability to maximize revenue.   What is Revenue Management in Hotels?

Pricing 130

Pricing Download Book Budgeting 130

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.

Information 109

Information Guest Satisfaction Catering Document 109

Hotelogix

AUGUST 6, 2024

Utilizing guest data to personalize offers can lead to higher uptake of ancillary services. Dynamic pricing strategies: Move beyond static pricing and adopt dynamic pricing for rooms. Utilize data analytics to forecast demand accurately and adjust prices in real-time. Read Also: What is Dynamic Pricing in Hotels?

Travel and Tourism 130

Travel and Tourism Book Pricing Training 130

Metasphere

OCTOBER 26, 2023

By integrating automated systems for efficient bookings, personalized guest services, and seamless check-in experiences, hotels are not only adapting to the evolving needs of their customers but also prioritizing guest satisfaction in an era where opinions hold significant sway over business success.

Guest Satisfaction 52

Guest Satisfaction Training Catering Workshop 52

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.

POS Systems 108

POS Systems Book Pricing Catering 108

Revenue Hub

AUGUST 28, 2024

Sophisticated digital marketing and data-driven strategies are essential to engage potential guests before they even begin considering their options. Personalized Experiences: Modern travelers expect personalized offerings that cater to their specific preferences, such as customized room settings and tailored communications.

Guest Satisfaction 103

Guest Satisfaction Article Communication Book 103

InnQuest

JULY 10, 2023

As markets continue to prioritize brands that cater to individual preferences the best, every business’s success depends on how well it offers personalized experiences to end-users. This is especially true in the global hospitality market – an industry where businesses strive to offer memorable stays for a diverse range of guests.

Marketing 130

Marketing Catering Budgeting Pricing 130

SiteMinder

OCTOBER 10, 2023

What is discount pricing? Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability.

Pricing 59

Pricing Guest Satisfaction Book Events 59

Hotelogix

JUNE 21, 2024

Banquet Event order means a blueprint that includes everything that is part of the event, from event planners to catering teams —know precisely what they need to do and when. It guides operational teams about the setup, timings, decorations, catering and service expectations.

Events 130

Events Document Catering Scheduling 130

Hotelogix

SEPTEMBER 19, 2024

These platforms provide a self-service model that allows guests to compare prices, read reviews, and book rooms at their convenience. Conversely, if you cater to clients looking for personalized service—such as luxury travelers or those planning complex itineraries—a travel agency may be more beneficial.

Book 130

Book Demo Guest Satisfaction Reservations 130

Revenue Hub

NOVEMBER 9, 2023

Step 2: Strategic Pricing and Inventory Management Now it’s time to dive into pricing and inventory management. Implement Dynamic Pricing Consider implementing dynamic pricing for groups. Rather than offering a fixed rate, adjust prices based on demand and lead time. This step holds the key to maximizing revenue.

Book 109

Book Pricing Guest Satisfaction Article 109

Hotelogix

JANUARY 18, 2024

It should help you offer various multi-currency secure payment methods to cater to all guests, whether they prefer credit cards, PayPal, or other digital wallets. Hotel PMS integration: Guests appreciate up-to-date information.   Once you have completed all the necessary tasks, you can integrate the booking engine.

Book 130

Book Catering Reservations Guest Satisfaction 130

Revenue Hub

JANUARY 11, 2024

Whether it’s adding extra nights, bringing family members, or indulging in luxury amenities, personalised experiences contribute to higher guest satisfaction. Attribute-Based Pricing Takes Centre Stage As personalised experiences become more sought after, attribute-based pricing is expected to dominate in 2024.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Hotelogix

JANUARY 29, 2025

Smart tech isn’t just about impressing guests – it’s a powerful tool for boosting your bottom line. Here’s the scoop: Dynamic pricing strategies : AI-powered systems adjust rates in real-time based on demand, events, and competitor pricing, maximizing revenue per available room (RevPAR).

Concierge 145

Concierge Training Pricing Book 145

STAAH

MAY 24, 2023

This information helps in optimizing pricing strategies and promotional activities, allowing properties to offer the right deals at the right time. This insight allows them to fine-tune their cancellation policies, striking a balance between guest satisfaction and minimizing potential revenue loss.

Marketing 98

Marketing Information Pricing Guest Satisfaction 98

Revenue Hub

JANUARY 9, 2024

Room sales are on par with pre-pandemic levels, and hotels have started to experience a slight price resistance. Increasing the occupancy and ADR will be more challenging, so in 2024, it is about optimizing the value extracted from each guest interaction and strategically using technology to enhance profitability.

Guest Satisfaction 106

Guest Satisfaction Article Pricing Catering 106

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. One might wonder, “How is this possible?”

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.   Attracting potential guests Competition is heating up, and guests have become more price-conscious.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

AUGUST 28, 2024

This segment typically commands the highest revenue streams thanks to its considerable spending on catering, venue rentals, and technical support. However, maximizing these periods requires that your team has the right sales, catering and event management software.

Events 103

Events Scheduling Catering Book 103

SiteMinder

MARCH 20, 2024

With unique positioning and unwavering commitment to guest satisfaction, Neera Retreat and its 53 rooms has become a preferred choice for travellers seeking tranquillity and rejuvenation amidst the chaos of urban life.

Guest Satisfaction 98

Guest Satisfaction Pricing Book Catering 98

STAAH

SEPTEMBER 5, 2023

OTAs provide travelers with options for comparing prices and deals, making them a crucial channel for attracting bookings. Reputation Management – Nurturing Guest Relations Responding to online reviews in a timely manner is crucial for maintaining your property’s reputation.

Book 104

Book Guest Satisfaction Reservations Pricing 104

STAAH

FEBRUARY 14, 2024

STAAH CRS is designed to cater to a diverse range of properties within the hospitality industry. With real-time updates on room inventory and rates, hotels can implement strategic pricing and promotional strategies to attract more bookings and revenue. Who can avail this feature?

Reservations 104

Reservations Book Guest Satisfaction Pricing 104