Hotel Owner

OCTOBER 7, 2024

This technological shift presents hoteliers with a variety of opportunities and challenges, which have implications for guest satisfaction, operational efficiency, and overall business sustainability. Initial costs and maintenance Implementing contactless technology comes with significant upfront costs.

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Guest Satisfaction Maintenance Concierge Catering 117

Hotelogix

JULY 11, 2024

They also struggle with rising operating costs, including utilities, maintenance, and staffing. Embrace personalization Offering personalized experiences can significantly impact guest satisfaction and loyalty. Tailor your services and packages to cater to diverse guest preferences.

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Pricing Download Book Budgeting 130

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

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POS Systems Training Guest Satisfaction Front of House 130

Revenue Hub

OCTOBER 25, 2023

To help you make the right choice, let’s dive deeper into the specific scenarios where each of these distribution solutions shines: When to Opt for a Global Distribution System (GDS) Targeting the Corporate Segment: If your hotel caters to business travelers or conventions, the GDS can be your ticket to success.

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Hotel Owner

JULY 18, 2024

Whether they are streaming films, conducting virtual meetings, researching the local area, or staying in touch with loved ones, guests require fast and reliable Wi-Fi. Hotels can ensure robust connectivity by investing in high-capacity networks and performing regular maintenance checks.

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Hotelogix

JANUARY 29, 2025

Upselling on steroids : Intelligent systems identify opportunities to offer personalized upgrades and services, increasing average guest spend. Operational cost savings : From energy-efficient smart rooms to predictive maintenance, technology is slashing operational costs left and right.

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Concierge Training Pricing Book 145

STAAH

AUGUST 1, 2023

This might include answering questions about hotel amenities, resolving complaints, or addressing maintenance issues. Provide personalized service : Treat each guest as an individual and provide personalized service based on their needs and preferences. This might include addressing issues such as cleanliness, maintenance, or service.

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SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.

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eZee Absolute

NOVEMBER 8, 2023

Hotel staff can also remotely monitor and adjust room settings, addressing guest requests promptly. Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. They can identify and address issues proactively, reducing downtime and ensuring guest satisfaction.

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Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

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Les Roches

SEPTEMBER 23, 2024

Typically, this fee covers a range of services, including overseeing day-to-day operations, staffing, marketing and maintenance. They work closely with property managers to implement corporate strategies and policies Operations manager : optimizing efficiency and guest satisfaction across the portfolio.

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Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

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SiteMinder

JULY 29, 2024

Hotel profit margin is defined by the percentage of a hotel’s revenue remaining after subtracting all business expenses, including staff costs, maintenance, and marketing. Consider how you spend less on energy, limit your waste, reduce cleaning and maintenance expenses, lower your cost of guest acquisition, boost staff efficiency, and more.

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Maintenance Reservations Book Blog 52

Revenue Hub

MAY 18, 2023

The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences. Upselling and cross-selling: track guest preferences and booking history, allowing hotels to offer personalised upsell and cross-sell offers.

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Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.

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Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Salary range: $93,000 to $138,000.

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Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality.

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Housekeeping Maintenance Article Concierge 40

Hotel Owner

NOVEMBER 1, 2024

“If your hotel is located in Hampshire, an hour out of London, your competitors aren’t necessarily those located within five miles,” Holland says, emphasising that the relevant competitors may instead be similar hotels in other regions that cater to the same audience. Put those resources customer-facing,” he advises.

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Event Coordination Book Events Reservations 52

eZee Absolute

JANUARY 9, 2024

Guests can choose from various payment options, such as credit and debit cards, eliminating the need for carrying large amounts of cash and ensuring a stress-free stay. The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier.

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Budgeting Information Training Communication 59

Modern Restaurant Management

MAY 27, 2020

Contactless delivery and drop off for catering. The meals will not only be delivered to physicians and clinical staff, but also to hospital environmental services, cafeteria, security and maintenance workers – all of whom are essential to the smooth operation of healthcare facilities. Offering easy-to-assemble, take-home meals.

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L&D Sanitation Marketing Download 176

Les Roches

JULY 5, 2024

Understanding costs, revenue streams and profit margins One of the first steps in resort development is grasping the financial aspects of the project.

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Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Les Roches

OCTOBER 30, 2023

Higher guest satisfaction: Thanks to personalized services, guests are more satisfied, meaning higher guest numbers and more customer loyalty. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

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Concierge Travel and Tourism Information Catering 52

Les Roches

JANUARY 8, 2024

This includes reducing errors, boosting efficiency, and carrying out our seamless maintenance tracking, housekeeping scheduling, and payroll management. Guest experience automation Automation can help deliver pe­rsonalized guest hospitality experiences. Sometimes simple systems can cater perfectly well to everything you need.

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Housekeeping Training Hospitality Management Reservations 52

Xotels

APRIL 3, 2024

property maintenance) and comparatively low variable costs (e.g., The ability to cater to diverse needs and preferences of different customer segments positions a hotel to maximize occupancy rates, boost customer satisfaction, and drive sustained revenue growth. Always keep an eye on emerging markets. Protect YOUR Brand!

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Pricing Book Budgeting Marketing 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Successful implementation of these strategies can yield maximum revenue and guest satisfaction.

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Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Successful implementation of these strategies can yield maximum revenue and guest satisfaction.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Other Expenses (franchise fees, marketing expenses, maintenance costs etc.). Rent and Utilities.

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Definition Marketing Budgeting Article 52